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“Excellent location” 5 of 5 stars
Review of Sleep Inn & Suites

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Sleep Inn & Suites
2.0 of 5 Hotel   |   5200 North Classen Circle, Oklahoma City, OK 73118   |  
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Ranked #56 of 145 Hotels in Oklahoma City
Paris, Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Excellent location”
5 of 5 stars Reviewed November 22, 2013

I was at this hotel for three weeks and was always had a clean room, staff were excellent to deal with and always helpful with my needs of finding locations I may have had questions about.
The hotel was very reasonably priced, and I will def stay there next time I have to work in the Oklahoma City area.
everything I needed was in very good location.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike p, General Manager at Sleep Inn & Suites, responded to this review, December 19, 2013
We appreciate your response, and know that great guest like yourself can acknowledge our staff and see that they are doing what is possible to give each guest the best possible customer service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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48 reviews from our community

Traveler rating
    17
    17
    6
    6
    2
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19
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Springfield, MO
1 review
5 of 5 stars Reviewed November 18, 2013

The front desk staff was extremely polite and gracious during both check in and check out. She was very helpful, and seemed genuinely happy to have us there. The breakfast was wonderful, particularly the biscuits and gravy. I would recommend this hotel, and I would stay there again if in the area.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike p, General Manager at Sleep Inn & Suites, responded to this review, November 19, 2013
Thank you LISA for choosing the SLEEP INN & SUITES HOTEL on your recent stay in Oklahoma City. We always try to give the best customer service possible to all our guest and appreciate your wonderful review of our hotel. We hope to see you next time you visit Oklahoma City.
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Broken Arrow, Oklahoma
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 25, 2013

My husband and I decided to stay here after reading the good reviews. There was a young ethnic man at the front desk. No smile and very abrupt. When my husband asked if we could check out a little later, immediately he said no. He is not good for the hotels customer service. Later in the night, there was a pleasant lady at front desk. We asked if we could check out an hour later, she said no problem right away. Very nice and great customer service. This lady should get a raise. She saved the hotels reputation for customer service. Clean, nice rooms.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike p, Manager at Sleep Inn & Suites, responded to this review, August 28, 2013
Dear Harvant,
We welcome your response and like you to know that we will take action to make sure that all guest are welcomed with a smile, and any request are taken care of as soon as possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 3, 2013

Friend had camera & kindle ripped off while out of the room. Management would not call back or even act like they looked for it or asked staff abt it. When I spoke with young man who answered phone he said the management probably would not call me back & could not and would not do anything. They did not care at all.
Additionally: Motel is dirty. Sheets and towels threadbare. Mgmt/owners block driveway with their autos.Worth driving to abt any other location for the price these rooms go for.
Drunks from nearby bars wander thru the parking lot, and are loud enough to wake the dead. Parking is not enough for the number of rooms.

Room Tip: To get a GOOD room go somewhere else
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  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HtownAl
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed May 18, 2013

At the time I book this hotel for a business trip it was ranked #2 by Tripadvisor reviewers like you and me...or so I thought. It turns out I was looking at the review of ANOTHER Sleep Inn at a different location! Apparently that one is new and nice. This is the opposite of that.

Ok, it wasn't horrible, but not a place I would choose to stay in again. Granted, I had been spoiled the week before on another business trip where I stayed at the Hyatt Place just a couple of blocks away. I would have stayed there again, but the hotel was not available. For some reason many of the hotels in the area were booked for this trip. As usual, I went to TripAdvisor to narrow down my search and, as I mentioned, a screw up on my part led me to this hotel.

The location is fine in term of places to go eat. Just on the other side of the highway is a mall with a wide variety of restaurants to choose from. There is an Ihop and a mexican restaurant within walking distance of the hotel.

The room are adequate, just in need of a renovation. The whole hotel just seems tired and worn down (my wife says that about me as well). On a positive note, the staff is friendly. The woman that check me and my co-worker into our rooms was very nice.

I don't have much else to say other than this hotel is just ok if everything else is booked already.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashland, Kentucky, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed May 6, 2013 via mobile

Hotel was average, nothing special here. I had a free room so I decided to stop and rest. Nothing special, everything was average. The location is near some rough looking bars, and I stayed concerned about my car being broken into, but thankfully it was OK. The front desk clerk was more worried about watching TV instead of checking in guests.

  • Stayed May 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oklahoma
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 3, 2013

I stayed here in April 2013 for business and was overall not impressed. The room I reserved had an air conditioning system that did not function so they moved me to a different room (of a lesser than the one reserved). The second room had a functioning air conditioner which was a plus. The chair in the room had a large rip down one side but other than that it was a basic room with a mini fridge and microwave. I have stayed in Sleep Inns in other places and I must admit I was expecting something better than what we received but still overall it was a good trip. I do not think I will choose to stay here again and if I was traveling with my family I would choose somewhere else based on the location and surroundings.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites

Address: 5200 North Classen Circle, Oklahoma City, OK 73118
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #56 of 145 Hotels in Oklahoma City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 1
Official Description (provided by the hotel):
Newly constructed spring of 2007 - 100 percent non-smoking hotel. The hotel offers a deluxe continental breakfast. Free local calls, cable television with HBO, free high-speed Internet access, coffee makers, microwaves, and refrigerators in guest rooms. There is a business center in the lobby area. The hotel also offers indoor heated pool, hot tub, fitness center, elevator, and guest laundry. ... more   less 
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Also Known As:
Sleep Inn Oklahoma City
Oklahoma City Sleep Inn

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