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“Great for Small Conferences / Workshops” 5 of 5 stars
Review of BEST WESTERN PLUS Saddleback Inn & Conference Center

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BEST WESTERN PLUS Saddleback Inn & Conference Center
3.0 of 5 Hotel   |   4300 Southwest Third Street, Oklahoma City, OK 73108   |  
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Ranked #31 of 145 Hotels in Oklahoma City
Certificate of Excellence 2014
GreenLeadersBronze level
OKC
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Great for Small Conferences / Workshops”
5 of 5 stars Reviewed September 18, 2012

I did not lodge there personally but recently arranged for meeting facilities and guest rooms for attendees. I had arranged another event there a few years back, was impressed by the feedback I received, and have been looking forward to another opportunity to do business with them. We did not contract for lunches or break refreshments. The sales staff won the bid by offering complimentary coffee.

The manager was kind enough to meet with me and a coworker on short notice just a few days before the workshop. We were provided a tour which included viewing one of the guest rooms. It was a very hot day but the room was nice and cool. We were very impressed with the TV remote and how it can be cleaned. I have never seen or heard of such technology. Major plus!

The manager made the breakfast buffet available to attendees who were not hotel guests at a very reasonable rate. I've heard they really appreciated that and the food was very good. The manager arranged for a nice lunch buffet to be available at a very reasonablel rate. Several attendees took advantage of it and were very complimentary of the quality. And I know there is a variety of dining options with a range of prices available nearby so it is a win/win situation.

We needed an area of the parking lot blocked off for large vehicle demonstrations... then we didn't need it... then we did need it. The hotel staff took it in stride. I received no negative reports regarding audio visual equipment failures which is rare in my line of work so that's another positive.

The decor is Western but not tacky. Being an Okie I like it and found the environment very pleasing and relaxing. A tip to out-of-towners: If you like the decor, treat yourselves to a meal at Cattlemen's Steakhouse in the nearby Stockyards. It is an Oklahoma institution.

The online photos make some areas appear larger than they actually are. The lobby, for example, but it was not cramped despite the furnishings and art on display. The staff are very accomodating, effecient and helpful. You can sense that they take pride in their facility and work, and are eager to please but they are not hovering and do not come off as desparate. Heck! I want to spend a night or weekend there, and I only live 30 miles away!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaddlebackGM, General Manager at BEST WESTERN PLUS Saddleback Inn & Conference Center, responded to this review, September 20, 2012
Dear Okie on the Go,
We really appreciate the time you took to write such a length and detailed review of our hotel. It's true we are a great location for conferences from small to large and we host multiple events on a daily basis. Our Meeting and Banquet staff will appreciate your kind feedback. We look forward to your next event here with us!
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399 reviews from our community

Traveler rating
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95
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Queensbury, New York
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 11, 2012

The title says it all! It is a busy hotel and conference center, but it still was relaxing. Check in was fast and easy. Getting upstairs was pretty slow, considering the elevator took AT LEAST 10 minutes to come. But that isn't a big concern. The breakfast was very good and nourishing. The sleep quality is excellent. I slept like a bunny! I really enjoyed my stay and will be back for sure! Great job Best Western! Keep it up!

Room Tip: Higher floors don't normally have traffic. Check in staff normally fills room from 1 then up.
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaddlebackGM, General Manager at BEST WESTERN PLUS Saddleback Inn & Conference Center, responded to this review, September 20, 2012
Drew,
We really appreciate your kind words and the time you took to provide this feedback!
We all look forward to your next visit with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 4, 2012

I was looking for a nice getaway for Labor Day weekend and this hotel was the perfect fit. The room was very clean and looks like it may have been recently renovated. Along with the flat screen tv, there was a specially designed remote control that boasted its ease to be cleaned and disinfected. This was the first time I had seen such a remote in the hotels I have visited. Though I didn't have a chance to use it, I appreciated the safe in my room that valuables could have been stored if needed. The complimentary breakfast buffet was also an added treat. The buffet featured pancakes, sausage, bacon, hash brown, cereal, fruit, and a variety of juices. The hotel was also in close proximity to various restaurants and only a few miles away from the outlet mall. I was very pleased with my stay and definitely plan to stay at this hotel again during my next visit to OKC.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaddlebackGM, General Manager at BEST WESTERN PLUS Saddleback Inn & Conference Center, responded to this review, September 5, 2012
Thank you so much for your detailed and complimentary review. Our hotel was indeed recently renovated with a nearly 2 million dollar complete renovation of all rooms and public areas. Customers have been raving about the 42" LCD TVs and providing similar feedback regarding the free in-room laptop safes. We're so pleased that you enjoyed your stay and we look forward to your next visit!
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Fort Myers Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 4, 2012

We met 2 other families for our annual Labor Day get together and had a total of 3 rooms. The pool was great, atmosphere was great, only bad thing was they had the chemicals way too "hot" in the hot tub it actually was burning our noses but we could have gotten there just after they added I guess. If you are looking for a great breakfast that is included with your stay this is one of the best I have had. I would suggest this to anyone.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaddlebackGM, General Manager at BEST WESTERN PLUS Saddleback Inn & Conference Center, responded to this review, September 5, 2012
Thank you so much for your kind feedback. I am pleased that you enjoyed our property and I have passed on your comments regarding the in-ground Spa to our Chief Engineer. Our spa is sanitized by "bromine" rather than chlorine. Even after it has received maintenance it should not be so strong that it is noticeable or harsh. Thanks to your feedback we were able to react to this immediately. Thanks again and we look forward to your next visit!
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New Orleans, Louisiana
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2012

This is a large sprawling hotel and conference center. The people who man the front desk were helpful and friendly. It seemed slightly more upscale than most Best Westerns but was no more expensive. The breakfast spread exceeded our expectations. There was a large variety of breakfast foods and the cooking was better than what you normally find in a free breakfast buffet. The dining area was attractive with exposed beams and a rustic ambiance.
They are pet friendly and the pet fee is reasonable.

