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“Awesome Hotel” 5 of 5 stars
Review of Homewood Suites by Hilton Oklahoma City-Bricktown, OK

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Homewood Suites by Hilton Oklahoma City-Bricktown, OK
328 East Sheridan Avenue, Oklahoma City, OK 73104   |  
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Ranked #2 of 140 Hotels in Oklahoma City
Colorado Springs, Colorado
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Awesome Hotel”
5 of 5 stars Reviewed June 17, 2014

This was an awesome hotel overlooking the OKC minor league baseball team. The room was great and within walking distance to the Bricktown Brewery, Toby Keith's I Love This Bar & Grill, and the Bass Pro Shop.

Room Tip: Bricktown Brewery, great drinks & great food!
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, OK, responded to this review, June 18, 2014
Hello, Greg!

What a great review you wrote of our hotel. I appreciate your comments and it is very helpful to other travelers who are making a decision about which hotel to choose. Thank you.

Please come back and see us soon! We look forward to serving you again.

Sincerely,
Gail Smith, Sales Manager
Homewood Suites by Hilton, OKC-Bricktown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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75 reviews from our community

Traveler rating
    58
    12
    3
    1
    1
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30
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13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

We've stayed at Homewood Suites in Oklahoma City on the west side and loved it. We thought they built a new Homewood Suites in Bricktown, but they merely took over anoter hotel. The service was excellent. The room was not as nice or the bed as comfortable as the other Homewood we had stayed at but it was not a bad experience.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, OK, responded to this review, June 19, 2014
Hello and thank you so much for your comments regarding your stay. We are so glad that you
were happy with the level of customer service you received during your stay, and we appreciate the comments about the room because of our commitment to your comfort. We actually are a brand new hotel and hope to have you back so you can experience an even better stay the next time you are in town. Thank you again.

Gail Smith, Sales Manager
Homewood Suites by Hilton, OKC-Bricktown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
OKC, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 8, 2014

Unable to unload vehicle without having to use valet service...Beds are EXTREMELY uncomfortable, would be better off sleeping on floor. Heard every door door closing when people exited their rooms, heard every toilet in floor above flush... Not worth the money spent for 1 night, will not stay again!!!!!

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, OK, responded to this review, June 9, 2014
Dear Michael,

I do apologize for the inconvenience you experienced during your stay at our hotel. Please let me assure you a member of our management team will be in contact with you today.

Our guests are our number 1 priority and we work very hard to make certain every guest experience is as amazing as it could possibly be. Please know your experience is the exception and not the rule. I will personally take your feedback to our valet and maintenance teams to work at resolving the issue.

In the meantime, please feel free to contact me directly should you have any questions.

Very truly,

Gail Smith, Sales Manager
Homewood Suites by Hilton, OKC-Bricktown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ponte Vedra Beach, Florida
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 6, 2014

My daughter and I stayed at the Homewood Suites in Bricktown for seven nights while we were in OKC for the NCAA Women's Softball World Series. We found the staff to be friendly and the room clean and comfortable. The beds were very comfortable and it was nice having a kitchen with a full sized fridge and dishwasher. We also used the laundry facilities and found the washer and dryer to be very good. The location of the Homewood Suites was great. It was within walking distance of many restaurants and downtown. I found the price to be on the high end but that is the price you pay for being downtown.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, OK, responded to this review, June 9, 2014
Hello Charles!

We love our NCAA Women's Softball World Series fans! What a great week we had and are very much looking forward to next year.

I will make a point to share your comments with our team. They always love to hear they are appreciated.

Please do come back and stay with us next year! We're looking forward to it.

Gail Smith, Sales Manager
Homewood Suites by Hilton, OKC-Bricktown
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Oklahoma City, United States
1 review
4 of 5 stars Reviewed May 28, 2014

This was a very nice hotel, which offered a full kitchen including stove, full size fridge and full size dishwasher (?). Though it was nice, I find the Hampton Inn right next door to be a much better value.

  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, OK, responded to this review, May 29, 2014
Hello Kyle!

We appreciate you taking time out of your day to write a review of our hotel. We are very grateful for feedback. I will pass along the information you provided to our team as we are always looking for new ways to provide the best possible value to our guest. Please feel free to contact me directly if you have more suggestions.

All our best,
Gail Smith, Sales Manager
Homewood Suites by Hilton, OKC-Bricktown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornwall, Canada
1 review
5 of 5 stars Reviewed May 23, 2014

All I can say is we were definitely blown way! The staff were all amazing and friendly! There was not one thing that disappointed us. We highly recommend this hotel. We will definitely be back! Thank you everyone for making our stay as pleasant and enjoyable as it was!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gail S, Sales Manager at Homewood Suites by Hilton Oklahoma City-Bricktown, OK, responded to this review, May 27, 2014
Hello Daiel!

We are definitely blown away by your amazing review of our hotel! This is why we love our Canadian friends. I will share your glowing review with our teammates and pass along your gratitude. Please come back and see us very soon!

Warm regards,
Gail Smith, Sales Manager
Homewood Suites by Hilton OKC-Bricktown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bartlesville, Oklahoma
Top Contributor
122 reviews 122 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 21, 2014

This was our first time to stay here and will be our go to when in OKC! The service is fantastic and very friendly. Every employee spoke to us and went out of their way to be sure we were happy. Great location across from Bricktown! It butts up to the baseball stadium also!

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodBricktown, Director of Sales at Homewood Suites by Hilton Oklahoma City-Bricktown, OK, responded to this review, May 22, 2014
A big shout out to our friends from Bartlesville!

Thank you so much for taking time out of your day to write a review about our hotel. It is very important to our team that we make every guest feel welcome! I am so glad our efforts are paying off. One thing is so apparent when you stay with us, our team members LOVE to work here.

Please come back soon!

All our best,
The Homewood Suite by Hilton OKC-Bricktown team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Oklahoma City-Bricktown, OK

Address: 328 East Sheridan Avenue, Oklahoma City, OK 73104
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 140 Hotels in Oklahoma City
Price Range (Based on Average Rates): $$
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