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“Less congested location means I'll stay again” 4 of 5 stars
Review of Fairfield Inn & Suites Tulsa Southeast/Crossroads Village

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Fairfield Inn & Suites Tulsa Southeast/Crossroads Village
2.5 of 5 Hotel   |   9150 S 102nd E Avenue, Tulsa, OK 74133   |  
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Ranked #31 of 100 Hotels in Tulsa
Orinda, CA
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Less congested location means I'll stay again”
4 of 5 stars Reviewed January 10, 2013

So many of the hotels at this level in the Tulsa area are near malls and traffic. This is just minutes away from whatever you want to do and very near St. Francis Hospital but you don't have to battle traffic every time you drive in and out of the hotel. They are a bit off the beaten path and our GPS would not take the address but a quick call to the hotel got us there and it was basically just exit and turn and then turn in so it was simple.

Very clean; pleasant enough staff; breakfast on par with any complimentary breakfast and I've had many. The eggs were the usual instant or whatever but one day they were making omelets. Unfortunately, we had plans with friends for breakfast that day! They have the waffle machine and yogurt, cereal, etc. The place seemed like new even though they've been there a few years and was very current in interior design.

Close to the expressway but even though our room on the 4th floor faced the overpass we had no problem with noise.

Liked that they had a gym and pool and large countertops to spread out your stuff on. No luggage rack in room was odd but they had the other usual amenities of iron, blow dryer. Complimentary wifi and USA Today. Funny how in some high end places you have to pay extra for those things and a place like Fairfield is more than sufficient and these things are free.

They had those 4 little pillows per bed that they are putting in this level hotel now. I like big regular sized pillows. Good mattresses though and slept great.

We've done The Loft, Holiday Inn Express and several others but this is the one for us from now on when visiting family in the area, not because it is so much better but because we like the quietness of it.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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49 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Naperville, Illinois
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 27, 2012

I did the blind name your own price on priceline and did not know what hotel I was getting until my bid went through. I selected a general area with certain requirements for $50 a night while in town for Christmas. Just my luck, $50 worked like a charm for the Fairfield Inn. I was pleasantly surprised as I've never had a bad stay at a Marriott!

I decided to stay at a hotel rather than sleeping on couches with family, as I'm a type of person who likes to have my space, sleep in, etc and this was perfect. The location was amazing as well, right off the highways/turnpikes too. Make sure to look at the hotel's website and use the address in the "maps/directions" page if using a GPS.The only down side is that there are not any restaurants or really anything nearby in walking distance.

I arrived at the hotel around 2 and asked if I could check in even though check in is normally at 3. Luckily they had my room (single - king) available and I checked in quick and easy. She explained to me the breakfast hours, and also mentioned that there would be no housekeeping on Christmas Day, but if you need anything, the front desk could help.

I arrived in my room, and the first thing I noticed, there was a smell... I'm not sure how to describe it, it was like a mold/cat smell? I sprayed febreeze, and it went away. Even that night when I came back from dinner, I smelled it right away when I walked in...but as the days passed, it went away.

Another thing I noticed...the room was extremely dry. I couldn't put on enough lotion, lip balm, and I was even starting to get broncho spasms as I'm an asthmatic. When i came back from dinner I asked the guy at the front desk if by any chance they had any humidifiers. I wasn't surprised when the answer was no, however he suggested to run my shower on hot for a little bit. So I went up stairs, and turned the shower on hot for about 10-15 minutes. Right when I was going to turn it off....the smoke detector in my room went off. It took a few minutes, what seemed like forever, to get the thing turned off and the front desk guy had to come upstairs and make sure everything was okay in the room.

However, after talking with a few friends, I was able to go to CVS down the road and purchased a Portable Humidifier for 29.99. It worked like a charm the rest of my stay!

I kept my do not disturb sing on my door the whole time as 1. I was on vacation and wanted to sleep in 2. It was only me in the room 3. I had gifts and all my stuff all over the place. I saw one housekeeping lady in the hall one day and grabbed an extra few towels...but not once did they knock on my door which was appreciated. Some hotels, regardless if you have the sign up, will still knock. I appreciated this.

The bed was extremely comfortable as always in Marriott hotels.

The room I stayed in was a little on the small size. Like I said, it was just me for the 4 days, but I think even with 2 people it would get cramped.

I wish they had more outlets by the bed... I had to do some rearranging, as there are only 2 plug outlets on each side of the bed...and there are already 2 lamps. So trying to plug in an outlet for my laptop, cellphone charger and then the humidifier, i had to unplug one of the lamps as well as move the alarm clock to the desk. If one of the outlets was a 4 plug, that would be helpful.

Also, another downside, there was no full length mirror in the room. I literally had to stand on the bed to look at the mirror on the wall above the dresser to see how my outfit looked before I left.

Hairdryer in the room was small....but surprisingly powerful.

The air condition/heating unit was a little noisy with the heat, and I didn't get much sleep the first night with it on because I was not used to the popping it makes when it comes on.

The breakfast down stairs was pretty good. They had the typical waffle station, bagels, muffins, breads, cereals, yogurt, fruit as well as a hot dish that changed daily. One day I was down there it was scrambled eggs and sausage, another day it was a scrambled eggs like combination with peppers and sausages mixed in. It was tasty.