Room Tip: The room where we stayed was quite a walk from the breakfast area. If we go back I'll ask for so...
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaddlebackGM, General Manager at BEST WESTERN PLUS Saddleback Inn & Conference Center, responded to this review, September 5, 2012
Thank you so much for your positive comments about our hotel and our breakfast! We are the largest full-service Best Western hotel in Oklahoma and we like to think we are "upscale" as you described. Our Chef's Hot Full-Service complimentary breakfast is our most popular amenity and the most frequently cited reason our repeat guests give as a reason they stay here every time when in OKC. We appreciate the time you took to respond and look forward to your next visit!
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Nogales
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 27, 2012

This was the best breakfast ever! A super fresh-cooked buffet in a dining area with servers. The hotel is two-stories, sprawling, and convenient to the Interstate. It has a very nice outdoor pool for summer travelers. It is a little in need of refurbishing but I would stay there again. We travel with a dog and it provided good dog-walking areas. There is a big Western clothing store in a near-by strip mall area. We had a microwave and small frig in the room.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaddlebackGM, General Manager at BEST WESTERN PLUS Saddleback Inn & Conference Center, responded to this review, September 5, 2012
Thank you so much for your positive comments about our hotel and our breakfast! Our Chef's Hot Full-Service complimentary breakfast is our most popular amenity and the most frequently cited reason our repeat guests give as a reason they stay here every time when in OKC. We appreciate the time you took to respond and look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas, United States
Top Contributor
123 reviews 123 reviews
26 hotel reviews
Reviews in 53 cities Reviews in 53 cities
176 helpful votes 176 helpful votes
4 of 5 stars Reviewed August 20, 2012

We stayed here during Christmas, had a pleasant stay.

PROS: We used a free night voucher plus points - no issue with check-in.

We were going to drive into downtown, but they offered a free shuttle which dropped us off right in front of the Bricktown Ballpark. After we were finished (about 2 hours) the driver picked us up at the same location, very courteous and did not make us wait very long.

The rooms are accessed from outside, but they are nice sized, and the beds were comfortable.

CONS: There was a cockroach crawling on one of our plates during breakfast. It was taken care of right away; but I can not include it as a pro.

WRAP: Good hotel with great service. We would stay there again when visiting the area.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaddlebackGM, General Manager at BEST WESTERN PLUS Saddleback Inn & Conference Center, responded to this review, September 5, 2012
Thank you for providing feedback on your stay last year in 2011. We appreciate the time you took to provide this feedback. I certainly would liked to have known all the information you listed last December when it happened. However, there have been no similar reports since that time so it appears this was an isolated incident. I am pleased that otherwise your experience was a positive one. We'll look forward to the privilege of hosting your next stay in OKC!
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Additional Information about BEST WESTERN PLUS Saddleback Inn & Conference Center

Address: 4300 Southwest Third Street, Oklahoma City, OK 73108
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Oklahoma City
#11 Romantic Hotel in Oklahoma City
#13 Best Value Hotel in Oklahoma City
#14 Family Hotel in Oklahoma City
#39 Business Hotel in Oklahoma City
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Saddleback Inn & Conference Center 3*
Number of rooms: 220
Official Description (provided by the hotel):
The BEST WESTERN PLUS Saddleback Inn and Conference Center is one of the best business and leisure hotels in Oklahoma City. We pride ourselves on offering professional hospitality within a comfortable setting while offering up to date amenities with personal service.The Saddleback Inn and Conference Center is located just one mile from the Oklahoma State Fairgrounds and only five minutes from the OKC Airport If you are on a family vacation you will appreciate the close proximity to the amusement parks at Whitewater Bay, Frontier City, and Celebration Station. Our hotel is also conveniently located close to to Bricktown, Downtown. The Saddleback features 220 stylish and newly furnished hotel rooms featuring an ergonomic work desk area, free high speed internet access and over 80 great cable channels including multiple HBO Movie channels. Our oversized guestrooms feature designer Southwestern décor and provide safes, microwaves, refrigerators, 42" LCD Televisions and more. For additional space you may also choose Oklahoma City suites with two televisions with separate living and sleeping areas, which are some of the most luxuriously equipped rooms of any of the hotels in Oklahoma City. To ensure a great start to your day, our Oklahoma City hotel serves a complimentary deluxe breakfast buffet with over 50 items each morning. ... more   less 
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Also Known As:
Best Western Plus Saddleback Hotel Oklahoma City
Best Western Oklahoma City
Best Western Saddleback Hotel
Oklahoma City Best Western

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