We had stayed at Bears Glen for the 1st time in 2013. It was in the spring and we had reserved a smaller cabin. Then (even with the temps comfortable outside) we burned up. The air conditioner is NOT made for a cabin. There were 3 fans so I knew we were not the only one with this prob. We then stayed in the large cabin and it was GREAT. Central heat and air. The 3rd reservation we made was for the large cabin, we were given the smaller cabin 2 days before our reservation date and then when we arrived given another smaller cabin. The one we originally stayed it the 1st visit. It was so hot we left after 2 hrs and are still in litigation with being charged 400 and something bucks. Bottom line...we were not given even the cabin they changed us to. You don't ask someone to pay for a Ford Fiesta when they ordered a Lexus!!! PS the mattresses are AWFUL!!!