We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Always a GREAT Stay!! Gotta Love The OKC Downtown Sheraton” 5 of 5 stars
Review of Sheraton Oklahoma City Downtown Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Sheraton Oklahoma City Downtown Hotel to your Saves list
Sheraton Oklahoma City Downtown Hotel
3.5 of 5 Hotel   |   One North Broadway, Oklahoma City, OK 73102   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Breakfast for 2 Included
Ranked #62 of 145 Hotels in Oklahoma City
Edmond, Oklahoma, United States
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“Always a GREAT Stay!! Gotta Love The OKC Downtown Sheraton”
5 of 5 stars Reviewed April 28, 2014

What's NOT to like about The OKC Downtwon Sheraton Hotel?
The friendly sfaff, the great food, the location, the Club Lounge, the cooks are phenominal, the houskeeping trmendous, frontdesk and valets......... You really do have to try this hotel the next time in OKC. I really heat to let the secret out!!!
The GM does a fantastic job with his Team!
Kudos to this property!!

Room Tip: Lunch is fantastic (Fish and chips on Friday!) Stay on Club Floor. Great value! Great views from...
See more room tips
Green Features: Not any question, these guys have a great program!
  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review, May 5, 2014
Kent W,
We appreciate your review and complimentary feedback from your return visit to Sheraton Oklahoma City. Your praise regarding the level of service, cleanliness and convenience you consistently experience highlight our core objective in proving exceptional guest experiences. We hope to welcome you back again soon. Thank you again for your review and patronage.

Kind regards,
Rick Guttenberger, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

416 reviews from our community

Traveler rating
    82
    128
    108
    55
    43
See reviews for
58
74
30
166
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston, Texas
1 review
5 of 5 stars Reviewed April 28, 2014

I have been staying at the Hotel every week for the last 9 weeks and I would classify myself as a high maintenance guest!. Michelle (a.k.a Miche) has been fantastic. Every time I need something she knows how to fix it! Cariese and the Bar staff are also very friendly and make the evenings fun.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review, May 5, 2014
kmiller2501,
We appreciate you writing a review and recognizing the excellent service delivered by our staff at Sheraton Oklahoma City. Michelle and Cariese will be thrilled to hear that their extra efforts in service made a positive impact on your visits. I look forward to sharing your compliments and thank you again for writing. We look forward to your next visit.

Kind regards,
Rick Guttenberger, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma
Top Contributor
62 reviews 62 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 27, 2014

My husband was here for a district meeting. The hotel staff was very professional and handled the full to capacity hotel without a hitch. The hotel restaurant is very good and reasonably priced. The room service was excellent. I can't believe the huge portions for the price.

The hotel rooms need updating but I was very comfortable in my king room. The hotel is a short walk to cox center and brick town. It is also close to I-40 and 44.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review, May 5, 2014
Nick4734,
Thank you for sharing feedback from your visit to Sheraton Oklahoma City. We appreciate the opportunity to serve your hotel needs, and we're pleased to know our excellent service and comfortable accommodations made for an enjoyable stay. We hope you and your husband will return for another visit again soon. Thank you again.

Kind regards,
Rick Guttenberger, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Usa
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 25, 2014

American Express business booked this for our trip.
Club level. Small room. Club level freebies are a nice touch.
Tiny bathroom. No free wifi.
Have stayed once before a few years ago. Stay away from room 1313. Bad luck. Long story. Will stay here again. Club level only.

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review, May 5, 2014
Mark I,
Thank you for sharing feedback from your visit to Sheraton Oklahoma City. We're pleased to hear you enjoyed the Club Level amenities and will be returning for another stay in the future. We look forward to seeing you next time! Thanks again.

Kind regards,
Rick Guttenberger, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McAlester, Oklahoma
Top Contributor
113 reviews 113 reviews
24 hotel reviews
Reviews in 45 cities Reviews in 45 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed April 24, 2014

Stayed here because I was attending a 3-day seminar in the hotel.

The Good: Staff were very friendly, helpful, and professional. The seminar facilities were above-average. The elevators always came very quickly. The whole place was generally very clean. There is a bar in the hotel.

The Bad: Valet parking was the only option when I visited. As with most business-type hotels, there was no free internet, limited (and expensive) on-site dining options, no free breakfast, no refrigerator or microwave in the room. My room's walls and ceiling were very thin, so I was able to hear conversations and footsteps in adjacent rooms. The heat/air unit was via a ceiling vent, and could not be turned off (it only had ON or AUTO), and it was horribly loud. The bathroom was tiny--a very tall or large person would have some trouble.

