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Extended Stay America - Oklahoma City - Airport
2.0 of 5 Hotel   |   4820 West Reno Ave., Oklahoma City, OK 73127   |  
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Ranked #96 of 145 Hotels in Oklahoma City
southern plains
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Not here...!”
1 of 5 stars Reviewed September 30, 2011

We will not be staying here again. Booked one night, prior to an early morning flight. Sheets were clean, floor had been swept. Otherwise, it appears as though plenty of cleaning is overlooked on a long term basis. Bathroom door edges and the refrigerator door was much too brown to simply have been overlooked once or twice. Better than a no-tell-motel (had one of those once when we were exhausted - I'll sleep in the car before we do that again!) but not up to par on cleanliness for even a budget hotel chain. This is one hotel I'll avoid next time we need to stay in the City before an early morning flight.

  • Stayed September 2011, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 reviews from our community

Traveler rating
    6
    6
    3
    5
    13
See reviews for
7
2
6
15
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Mulhurst Bay
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 10, 2010

made reservations online. received confirmation number but when we got there had no rooms. The Extended stay reservation line is of no help. Kind of said to bad so sad. Most unprofessional hotel chain I have ever encountered. don't take the chance you won't have a room

Stayed October 2010, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 13, 2008

I stayed at this hotel on business for about two weeks. My employer made the arraignments and paid for it. This is a no frills basic hotel that is best used for short term stays. The rooms are fairly clean, but it is only cleaned once a week (Thursday) if you want a change of sheets or towels before then, you have to pay extra for it. The staff is not bad, but there are no additional services or such as room service, a lounge, pool a place to sit outside or even a closet. (Just a pole to hang your clothes on.) Wi-Fi is an additional $5 if you need it. However, For the price, you get what you pay for if you don’t mind bare bones. The next time I am in OKC, I will stay elsewhere.

  • Liked — Close to where I needed to go
  • Disliked — Rooms cleaned only once a week
  • Stayed June 2008, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagos, Nigeria
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 15, 2008

This is my second time in the States, first time was heaven, so, i was expecting much, and was disappointed, the hotel was just average, the staff were rude, and to make things worse, my resrvation was thrown out the night i arrived. sad.

  • Liked — closeness to th airport
  • Disliked — staff
  • Stayed January 2008, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawnee, Kansas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 2, 2007

Used Priceline with a $39 bid for a 2 star hotel, and got the ESA -NW. When we arrived at the ESA-NW late at night, they told us they were overbooked but had a room for us at the airport location. With little recourse at 10PM we followed their directions which led us through neighborhoods with bars on the windows and finally arrived at this location. When we arrived, the sole attendant was outside smoking with a couple of men who were also smoking and drinking beer from cans. We were checked in to a nonsmoking room. We took the elevator up to the third floor where we were greeted by a couple of guys hanging out in the hallway smoking and drinking beer. My wife and I locked ourselves and our one year old in our room, then found only two very flat pillows in the room. My wife called down for more, which they had, but due to one attendant on duty made us come back downstairs for them. To top it all off the nonsmoking room reeked of smoke the entire time we were there. Definitely not a 2 star hotel - don't ever pay full price for this place. Tolerable as a cheapie motel, but don't expect any more. Priceline did make good on this as after complaining about the relocation they refunded our entire purchase price.

  • Liked — Nothing
  • Disliked — Lack of a feeling of safety.
  • Stayed June 2007, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed March 23, 2006

We reserved two rooms three months in advance. When we arrived, there were no doubles left. Why would a hotel book a reservation for a room they didn't have? The hotel staff couldn't answer that question either. We stayed an entire week, and on the "one" day that they were to clean the room, they did not vacuum or take out the trash. My 15 month old son found an empty can of chewing tobacco somewhere in the room during our stay. To finalize the experience, one person in our party had his pickup stolen from the parking lot during our last night of the stay.

Stayed March 2006
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Oklahoma City - Airport

Address: 4820 West Reno Ave., Oklahoma City, OK 73127
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #96 of 145 Hotels in Oklahoma City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Oklahoma City - Airport 2*
Number of rooms: 20
Reservation Options:
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Also Known As:
Oklahoma City Extended Stay
Extended Stay Oklahoma City

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