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“Great Value” 4 of 5 stars
Review of Baymont Inn & Suites Oklahoma City Airport

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Baymont Inn & Suites Oklahoma City Airport
2.0 of 5 Hotel   |   4240 W I-40 Service Road, near Will Rogers World Airport, Oklahoma City, OK 73108 (Formerly Comfort Inn)   |  
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Ranked #51 of 144 Hotels in Oklahoma City
Albuquerque, New Mexico
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
48 helpful votes 48 helpful votes
“Great Value”
4 of 5 stars Reviewed March 21, 2013

The short version: Cheap prices, clean rooms, and nice breakfast have bumped Baymont up on my list of preferred hotels.

The long version: My wife and I were moving to the Southwest from the Midwest and just happened to stop in Oklahoma City, which was the midway point on the journey. I was driving with my dad and she was driving with her mom. We wanted to get to the other side of Oklahoma City to avoid rush hour traffic the next morning. It was a Thursday night, and this hotel is right next to just about every other hotel you could want. Our parents were paying, so we let them pick where to stay. We tried three different hotels before settling on Baymont. For $76, we got a two large-bed room (Queen or King, not sure which one it was) with a microwave and refrigerator. The bathroom was fairly clean (although the sink/vanity area was in the main room) and the shower stall was huge (which is a great thing for a guy like me - 6'0'', 250 lbs). The room was nice as well. When we woke up, there was a decent spread in the breakfast area including waffles and french toast. I didn't deal with an employee, so I can't comment on customer service; however, the value was unbeatable, and I will definitely consider staying at Baymont Inn & Suites in the future.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick P, General Manager at Baymont Inn & Suites Oklahoma City Airport, responded to this review, March 28, 2013
Thank you for using your valuable time to post a review regarding your stay. We are thankful that you chose us for your needs, and are glad that we met your expectations on what a great hotel should be! We wish we could have wowed you with our customer service, maybe next time, but wanted you to know that we strive to achieve excellence in that department. We look forward to having you again!
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226 reviews from our community

Traveler rating
    66
    83
    49
    20
    8
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84
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Lincoln
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 20, 2013

We had someone sleeping on the couch..but there were no extra blankets or pillows. We called the front desk and he said there might be one. I sent my daughter down-he had layed a blanket behind him..wouldn't get it for her-she had to walk around him-very uncomfortable for her. The shower wasn't working correctly and neither was the toilet. The breakfast was small. It wasn't a nice looking hotel. We were on our way to Texas and stopped for the night. We would have stayed here on the return trip-but after our treatment we changed to another hotel.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick P, Owner at Baymont Inn & Suites Oklahoma City Airport, responded to this review, April 1, 2013
Thank you for using your valuable time to post this review. We value all comments, positive or negative. It seems that we failed to provide you with a comfortable stay, and we apologize greatly for that. We do maintain an adequate supply of extra bedding for our guests, and we try our best to deliver it directly to the room from which it is requested. Sometimes we are unable to leave the front desk, and ask the guest if they would come to the front desk to get the requested items. We are sorry for making you feel uncomfortable, but I can assure you that it was not our intention to do so. We pride ourselves in providing the best customer service that we can, and the comments that you have made are not in line with our policies. On behalf of our entire staff, we would like to assure you that we would never do such a thing as "... layed a blanket behind him..wouldn't get it for her-she had to walk around him-very uncomfortable for her...". We will fully review our surveillance tapes for this incident, and definitely take the appropriate actions to make sure that nothing close to that will ever happen. We do hope that you will forgive us if we have mistreated you in any other way, and would love nothing more than for you to visit us again.
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Additional Information about Baymont Inn & Suites Oklahoma City Airport

Address: 4240 W I-40 Service Road, near Will Rogers World Airport, Oklahoma City, OK 73108 (Formerly Comfort Inn)
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Best Value Hotel in Oklahoma City
#35 Business Hotel in Oklahoma City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Oklahoma City Airport 2*
Number of rooms: 50
Official Description (provided by the hotel):
The Baymont Inn and Suites Oklahoma City Airport is ideally located off Interstate 40, just minutes from the Oklahoma State Fairgrounds. The Will Rogers World Airport is a quick 5 miles away. This Oklahoma City hotel is just minutes from the Oklahoma City National Memorial, Penn Square Mall, Historic Bricktown District, Oklahoma City Stockyards, the National Cowboy and Western Heritage Museum, the University of Oklahoma Medical Center, Myriad Botanical Gardens and the Oklahoma City Zoo. At the Baymont Inn and Suites start every day with a Free USA Today Newspaper and enjoy our Complimentary Baymont Breakfast Corner with Hot Items. In your room, work on your spacious desk with Wired and Wireless Free High Speed Internet Access or use our complimentary Business Center. For your enjoyment a sparkling Outdoor Pool is provided, plus access to the well equipped Fitness Center. Everything that is important to Oklahoma City is easily accessible from the Baymont Inn and Suites, where Hometown Hospitality lives. ... more   less 
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Also Known As:
Baymont Inn And Suites Oklahoma City Airport
Baymont Inn & Suites Oklahoma City Airport Hotel Oklahoma City
Comfort Inn Oklahoma City
Oklahoma City Comfort Inn

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