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“Was a great place to stay, but need to improve parking situation” 5 of 5 stars
Review of Residence Inn Oklahoma City Downtown / Bricktown

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Residence Inn Oklahoma City Downtown / Bricktown
3.0 of 5 Hotel   |   400 East Reno Avenue, Oklahoma City, OK 73104   |  
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Ranked #14 of 145 Hotels in Oklahoma City
Certificate of Excellence 2014
Michigan
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Was a great place to stay, but need to improve parking situation”
5 of 5 stars Reviewed August 30, 2011

This was a wonderful hotel to stay in. We stayed in a 2 bedroom suite with another couple and had all the room we needed. We were even able to host the family one afternoon to get out of the heat and enjoy each other's company. All of the appliances are full size to include a dishwasher (which came in handy more than once!). There are a total of 3 tv's in the 2 bedroom suite which insured everyone got to watch what they wanted. The beds were very comfortable and they had several different styles of pillows on the bed (hard/soft). The breakfast spread was excellent and even had a "to go" option. The only criticism I had was that when we would come back at night to park the car (once at 7pm and once at 11pm) there weren't any spots available and we were informed to park at the Sonic or the Outdoor Sports Store (1-2 blocks away). I checked the parking lot and there were many cars without tags ($6/day for parking) and I asked if they would call a tow truck company to take those cars out so we could park in the space we paid for. I was informed that the OKC Police check the area after 3am and would tow at that time. I was disappointed with this, and when I challenged the issue, the front desk did offer to take off all parking fees for our 1 week stay which was much appreciated. All in all, a great stay and once the parking situation is fixed, this will be the perfect place.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OKC_RI, General Manager at Residence Inn Oklahoma City Downtown / Bricktown, responded to this review, September 2, 2011
Dear Guest,
Thanks for posting on Trip Advisor, we truly appreciate you taking the time to post about your experience. We are glad to hear that you enjoyed your stay. Thank you for letting us know about your experience and the issue you had with parking. We have arranged alternative parking for our guests directly next door to the hotel that should help alleviate any parking issues that guests may have. I am glad to see that our staff was able to take care of the issue upon your departure. We hope to see you soon. Thanks again for posting your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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216 reviews from our community

Traveler rating
    135
    58
    11
    7
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2011

My first Residence Inn experience was in OKC Bricktown. The staff is friendly, professional and very helpful. It's in a great location, the property (including rooms) is clean and in case you get hungry or forget to pack something, they have a great little shop in the lobby. I look for a Residence Inn where ever I travel now.

  • Stayed June 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
austin, texas
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 24, 2011

Five of us stayed in a two-room suite with a kitchenette for the 2011 US Rowing Masters National Regatta. The beds were really good. The hotel is in Bricktown, a quick shuttle ride to the regatta park, and across the street from the ballpark. There is also a movie complex a few hundred yards west, as well as the various Bricktown restaurants. The hotel staff was friendly and accommodating, getting us extra towels, and for all the rowers, opening breakfast early. The breakfast buffet was good and came with the room. There was also a good laundry room - a $1 for a washing machine and a $1 for a dryer, which was appreciated by all the rowers competing under the August Oklahoma sun.

  • Stayed August 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OKC_RI, General Manager at Residence Inn Oklahoma City Downtown / Bricktown, responded to this review, September 2, 2011
Thanks for taking the time to post on Trip Advisor, we appreciate your kind comments and will definitely pass them along to the team. We truly look forward to the next regatta that comes to town and hope that when you are in Oklahoma City you will stay with us. Again, thank you for taking the time to post and we will see you soon!
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Washington, DC
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 16, 2011

I stayed here as part of the same rowing regatta. The staff was VERY helpful and courteous. They would even ask us how early our races were, and then set aside fruit, yogurt and granola bars prior to their published breakfast hours so we could eat before our races. The rooms were clean and spacious. Also, the manager went out of his way to accomodate me regarding an issue with the room rate I recieved. Location could not be better as well. I highly recommend this hotel if you are headed to OKC.