On Christmas morning I was pleasantly surprised when I walked out of my room and saw a stocking full of goodies hanging on my door handle from the staff. There was a small bottle of water, candy, crackers, a cd...it was really nice! It definitely made my morning, and Christmas :)

However...my only real disappointment with this hotel is that they were not prepared for the weather that came on Christmas day. I have been watching the weather before I even left and they were talking winter storm on Christmas day in Oklahoma. I was worried that I wasn't going to be able to get to my sister's inlaws, or that the plastic scraper the rental company gave me wouldn't work. Well, I was getting ready and I opened my blinds....I noticed a man was on the stretcher and an ambulance was down there. I also noticed the paramedics were slipping on the ground trying to get the guy in the stretcher. This scared me, because if they can't walk down there and they have tough shoes on...how am I?

I eventually made my way downstairs, and found out that the guy slipped and fell outside, as well as the ambulance also hit some of the bricks on the posts because of the ice! It was crazy as more EMSA people came to document the incident, etc. Well, the hotel had not put out any salt yet.

I had to wait for the maintenance guy to go around and salt the whole parking lot before I could "safely" walk to my car to begin scraping the ice off.Luckily I made it out with not a problem, and I hope that man is okay....but that could have been me walking out there and falling if I decided I wanted to leave earlier. So not being prepared for the weather, was really my only disappointment with the hotel.

The parking lot looked relatively empty every day, and there was only a handful of people at breakfast each morning, so it was pretty quiet for the most part. Except my last night,, I"m not sure what the people above me were doing, but it was a lot of stomping like noises, door shutting posisbly? Don't know, but that became annoying after a while esp since it was late. However, I just put my ear plugs in and went to bed!

Overall, I would stay here again. The staff at the front desk was always friendly. Free wifi was a plus along with the decent breakfast. My only warning to future customers.... be careful when you go in the winter seasons!!

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medina, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 10, 2012

We stayed at this property for about a week over the Thanksgiving holiday. Staff was nice and the breakfast was a little different each morning. We have a 5 and 8 year olds who loved going to pool and hot tub every morning. Pretty quite on the weekdays leading up to the holiday. We were so comfortable that I kind of forgot where we were (not a full-service hotel) and called down to the front desk for some extra towels and they told me that the person cleaning the room was on my floor. I just grabbed the towels off the cart which worked out fine. We have stayed here a year ago and it was a pleesant stay...we will probably be back again before too long.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Anadarko, Oklahoma
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 of 5 stars Reviewed November 23, 2012

Supposedly a 3 ½ star hotel! The rooms are very small & breakfast was cold. The Hotel is hard to get to & it is really not close to anything of interest! We have stayed at the Renaissance Inn & a Holiday Inn Express within two miles of this Hotel that are a lot better rooms, easier to get to & cheaper. I will never stay at this Hotel again! Save some money with one of the others in this area.

Room Tip: Sleep in your car, you will have more room!
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  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
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Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 23, 2012

This hotel seemed to be brand new and had easy access to the highway. The hotel staff was friendly and helpful, and our room was spacious, quiet, nicely decorated and very clean. We would definitely stay there again!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pahrump, Nevada
Top Contributor
131 reviews 131 reviews
59 hotel reviews
Reviews in 84 cities Reviews in 84 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed September 16, 2012

This is a newer facility. Easy access, just not centrally located.
Staff was very professional and helpful.
Everything at this location is up scale, clean and new.
The pool and hot tub were clean. The pool area was attractive.
The room was quiet. The bathroom CLEAN. The towels large enough to dry oneself.
The only downside is that this location is not within walking distance of any place to eat.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 5, 2012

My family spent a week here, a combination of business and a mini-vacation. There was a mix up on the room type (I booked on the phone rather than online as I usually do). The hotel was full and the staff did everything possible to get us the room we needed. We didn’t end up with the room I ask for but the room was perfect. Large enough to accommodate everyone and all of our stuff. The GM was front desk staff were very helpful in getting the issue resolved.
The hotel was full the entire week with baseball and softball teams. Our room was always cleaned on time and the breakfast area was very well taken care of. We loved the fact that you could grab breakfast and go or take it back to your room.
We usually stay at the Southern Hills Marriott but this will always be an option when in Tulsa. Very close to the Creek Turnpike but you don’t get the noise. And this may seem like a little thing but even with all the teams staying there you could still park your car. Plenty of parking!!!

Room Tip: Rooms on the back side face the interstate but no noise from traffic.
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldTulsaSouth, Front Office Manager at Fairfield Inn & Suites Tulsa Southeast/Crossroads Village, responded to this review, August 6, 2012
Thank you for your review. We would like to apologize for the mix-up with your room type, but we are happy that we were still able to accommodate you and your family. Our staff tries very hard to accommodate all guest requests. It is also very nice to hear of your satisfaction with our housekeeping and breakfast services. We look forward to welcoming you back when in Tulsa!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Tulsa Southeast/Crossroads Village

Address: 9150 S 102nd E Avenue, Tulsa, OK 74133
Location: United States > Oklahoma > Tulsa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 100 Hotels in Tulsa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Tulsa Southeast/Crossroads Village 2.5*
Number of rooms: 99
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