I called the day before my stay to confirm my reservation. The phone rang several times with no answer. It rang so many times the phone system finally hung up for me. I called back in hopes of reaching an actual person but was finally answered after several more rings. After some confusion my reservation was finally found and confirmed.
The next day we showed up to check in and discovered our reservation had been cancelled the day before. I thought that was going to be a real problem since we were traveling on a holiday weekend but the front desk clerk managed to get us into a room after just a few minutes.
When we got to the room, the first comment from the kids was bad the room smelled. It smelled like an old, musty room that hadn’t been opened for several months. I could excuse that since I’ve stayed in several places that had much worse smells but it was very unpleasant for them. The first night in the room, when everyone was getting ready to go to sleep, an announcement was made that the toilet wouldn’t flush even though it had been working fine up until that point. I immediately went in to see if I could easily fix the problem (since hotel maintenance departments tend to take their time getting to guest rooms) and found the arm inside the tank had snapped in two and there was no way to reattach it. I rigged the tank so we could still flush the toilet since we only had to tolerate the room for one night.
The next morning when everyone went to take showers and get ready to leave, we discovered the shower curtain had what looked like black mold on the top near the shower rings. It wasn’t just a little spot here and there…it was pretty heavily covered. The floor of the bathtub also looked like someone had squirted a very strong cleanser on it. There were streaks all over the base of the tub that were permanently etched in the floor. I was just thankful it wasn’t a word that was inappropriate for kids that was etched in the floor of the tub.
All in all the stay was uneventful, but only because we spent as little time in the room as possible. The staff was nice and the lobby was clean, but the room we got left a lot to be desired.
I will avoid this place at all costs the next time I’m in Tulsa.
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- Also Known As:
- La Quinta Tulsa South Hotel Broken Arrow
- Tulsa La Quinta