Room Tip: Rooms on the north side overlook Bricktown and you can see the fireworks from the ball stadium. Roo...
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  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OKC_RI, General Manager at Residence Inn Oklahoma City Downtown / Bricktown, responded to this review, August 19, 2011
Thanks for taking the time to post a comment, we are glad to hear you enjoyed your stay at the Residence Inn Bricktown/Downtown OKC. Our staff truly enjoyed their experiences with all of the regatta teams and ensuring we exceeded expectations. We truly appreciate the recommendation for other travelers passing thru OKC or on vacation. The room tip was spot on, on Friday and Saturday nights when the baseball team is playing at home there are fireworks and you can see them out of your room (we have a limited number of rooms that face the ballpark). The canal is directly behind the hotel allowing you to see the water taxi's and waterfalls along it all from your room. Again, we appreciate you taking the time to post your experience on Trip Advisor and look forward to your return to OKC.
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Texas, USA
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 15, 2011

I recently spent four nights at the Marriott Residence Inn in Bricktown with my rowing team to participate in a regatta in OKC. I shared a two-bedroom suite with five other people and we all loved the hotel.

The room had all the amenities of home. The kitchen was fully equipped and had everything we needed. The beds were extremely comfortable (it may have been one of the most comfortable hotel mattresses I’ve ever slept on!). They were made with high-quality sheets and had lots of pillows. The free wifi worked great. We loved the complimentary breakfast—there was a great variety to choose from that changed a bit each day. We also took advantage of the laundry facilities in the hotel and although we did not use the pool, it looked quite nice.

The location is excellent—right in the heart of Bricktown with lots of restaurants within walking distance. (Although note that if you stay in the hotel for a regatta you can’t walk to the river as you would need to cross several major roads and the area is under construction. There is, however, a free shuttle that stops right in front of the Bass Pro Shop across the street.) I was a bit nervous about noise when I saw how close the highway is to the hotel, but the room was very well sound-insulated.

The staff was very friendly. We were impressed that they dropped off extra towels in our room without our asking. It also rained on the first day of our stay, and the hotel provided hand towels in the lobby so that folks could dry off.

My only very minor criticisms are that the living area was smaller than we anticipated. When the sleeper sofa was fully extended, it took up most of the room. Also, both bathrooms are located within the bedrooms, so the person sleeping in the living room had to walk through the bedrooms to reach them. Also, the bathroom light and fan were integrated on one switch and the fan was really loud.

All in all, we were very pleased with our hotel choice and would highly recommend it.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OKC_RI, General Manager at Residence Inn Oklahoma City Downtown / Bricktown, responded to this review, August 19, 2011
Thank You for taking the time to post a review about our hotel! We are glad that you enjoyed your time in Oklahoma City and that we could play a part in that. We will be sure to read your kind comments to our team members. We truly enjoyed having your rowing team stay at the hotel and look forward to having you stay for future races. Again, thank you for taking the time to write a comment and we will be looking forward to the next regatta, we hope to see you then!
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Albuquerque, New Mexico
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 13, 2011

The hotel is in a fantastic location, right on the Bricktown Riverwalk. We had a wonderful room overlooking the pool and riverwalk, and we really enjoyed making use of the pool for the very hot days we were there. I loved the layout of the room. It seemed the plans for everything were very well thought out. I especially like the door between the bedroom area and the living room area. It was adequately clean (and I'm extremely picky about that!). Everything was great, except that we couldn't stay there as long as we would have liked, because they were completely booked!

Stayed August 2011, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OKC_RI, General Manager at Residence Inn Oklahoma City Downtown / Bricktown, responded to this review, August 19, 2011
Thank You for taking the time to post on Trip Advisor we are glad you enjoyed your stay at the Residence Inn Bricktown/Downtown! We look forward to seeing you on your next trip to Oklahoma City and hopefully we can accommodate you the entire time you are here. Again thank you for posting about your experience at our hotel.
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Woodbridge, Virginia
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed August 10, 2011

Right across the street from minor league baseball. Lots of bars and restaurants in the area. Hotel was excellent by my standards. A bit pricey, but very nice.

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OKC_RI, General Manager at Residence Inn Oklahoma City Downtown / Bricktown, responded to this review, August 11, 2011
Thank you for taking the time to write a comment about our hotel. We strive for guest satisfaction and exceeding expectations. We will be sure to pass the message along to our team members. We look forward to having you stay here on your next visit to OKC!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Oklahoma City Downtown / Bricktown

Address: 400 East Reno Avenue, Oklahoma City, OK 73104
Location: United States > Oklahoma > Oklahoma City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Oklahoma City
#10 Family Hotel in Oklahoma City
#18 Business Hotel in Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Oklahoma City Downtown / Bricktown 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Residence Inn Oklahoma City Downtown / Bricktown Hotel Oklahoma City
Oklahoma City Residence Inn
Residence Inn Bricktown

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