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“Nice Hotel and Good Price on Hotwire” 4 of 5 stars
Review of Crowne Plaza Tulsa Southern Hills

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Crowne Plaza Tulsa Southern Hills
3.5 of 5 Hotel   |   7902 South Lewis Street, Tulsa, OK 74136   |  
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Ranked #32 of 100 Hotels in Tulsa
Lawrence, Kansas
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
“Nice Hotel and Good Price on Hotwire”
4 of 5 stars Reviewed March 24, 2013

I took a short trip to Tulsa and booked this hotel using hotwire. It's not too far from downtown Tulsa. Across the street from Oral Roberts. The bed was comfortable and the room was spacious. My only wish would have been to have a continental breakfast included since hotwire specified they had one.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeighAMurray, Director of Sales at Crowne Plaza Tulsa Southern Hills, responded to this review, March 26, 2013
Thank you for your review of the Crowne Plaza Tulsa Southern Hills. We appreciate feedback from our guests as it gives us an opportunity to improve!

Our full service restaurant does serve breakfast each morning, including a fabulous buffet. We are checking with our Internet partners (including Hotwire) to ensure that they show the breakfast is not included in the standard room rates. We do offer many packages including some that include the breakfast. These offer a great value to our guests.

Thank you again and we look foward to your next visit!
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143 reviews from our community

Traveler rating
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    23
    12
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Ponca City, Oklahoma
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 20, 2013

Everything was perfect from the easy, quick check-in, to breakfast (a little pricey), and check-out. Love that parking is close and free. The mall is a few easy miles away or a great shopping center just over the river. Lots of restaurants within 3 miles and a huge casino right down the street.

Room Tip: Even numbered rooms face the street and overlook the ORU campus.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeighAMurray, Director of Sales at Crowne Plaza Tulsa Southern Hills, responded to this review, March 26, 2013
Thank you for your review of your recent stay at the Crowne Plaza Tulsa Southern Hills. We appreciate your business and your feedback!

We are glad to hear you were able to take advantage of many of our local attractions. The RiverSpirit Casino is just blocks away and, if available, our complimentary shuttle can take you and bring you back to the hotel. The Tulsa Hills Shopping area is only two miles away and Woodland Hills and Promanade Mall are both just a few miles. Our hotel's easy access to many of Tulsa's main crossroads is a big plus for our guests.

Thank you again and we look forward to having you back as our guest!
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Brown
Top Contributor
102 reviews 102 reviews
31 hotel reviews
Reviews in 51 cities Reviews in 51 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 20, 2013

Got this hotel through Hotwire.com at a reasonable rate. Room was clean but had cracks in the wall. Only double beds for four people. A little small. Never saw any other employees. The front desk clerk was pleasant.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeighAMurray, Director of Sales at Crowne Plaza Tulsa Southern Hills, responded to this review, March 21, 2013
Thank you for your comments regarding your stay at the Crowne Plaza Tulsa Southern Hills. We appreciate your feedback!

I am sorry to hear abou the issues you encountered in your room. We would like to get more information from you in order to inspect the room in greater detail and would appreciate a call or e-mail at your convenience.

Thank you again and I look forward to hearing from you.
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ARKANSAS
Top Contributor
51 reviews 51 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 18, 2013

Check-in was quite smooth front desk staff was friendly. Room was average. Looked worn. Metal doors, poor lighting.
Bed was VERY comfortable, However, we felt like we were "short-sheeted". The comforter was too small for the bed and the top sheet barely came up to our chest. Weird.
We stayed 2 nights.
We came in from a late movie our first night to find that our room keys didn't work. I called down to the front desk from the courtesy phone and was told, "I hate it when that happens." Really? At 12:30 am, that's your answer? I was told we would need to bring both keys down and have them re-swiped.
While there was nothing awful, the hotel was average and not what you'd expect from a Crowne Plaza.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeighAMurray, Director of Sales at Crowne Plaza Tulsa Southern Hills, responded to this review, March 21, 2013
Thank you for your comments regarding your stay at the Crowne Plaza Tulsa Southern Hills. I apologize for the issues you encountered and will address these with the apporpriate staff.

Thank you again for your feedback.
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Oklahoma City, OK
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 14, 2013

We spent seven nights at this establishment over the past 4 weeks. The staff has always been more than helpful and seemed to have been trained to cross-cover areas that needed attention. Never got a "not my job" attitude. The rooms are well appointed,clean and comfortable. Would definitely stay here again.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeighAMurray, Director of Sales at Crowne Plaza Tulsa Southern Hills, responded to this review, March 18, 2013
Thank you for your comments regarding the Crowne Plaza Tulsa Southern Hills. We love hearing feedback from our guests!

Not only have we completed renovations to the hotel recently, we have also increased the training of our staff and we are glad that you noticed!

Thank you again and we look forward to your next stay!
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Stonewall, Texas
Top Contributor
69 reviews 69 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed March 14, 2013

As my title states, this hotel is a popular destination for youth organizations coming to Tulsa. The hotel is right across the street from Oral Robert University and the conference center. Good for the youth coming to town for competitions, bad for those travelers not attending those competitions. During our 4 night stay, we had 4 or 5 different youth organizations running around the hotel like it was a gymnasium. The pool are was inaccessible , the exercise room a play area of un supervised teens and the hall ways a hang out and race track. The hotel staff were over there heads and hotel security becoming principals. On the positive side, the rooms were clean and the beds comfortable. The breakfast buffet was simple but filing. I wouldn't pay 12.00 per person but worth it if included in the room. Caution to those traveling for some quiet relaxation.

Room Tip: Ask if youth organizations are staying and request a room away from the elevator, coke machines and...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeighAMurray, Director of Sales at Crowne Plaza Tulsa Southern Hills, responded to this review, March 18, 2013
Thank you for your feedback regarding your recent stay at the Crowne Plaza Tulsa Southern Hills. We appreciate your comments and are sorry to hear your stay wasn't as restful as you expected.

We do take extra procautions to ensure the comfort of all of our guests when we have large youth groups in-house. I will pass along your comments so adjustments can be made. One feature of all Crowne Plaza hotels is the "Sleep Advantage" program which includes a Quite Zone floor.

Thank you again and we hope to see you back soon!
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Massachusetts
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 14, 2013

We found our room to be very clean and comfortable. Pool was clean and well maintained. Beds were comfortable. The view of Oral Roberts University was lovely. Not easy to get to from airport due to road construction, but that can't be helped. I would recommend this hotel as a good value with higher-end ammenities.

Room Tip: we had a wonderful view of Oral Roberts University campus with praying hands and unique architecture...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeighAMurray, Director of Sales at Crowne Plaza Tulsa Southern Hills, responded to this review, March 18, 2013
Thank you for your review of the Crowne Plaza Tulsa Southern Hills. We are glad to hear you enjoyed your stay!

There are several major road projects going on in Tulsa and it seems as if you can't go anywhere without hitting one of them! Our front desk knows them all and is a great source for shortcuts and how to avoid the construction. Please call us beforehand the next time you are visiting and we can provide you with an alternate route.

Thank you again for your feedback and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Tulsa Southern Hills

Address: 7902 South Lewis Street, Tulsa, OK 74136
Phone Number:
Location: United States > Oklahoma > Tulsa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in Tulsa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Tulsa Southern Hills 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Hilton Tulsa Southern Hills Hotel Tulsa
Hilton Hotel Tulsa
Tulsa Hilton

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