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“Just What We Needed” 4 of 5 stars
Review of Homewood Suites by Hilton Oklahoma City-Bricktown

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Homewood Suites by Hilton Oklahoma City-Bricktown
3.0 of 5 Hotel   |   328 East Sheridan Avenue, Oklahoma City, OK 73104   |  
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Ranked #2 of 148 Hotels in Oklahoma City
Certificate of Excellence
Dallas, Texas
Level Contributor
215 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Just What We Needed”
4 of 5 stars Reviewed June 21, 2014

We needed a room with two separate sleeping areas and Homewood Suites proved to be just what we needed. They made up the sofa bed quickly while we were out so it was ready when we came back from dinner. The staff is super friendly and helpful.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, responded to this review, June 23, 2014
Hello Barbara!

Thank you so much for taking the time to write such a detailed review. We are very glad you enjoyed your stay and as always, our staff is happy to help.

Please come back and visit us soon!

Sincerely,
Gail Smith, Sales Manager
Homewood Suites by Hilton, OKC-Bricktown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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210 reviews from our community

Traveler rating
    160
    36
    9
    2
    3
See reviews for
73
56
3
47
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
West Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 19, 2014

I loved our stay at this hotel. The rooms were very clean and spacious. The staff did a wonderful job greeting us each day arriving and departing from the hotel. They made us feel very special. The valet service was excellent. You would have to pay to park downtown so the valet service wasn't that much more and they had the car there when they said they would. They too asked us how are day was going. Breakfast was included and standard to what you get from free breakfast buffets. Again staff there to clean up right away. The location was great....in Bricktown, close to expressway, restaurants, the riverfront, etc. I would definitely recommend this hotel.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail S, Gail Smith at Homewood Suites by Hilton Oklahoma City-Bricktown, responded to this review, June 20, 2014
Good morning, Chicago friends!

We love the word love...especially when a guest uses it referring to our hotel.

Thank you so much for taking time to write such a thorough review. Our team has a lot of fun greeting our guests and extending a big "Welcome home!"

Our valet team really appreciates you sharing such kind words about their service. And I agree, you just can't beat our location.

Please come back soon!

Warm regards,
Gail Smith, Sales Manager
Homewood Suites by Hilton, OKC-Bricktown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 17, 2014

This was an awesome hotel overlooking the OKC minor league baseball team. The room was great and within walking distance to the Bricktown Brewery, Toby Keith's I Love This Bar & Grill, and the Bass Pro Shop.

Room Tip: Bricktown Brewery, great drinks & great food!
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, responded to this review, June 18, 2014
Hello, Greg!

What a great review you wrote of our hotel. I appreciate your comments and it is very helpful to other travelers who are making a decision about which hotel to choose. Thank you.

Please come back and see us soon! We look forward to serving you again.

Sincerely,
Gail Smith, Sales Manager
Homewood Suites by Hilton, OKC-Bricktown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 16, 2014

We've stayed at Homewood Suites in Oklahoma City on the west side and loved it. We thought they built a new Homewood Suites in Bricktown, but they merely took over anoter hotel. The service was excellent. The room was not as nice or the bed as comfortable as the other Homewood we had stayed at but it was not a bad experience.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, responded to this review, June 19, 2014
Hello and thank you so much for your comments regarding your stay. We are so glad that you
were happy with the level of customer service you received during your stay, and we appreciate the comments about the room because of our commitment to your comfort. We actually are a brand new hotel and hope to have you back so you can experience an even better stay the next time you are in town. Thank you again.

Gail Smith, Sales Manager
Homewood Suites by Hilton, OKC-Bricktown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
OKC, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 8, 2014

Unable to unload vehicle without having to use valet service...Beds are EXTREMELY uncomfortable, would be better off sleeping on floor. Heard every door door closing when people exited their rooms, heard every toilet in floor above flush... Not worth the money spent for 1 night, will not stay again!!!!!

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, responded to this review, June 9, 2014
Dear Michael,

I do apologize for the inconvenience you experienced during your stay at our hotel. Please let me assure you a member of our management team will be in contact with you today.

Our guests are our number 1 priority and we work very hard to make certain every guest experience is as amazing as it could possibly be. Please know your experience is the exception and not the rule. I will personally take your feedback to our valet and maintenance teams to work at resolving the issue.

In the meantime, please feel free to contact me directly should you have any questions.

Very truly,

Gail Smith, Sales Manager
Homewood Suites by Hilton, OKC-Bricktown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ponte Vedra Beach, Florida
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 6, 2014

My daughter and I stayed at the Homewood Suites in Bricktown for seven nights while we were in OKC for the NCAA Women's Softball World Series. We found the staff to be friendly and the room clean and comfortable. The beds were very comfortable and it was nice having a kitchen with a full sized fridge and dishwasher. We also used the laundry facilities and found the washer and dryer to be very good. The location of the Homewood Suites was great. It was within walking distance of many restaurants and downtown. I found the price to be on the high end but that is the price you pay for being downtown.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, responded to this review, June 9, 2014
Hello Charles!

We love our NCAA Women's Softball World Series fans! What a great week we had and are very much looking forward to next year.

I will make a point to share your comments with our team. They always love to hear they are appreciated.

Please do come back and stay with us next year! We're looking forward to it.

Gail Smith, Sales Manager
Homewood Suites by Hilton, OKC-Bricktown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, United States
1 review
4 of 5 stars Reviewed May 28, 2014

This was a very nice hotel, which offered a full kitchen including stove, full size fridge and full size dishwasher (?). Though it was nice, I find the Hampton Inn right next door to be a much better value.

  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, responded to this review, May 29, 2014
Hello Kyle!

We appreciate you taking time out of your day to write a review of our hotel. We are very grateful for feedback. I will pass along the information you provided to our team as we are always looking for new ways to provide the best possible value to our guest. Please feel free to contact me directly if you have more suggestions.

All our best,
Gail Smith, Sales Manager
Homewood Suites by Hilton, OKC-Bricktown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Oklahoma City-Bricktown

Address: 328 East Sheridan Avenue, Oklahoma City, OK 73104
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 148 Hotels in Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Oklahoma City-Bricktown 3*
Number of rooms: 100
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