I traveled with my two young children, my teenaged niece and elderly mother and rented two rooms from your hotel for one night. Upon arriving at the hotel, the lobby was filled with smoke from the two bars at the facility and was so noisy even your clerk commented on being glad to be leaving for the evening. Upon checking into our rooms, one was bearable but was not what I would describe as decent or clean. The other was disgusting. The odor was unbearable. The bedside table had a sticky substance on it. There were several bugs in the room, fruit flies on the unclean beside table, a spider that had to be killed, and beetle type bugs. The chair had dark stains in it and the carpet was filthy and sticky. We were told there had been a man renting the room for three months prior to our arrival and that they had apparently not fully cleaned it. The clerk did refund us for the unclean room, came down to inspect it and bring us a roll away bed so we could all cram into the other room. The roll away however had bugs crawling on it so we had to have it taken away. The clerk adjusted a small percentage off our bill and upon checkout the next day another nominal amount was taken off. I don't however think it was fair compensation for the uncleanly state the room was in when we were given it or for the trouble we had to go through that evening. I would definitely not recommend staying here to anyone. Had we not arrived after 1030pm, we would have found alternate accommodations for the night, it was that bad of a hotel and a stay I want to forget!
In addition to the state of the rooms, the motel seemed to be filled primarily with single male patrons, many of whom were standing in the walkways, around the pool or outside their doorways and made it a very non-family friendly environment. When I had to go to back to my vehicle to get additional luggage there was one patron passed out with his car running and door open parked next to mine.
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- On Site Guest Laundry Facility ... more less
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