Bottom Line: I would not stay here again due to the room noise issues. I would not use this place for a family trip. If you are a heavy sleeper, and you have to be here for business, it would be satisfactory. I can't comment on the hotel's restaurant, as I did not eat there, but the menu looked interesting.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review, April 29, 2014
Qbeing,
We appreciate your review and feedback. Thank you for acknowledging the friendly service our staff and clean facility, even though there were areas of your stay that fell short of meeting your expectations. Your feedback is important to us as we continuously strive to improve our guest experience. We value your business and hope to provide a more positive stay in the future. Thank you again for writing.

Kind regards,
Rick Guttenberger, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wichita, Kansas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 17, 2014

I stayed at the hotel for a business trip for a food show. To give credit to the room, it was a nice presentable room, but have some issues with it. No Trash can in Bathroom, no vent to turn on in bathroom. No trashcan in living area, did have a recycle can though. There is no refridergator to keep items cold. No complimentary breakfast either. Prices out of this world, oatmeal $8.00 ??? Yogart $7.00?? You have to pay for internet while staying in the hotel, from your room, $10.00 Charge. I have NEVER stayed at a hotel that didn't have any or all these accomdations, especially for the price of 142.00 a night. Oh one more thing, there is absolutely no parking at this hotel, you have to pay for valet, another 13.00 plus tips just to park your car. Not sure if it is that convient! I wouldn't recommend this hotel!

  • Stayed April 2014, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review, April 29, 2014
Drew W,
Thank you for your feedback. We value your business and sincerely apologize for the areas we fell short of meeting your expectations. We do hope you will give us another opportunity to provide a more positive stay in the future. Thank you again.

Sincerely,
Rick Guttenberger, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ct
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2014

We stayed 6 nights at downtown Sheraton helping my son get settled in his new job 1300 miles from home. Patricia the front desk manager was very accommodating at check-in. The rooms seemed a little dated and housekeeping did miss our room one day. Valarie the Club Lounge morning attendant made our stay so pleasant. She was the best attendant in our Sheraton travels. She ran the lounge like clockwork even running down to the kitchen ensuring the food was fresh and accommodating special requests. She made us feel like we were home waking up on a Sunday morning. She was so nice to my son, a notorious late riser, that he actually went for breakfast. It was so cute that she prepared a bag of goodies on the days he missed. Just like "mom" would do. I'm rambling a bit. Valarie made an average stay outstanding. My hat is off to her, Sheraton has a gem!!!!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review, April 23, 2014
noah14,
Thank you for taking the time to write a review of your stay at Sheraton Oklahoma City. It's great to hear you felt well taken care of by Patricia and Valarie. I look forward to sharing your kind comments on their extra efforts in service that made for an outstanding experience. We appreciate your feedback on all areas and thank you again for writing. We hope you'll return for another visit in the future.

Kind regards,
Rick Guttenberger, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sheraton Oklahoma City Downtown Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Oklahoma City Downtown Hotel

Address: One North Broadway, Oklahoma City, OK 73102
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Oklahoma City Downtown Hotel 3.5*
Number of rooms: 385
Official Description (provided by the hotel):
Welcome to Sheraton Oklahoma City Downtown Hotel. When you arrive at our downtown Oklahoma City downtown hotel you will immediately feel a sense of welcome and relaxation. Located next to the Cox Convention Center, across from the Ford Center Arena, and just a few short blocks from the Bricktown Entertainment District, the Sheraton Oklahoma City Downtown Hotel is the metro's largest business and convention hotel.Why do friends and colleagues gather at Sheraton The proof is in our signature amenities. Get a great night's sleep on our signature Sheraton Sweet Sleeper℠ bed. Break a sweat in our fully equipped fitness center. Savor the authentic tastes of the Southwest at 1889 Land Run Cafe. Or leave your laptop at home and stay connected to work in our Link at Sheraton business center.Located just two blocks from the legendary nightlife of Bricktown, our hotel puts you in the center of fantastic Oklahoma City Attractions. Cheer on the OKC Thunder, learn about the brave men and women who tamed the Wild West at the National Cowboy & Western Heritage Museum. See the animals of the world at the Oklahoma City Zoo. Or press your luck at the Remington Park Racing Casino. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Starwood, Priceline, Hotels.com and Travelocity so you can book your Sheraton Oklahoma City Downtown Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Oklahoma City
Oklahoma City Sheraton

Owners: What's your side of the story?

If you own or manage Sheraton Oklahoma City Downtown Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.