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“???????” 3 of 5 stars
Review of Crowne Plaza Tulsa Southern Hills

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Crowne Plaza Tulsa Southern Hills
3.5 of 5 Hotel   |   7902 South Lewis Street, Tulsa, OK 74136   |  
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Ranked #31 of 99 Hotels in Tulsa
1 review
“???????”
3 of 5 stars Reviewed 1 week ago

The staff needs to have a smile. They were a little crabby.
The floors in our room had stains which could of been spot clean
Our shower didn't drain properly.
The house Plummer came up .
Took a look at the drain said nothing was wrong . My husband tryed to tell him that it had 3 inches of water that didn't drain properly.
The house Plummer argued with him. He made it sound like it was
My husband fault. After he left my
Husband took out the problem HAIR!!!! Don't argue with the customer they know what's going on. Take there word for it.

Stayed September 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestSupport, General Manager at Crowne Plaza Tulsa Southern Hills, responded to this review, 6 days ago
Dear Susan S,

Thank you for taking the time to write your comments on TripAdvisor. We are very saddened to see that your guest experience was less than satisfactory. In order for me to address accordingly I need to learn more detail about your stay with us and I am wondering If you could contact me at your convenience at my direct number 918-523-5301.

We appreciate your business and I am looking forward to talking to you.

At your services!!
Albert Bashir
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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131 reviews from our community

Traveler rating
    48
    46
    20
    11
    6
See reviews for
34
23
6
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Baltimore, Maryland
Top Contributor
53 reviews 53 reviews
31 hotel reviews
Reviews in 43 cities Reviews in 43 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was very easy to find. Check in was a breeze and the front desk person, Christine, was very friendly. We had a nice room overlooking the university. Everything was very updated, modern, and clean. This was a very short, one night visit for us so we did not have time to explore any of the amenities. I'd be happy to recommend this hotel to anyone staying in this part of Tulsa.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed 1 week ago via mobile

At first everything was ok then went to sleep woke up went into the bathroom and found roaches, my husband went to the front desk and showed them some that we killed. Was given a different room & a voucher for free breakfast buffet the room was alot better but the buffet was cold and french toast hard as a rock so not such a great experience this time.

  • Stayed September 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed here a few nights ago, and it was a terrible experience. When I stayed a year ago, everyone was very friendly and and all seemed to be under control. This visit though, seemed to be different. The staff seemed rushed and unorganized. Almost as if they didn't have enough people working. And the friendly faces I was used to, seemed to be replaced by new people that would obviously work for less money. Very poor experience.

Stayed September 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestSupport, General Manager at Crowne Plaza Tulsa Southern Hills, responded to this review, 1 week ago
Dear David J,

Thank you for your review, We are very saddened to see that your guest experience was less than satisfactory. In order for me to address accordingly I need to learn few detail about your stay and I am wondering if you could contact me at my direct number at 918-523-5301.
Thank you for your business and I am looking forward to talking to you!!

At your services!!
Albert Bashir
General Manager
Crowne Plaza Tulsa Southern Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed a brief stay in Tulsa and enjoyed our room in the Crowne Plaza. The design and decor of our room was quite nice, including a tiled entryway, comfortable bed, and a couch. The view from the 7th floor was facing the ORU campus and its totally fabulous architecture.

The wifi worked fine, there was ample parking, and the staff was friendly. The only drawback to the stay might have been that the couch was somewhat uncomfortable. Nevertheless, we were able to get to sleep early and make it to the airport, which, despite the hotel's location in southern Tulsa, was just a 20 minute drive.

Room Tip: Try to get a room facing east towards the really unique ORU campus
See more room tips
  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestSupport, General Manager at Crowne Plaza Tulsa Southern Hills, responded to this review, 1 week ago
Dear Lanc A,

We at the Crowne plaza Tulsa Southern Hills like to thank you for taking the time to write a fantastic review about your recent stay. We look forward to your next visit and opportunity to exceed your expectations.

At your services!!
Albert Bashir
General Manager
Crowne Plaza Tulsa Southern Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Top Contributor
109 reviews 109 reviews
32 hotel reviews
Reviews in 41 cities Reviews in 41 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights and found it to be a very comfortable, clean, and quiet hotel. There are several restaurants in the area. We stayed on the side with the Wal-Mart, but beyond the Wal-Mart there are neighborhoods and hills. I don't think this is an area people go to stay in hotels for the scenery, so I don't understand the complaints about the Wal-Mart being next door. We enjoyed our stay.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestSupport, General Manager at Crowne Plaza Tulsa Southern Hills, responded to this review, 1 week ago
Dear Conniej238,

We at the Crowne Plaza Tulsa Southern Hills like to thank you for taking the time to write a fantastic review on TripAdvisors. And I do hope you'll visit us again soon.


At your services!!
Albert Bashir
General Manager
Crowne Plaza Tulsa Southern Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Lou
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Quick trip through Tulsa, got in late and ate at the bar. Food was great!!! Hotel has definitely been remodeled recently and with very high end decor and products. Granite is everywhere, rooms are extremely nice, better than your average 4 star!! Upon booking it said it was a 3.5 star but it's definitely better than that. A very nice safe location as well. My wife and I only wish we had more time to spend there.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestSupport, General Manager at Crowne Plaza Tulsa Southern Hills, responded to this review, 1 week ago
Dear CBack,

Thank you for your 5 star review, I 'll be sure to share your feedback with our Team. Our Chef will be delighted to know that you enjoyed our food.Please do not hesitate to contact me directly if you need any assistance with your future reservations Or if I could be of any assistance.

At your services,
Albert Bashir
General Manager
Crowne Plaza Tulsa Southern Hills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Tulsa Southern Hills

Address: 7902 South Lewis Street, Tulsa, OK 74136
Phone Number:
Location: United States > Oklahoma > Tulsa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Tulsa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Tulsa Southern Hills 3.5*
Reservation Options:
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Also Known As:
Hilton Tulsa Southern Hills Hotel Tulsa
Hilton Hotel Tulsa
Tulsa Hilton

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