1. The staff that we encountered were pleasant and helpful. (We found out later that there was supposed to be someone at breakfast but we saw no one.) 2. Overall the hotel is very clean (we did encounter unwieldy luggage trolleys and the chair in the room was broken and therefore we could not adjust the height - this would normally not be an issue however I had to work whilst there so it became an issue). 3. The room was advertised with free internet - the catch is that it is only free for 24 hours and thereafter must be paid for... We were there for a combination of business and pleasure. We found the hotel overall clean and modern. The room was quiet although we were opposite the elevator so we could hear the bell through the door and the neighbors were particularly inconsiderate when leaving/returning by allowing their door to slam. We needed somewhere close to OCU and the other hotels we were advised to use had dreadful reviews on TripAdvisor and Yelp. A friend recommended Hampton Inns because they're pretty consistently good. For the price and the purpose this hotel was very good.
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