We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Customer service and comfort” 1 of 5 stars
Review of Bear's Glen Cabins

Bear's Glen Cabins
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Sand Springs
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Bear's Glen Cabins
Save
You added Bear's Glen Cabins to your Saves list
Lake Keystone, Sand Springs, OK   |  
Hotel amenities
Tulsa
1 review
2 helpful votes 2 helpful votes
“Customer service and comfort”
1 of 5 stars Reviewed August 12, 2013

We had stayed at Bears Glen for the 1st time in 2013. It was in the spring and we had reserved a smaller cabin. Then (even with the temps comfortable outside) we burned up. The air conditioner is NOT made for a cabin. There were 3 fans so I knew we were not the only one with this prob. We then stayed in the large cabin and it was GREAT. Central heat and air. The 3rd reservation we made was for the large cabin, we were given the smaller cabin 2 days before our reservation date and then when we arrived given another smaller cabin. The one we originally stayed it the 1st visit. It was so hot we left after 2 hrs and are still in litigation with being charged 400 and something bucks. Bottom line...we were not given even the cabin they changed us to. You don't ask someone to pay for a Ford Fiesta when they ordered a Lexus!!! PS the mattresses are AWFUL!!!

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra S, Owner at Bear's Glen Cabins, responded to this review, October 30, 2013
Please accept my sincerest apologies that you felt so negatively about your stay. This is not the feedback we like to receive.

We do appreciate your comments, and will use this as an opportunity to improve our facility.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

4 reviews from our community

Traveler rating
    3
    0
    0
    0
    1
See reviews for
1
1
Solo
0
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 8, 2011

We were contractors looking for a place to stay. Motels and fast food gets old fast.We were looking for a place with a kitchen and/or a grill. I don't exactly remember how we came across this place but I'm sure glad we did. This place is fantastic.We stayed there for ten weeks. About 20 minutes or so outside of Tulsa, this place offers one or two bedroom cabins fully equipped with everything you may need to feel at home.
Linens, bedding and towels are included Soap and shampoo are included
All the kitchen utensils you may need are there. Just stop by WalMart on the way home and pick up your fixins and enjoy.
The lake is a short hike away. You can four wheel drive there instead. Bring your fishing poles and you might catch dinner.
The weekday rates are very reasonable and beat most motel pricing. Three people could easily share a one bedroom if one doesn't mind sleeping on a pullout futon. and the other brings an air mattress.
The two bedroom has three beds plus the pull out futon.
The owners and the manager will bend over backwards to make your stay enjoyable.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEW MEXICO
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 4, 2009

For less than the price of a nice hotel you can have our own place near the lake yet only 18 miles from town. This place is VERY cool. Main room has a futon couch, one bedroom with a comfortable queen size bed and a futon in the loft. Can fit four people comfortably. Also available is a two bedroom cabin. The cabin we were in also had a kitchenette with fridge, microwave, oven, dining table and big screen tv. Out side were grills available to use and benches. Nice patio facing the lake too!! There are only three cabins on the property and the hosts are just down the dirt road. I will definitely be back

  • Stayed October 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Bear's Glen Cabins? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bear's Glen Cabins

Address: Lake Keystone, Sand Springs, OK
Location: United States > Oklahoma > Sand Springs
Hotel Style:
Ranked #2 of 2 Specialty Lodging in Sand Springs
Price Range (Based on Average Rates): $
Number of rooms: 4

Owners: What's your side of the story?

If you own or manage Bear's Glen Cabins, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.