My boyfriend and I stayed 2 nights while in town for conferences downtown and near the Capital. Our room on the top floor facing the parking lot was perfect--no traffic noise, the room was spotless, TV huge & king bed ever so comfy. The suite layout is great, particularly the large sectional sofa. I had asked to check in early when I made the reservation, and that was no problem at all (unlike many hotels that don't hire enough staff to get the rooms cleaned in a timely manner). On checking in, I was given a personal tour to see the bar, breakfast area, business center, fitness room and indoor pool/spa. Each time we left or returned, the front desk person spoke to us. This is a smaller, boutique-type hotel, where guest service and satisfaction is a priority! The manager has trained all staff personnel, to the highest standards. We had an issue with our room door not locking from the outside and an issue with the A/C, both issues being taken care of promptly, efficiently and courteously. The free breakfast included fat-free milk and V-8 juice, which is important to me but which many hotels do not have. We were so very pleased with our stay that I will be mailing the hotel one of my TripAdvisor door stickers. My only suggestion would be a shuttle to and from the downtown area, since drinking downtown then driving is a no-no. (Part of the conference was at the downtown Sheraton, but paying to park at a hotel with extremely uncomfortable beds, no free room Internet, poor service based on past stays, etc., etc., is not on my list). We travel frequently, and I wanted to stay at a Hyatt Place in Bethlehem, PA this past summer but they had no rooms by the time we were ready to book. However, the OKC NW Hyatt Place did not disappoint! It will be our hotel of choice when we are in OKC!
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- Also Known As:
- Hyatt Place Oklahoma City - Northwest Hotel Oklahoma City