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“great location” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Pauls Valley

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Holiday Inn Express Hotel & Suites Pauls Valley
2.5 of 5 Hotel   |   2412 W Grant Ave, Pauls Valley, OK 73075   |  
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Ranked #3 of 9 Hotels in Pauls Valley
Austin, Texas
Top Contributor
56 reviews 56 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
“great location”
4 of 5 stars Reviewed September 19, 2013

Short distance off the interstate,hotel very clean,beds comfortable and good price.....would stay here again if in the area only negative was they do not allow pets and we usually travel with our dogs.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete P, Manager at Holiday Inn Express Hotel & Suites Pauls Valley, responded to this review, September 20, 2013
Thank u for the letting us know how our staff is doing and motivate them to perform and service our guest even better. Hope to see u soon again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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27 reviews from our community

Traveler rating
    11
    6
    1
    5
    4
See reviews for
11
2
Solo
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7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2013

When I checked in at about 7 PM, as a Rewards Club Member, I was given a bag of pretzels and a bottled water. The desk clerk told me it was a gift for being a Rewards Club Member and acknowledged that it wasn't much. The room was very comfortable, and the free wifi was great because I was traveling on business and needed to send some emails that night. I would have visited the pool, but I had forgotten to bring my swim suit, but that was something that definitely would have interested me. The free continental breakfast the next morning was great. All in all, because of the comfort of the room and the hospitality of the staff, I would definitely stay here again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete P, Manager at Holiday Inn Express Hotel & Suites Pauls Valley, responded to this review, September 20, 2013
Thank u for rating us and encouraging our staff to serve future guests even better. Hope to se u soon again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irving, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 8, 2013

Checked in around midnight both room & bathroom smelled like cigar/cigarettes. For a NON-SMOKING hotel, was pretty strong. Alarm clock didn't work. Too tired to ask for another room. Told front desk when checking out - "said they would look into it". Expected a little more customer concern from front desk. Disappointed after 5 awesome days in a Holiday Inn Express in Colorado.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pauls Valley, responded to this review, July 25, 2013
Dear TexasMawMaw22,

Thank you for taking the time to review our property. We are delighted to read you found our location perfect, however, it is disappointing to read that you were not satisfied with the room accommodation. Let me take this opportunity to apologize for the unusual condition of the room you received. We appreciate your feedback as this enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.

Thank you for staying with us and we hope to have an opportunity to serve you again.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Pauls Valley hotels

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 21, 2013 via mobile

I love this hotel. Seriously, I've stayed at everyone around there. Days Inn, Comfort Inn & Suites and this one blows them all away. Their staff is so friendly and genuine. The tornado came through the day I arrived and we never lost power and they called each individual room to let people know of the warning in place. Oh, I forgot to mention the beds. THE BEDS!! Ahh!! They're so comfortable!! I was working at the refinery in Wynnewood, and it was truly my home away from home. If you're ever in the area and need a place to stay, I insist that you stay here!!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete P, Manager at Holiday Inn Express Hotel & Suites Pauls Valley, responded to this review, September 20, 2013
Thank u for taking time out for rating us and encouraging our staff for working hard to accommodate guests. Hope to see u soon again and giving us the opportunity to serve u.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 25, 2013

Hotel was clean and updated. A very quiet are. Nicely landscaped. Friendly Staff. Flat screen televisions. served breakfast with large variety. Met and talked to the hotel owner at breakfast which enhanced my experience. Hotel is easy access from the highway and 3-4 restaurants at this same exit. I would highly recommend

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete P, Manager at Holiday Inn Express Hotel & Suites Pauls Valley, responded to this review, September 21, 2013
Thanks for taking time for to let us know how we accommodated u that's the only way can better
our selves and improve hope to u soon again. Thank U
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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2013

The hotel was very clean! The night staff were very friendly and helpful. The weather got nasty when we arrived(we had been on the road for 14 hours). We had a uncovered trailer full of antique church pews, they offered to let us leave our truck and trailer under the covered drive through. That was huge to us, and showed great integrity and care for their customers. The room and bathroom were very clean. Needless to say, we will be back!!!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete P, Manager at Holiday Inn Express Hotel & Suites Pauls Valley, responded to this review, September 20, 2013
Thank u for taking time to rate us and motivating us to better service our guests. Hope to see u soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 23, 2013 via mobile

Horrible place to stay!!! Our room stunk like smoke, so bad that I couldn't sleep! I'm not sure if another customer in the next room was smoking or if it was stale smoke from a different stay. I told the owners that it smelled the next morning and they basically called me a liar, and that they hear that all the time. I will be writing a letter to the corporate office. Terrible hotel run away!!!!!!

  • Stayed January 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pauls Valley, responded to this review, February 5, 2013
Dear Hailey8888,

First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you back to Pauls Valley.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Pauls Valley

Address: 2412 W Grant Ave, Pauls Valley, OK 73075
Phone Number:
Location: United States > Oklahoma > Pauls Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Pauls Valley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Pauls Valley 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
Brand new in 2009, the Holiday Inn Express and Suites in Pauls Valley is the newest and most modern hotel in the area. Our beautiful 100% non smoking hotel is conveniently located off I-35 and within minutes of city lakes, and downtown. Guest will enjoy a large selection of local dining and a variety of recreational activities such as golf, hunting and fishing. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet featuring our signature Cinnamon Rolls served daily, indoor pool and whirlpool, enhanced bath experience, business center, fitness area, wired and wireless high speed internet access. Nestled in the south region of Oklahoma, we are centrally located between Oklahoma City and Dallas, Texas. Norman, Purcell, Ardmore, Ada are all a short drive away. Our location places you a short distance from Santa Fe Depot, Toy and Action Figure Museum, Pauls Valley Municipal Golf course, Pauls Valley City Lake, R.C. Longmire Lake, Bosa Center, Valley Vineyards, Walmart Distribution Center and Arbuckle Wilderness. We are confident that your stay in Pauls Valley Oklahoma will be a pleasant experience, so Stay Smart! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Pauls Valley

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