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“Large room, and friendly staff” 4 of 5 stars
Review of BEST WESTERN PLUS Barsana Hotel & Suites

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BEST WESTERN PLUS Barsana Hotel & Suites
2.5 of 5 Hotel   |   7701 C.A. Henderson Blvd, Oklahoma City, OK 73139   |  
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Ranked #31 of 140 Hotels in Oklahoma City
Stockport, United Kingdom
Top Contributor
111 reviews 111 reviews
23 hotel reviews
Reviews in 45 cities Reviews in 45 cities
68 helpful votes 68 helpful votes
“Large room, and friendly staff”
4 of 5 stars Reviewed April 29, 2014

When we checked in we were told the room we had was slightly different to what we had booked. The room we were given was a normal room but with one bed, and a sofa area where the other bed normally is, and another room with another room in off the main room. The room was great, it was lovely and spacious, clean, and comfortable. There was comlimentary breakfast which was good. The only downside is location, it's right off the interstate but there is very little around the hotel other than other hotels, and a housing estate. That is the only negative I could find.

Room Tip: Room 301 has an extra room
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesPro, General Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review, May 27, 2014
All the staff was very happy about the comments of the hotel. They work hard to make all guest happy and are thrilled when they achieve that feeling from the guest. The room you was giving is a very large and wonderful room. I am glad everything was clean and good for your family. We would love to see you come back again. Enjoy your vacation.
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137 reviews from our community

Traveler rating
    68
    47
    9
    10
    3
See reviews for
54
35
7
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Enid, OK
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 27, 2014

I had a room while attending the Oklahoma City Memorial Marathon. Normal checkout is 11 am, but they gave us until 1 pm. The marathon had a weather delay and the hotel let us stay beyond 1 pm., no questions asked. Much appreciated. All the clerks were super friendly and accommodating.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesPro, General Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review, April 28, 2014
Thank you for your kind words. All the staff was very happy about the comments of the hotel. They work hard to make all guest happy and are thrilled when they achieve that feeling from the guest. We would love to see you again and I hope you had a safe trip home.
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Feucht, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 26, 2014

Very nice, helpful and friendly staff. Big and clean rooms. Everything in very good condition.
Although close to the Interstate the rooms are very quiet. Enough eating out facilities around the hotel. Big selection of food for breakfast. (Scrambled eggs, bacon, gravy etc.)

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesPro, General Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review, April 28, 2014
Dear Klaus J

Thank you for your kind words. All the staff was very happy about the comments of the hotel. They work hard to make all guest happy and are thrilled when they achieve that feeling from the guest. We would love to see you again and I hope you had a safe trip home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Top Contributor
411 reviews 411 reviews
43 hotel reviews
Reviews in 119 cities Reviews in 119 cities
202 helpful votes 202 helpful votes
4 of 5 stars Reviewed April 20, 2014

We spent one night here after going to the memorial and then heading on to Texas. The room was a little on the small side. However, the bed was very comfortable and the room was nice and clean. There were a few minor problems - no trash can in the bathroom and the pillows were awful. They were small, square and very high. The only other problem was kind of major to us, the chair and ottoman each had a huge nasty stain on them. We didn't go near either one and did not even lay our clothes on them. There is a complimentary breakfast. It was not much, but it was enough to get us through to lunch. All in all this is a nice place and we would stay here again, but bring our own pillows!

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesPro, General Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review, April 28, 2014
Dear J-W

Thank you for your comment. We have talked to the maintenance staff and housekeepers about the stains and missing trash can in the room. how important it is that we clean it and tell someone to get/replace an item that is gone. We would love to see you again and I hope you had a safe trip home.
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Corinth, TX
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2014

Great price, nice large and very clean room. Lovely staff. Will stay here again when I have business in the area. Location is close to Highways and to great restaurants. There was a variety of food on breakfast bar - personally not a fan of precooked eggs.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesPro, General Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review, April 28, 2014
Dear Pinkie87,

Thank you for your kind words. All the staff was very happy about the comments of the hotel. They work hard to make all guest happy and are thrilled when they achieve that feeling from the guest. We are talking to our food representative about how we can change our eggs to better provide the guest. We would love to see you again and I hope you had a safe trip home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, United States
1 review
3 of 5 stars Reviewed April 3, 2014

Hotel and service about average. Check in/out was fast and smooth. Room had burned out lamp. Water flow in sink was minimal. Breakfast below average for BW. Room was quiet and dark. Location convenient to I40 and central to our needs.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesPro, General Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review, April 28, 2014
Dear Dennis M;

I would like to apologize for your stay not meeting you expectations. We have talked to the Maintenance staff how these issues, and we have just recently replaced all our faucets to a stronger water flow, and we talked to the housekeepers about testing all lamps/remotes to check that they all work and replace if their not. I am sorry about the issues of your stay, but I would like to see if you can give us another chance and stay with us again.
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Fort Worth
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 31, 2014

We have family in the area and stay in the area at least once a month. Thought I would try to save a little money this time and went through Priceline which was a horrible experience by itself but thought we would make the best of it. This hotel doesn't appear to be very old but the chair and ottoman in our room was dirty and ragged. The grout in the shower was missing and coming off. The breakfast was good and actually had warm food! The pool was small and didn't look appealing so we didn't get in. The staff was very friendly but the walls are thin and I heard kids running the halls most of the night and didn't get much sleep. I left wondering what the word Plus really means to Best Western Hotels?

  • Stayed March 2014, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServicesPro, General Manager at BEST WESTERN PLUS Barsana Hotel & Suites, responded to this review, April 28, 2014
Dear Kathy W,

I would like to thank you for your comment and we have been talking to the Housekeepers and Maintenance staff and started a new Deep Cleaning program to keep everything clean and fresh. Our breakfast attendant was very happy and thankful for the kind words. I do hope that you will come back and give us another chance. Hope you have a great summer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Barsana Hotel & Suites

Address: 7701 C.A. Henderson Blvd, Oklahoma City, OK 73139
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Oklahoma City
#18 Romantic Hotel in Oklahoma City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Barsana Hotel & Suites 2.5*
Official Description (provided by the hotel):
There are many restaurants nearby. Downtown, airport, and amusement park are all within 5 miles. Easy access to many highways. Your home away from home. ... more   less 
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Also Known As:
Best Western Plus Barsana Hotel And Suites
Best Western Plus Barsana Hotel Oklahoma City
Oklahoma City Best Western

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