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“Would stay again” 5 of 5 stars
Review of Comfort Inn Oklahoma City

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Comfort Inn Oklahoma City
2.5 of 5 Motel   |   7601 C.A. Henderson Boulevard (I-240), Oklahoma City, OK 73139 (Formerly Holiday Inn Express Oklahoma City - West - I-240)   |  
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Choice Privileges Points
Ranked #37 of 148 Hotels in Oklahoma City
Certificate of Excellence
Bakersfield, California
1 review
“Would stay again”
5 of 5 stars Reviewed July 21, 2014

very pleased and would definitely stay here again, very clean room, comfortable bed, location good, staff very friendly. We got turned around coming from the airport April, at the front desk was VERY helpful friendly and stayed on the phone with us until she got us to the hotel. Definitely recommend this as a place to stay in OK City.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Comfort Inn Oklahoma City, responded to this review, July 23, 2014
Dear 413happytraveler,
Thank you for taking out the time to fill out a review of the Comfort Inn Oklahoma City. I am so thrilled that you enjoyed your stay with us and April was able to lead you to our door! We hope to provide you with another exceptional experience the next time you are in the Oklahoma City area!

Sincerely,
Vanessa Dean
Front Office Manager
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102 reviews from our community

Traveler rating
    55
    27
    10
    6
    4
See reviews for
38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed July 21, 2014

I have enjoyed EVERY aspect of this Hotel...Comfort Inn in OKC, Okla. The hotel is very emaculately cleaned, The service is nothing but PROFESSIONAL. the general Manager, Anthony Lynn, has created a very wonderful enviorment for those traveling times away from home. The STAFF is incrediably NIce and I have been treated with the utmost respect and EVERYONE has been sooooo pleasant. I just wish i had it this GOOD at my HOUSE. If you find yourself in the OKC area...You would been in for a REAL Treat if you and your family or businesss Associates decided to STAY HERE. I even recomenfd it for the LOCALS...take a 2 day vacay...get away...and enjoy such a wonderful place to BE. with GODs love, Kim Region

Room Tip: Rooms with windows facing WEST will give you a daeker room...Winows facing EAST will allow for the S...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Comfort Inn Oklahoma City, responded to this review, July 31, 2014
Dear Kim R,
Thank you for taking the time to leave us such a positive review! I will make sure to pass along your kind compliments to my staff. We take pride in our hotel and service, and we are so happy you enjoyed your stay. We hope to provide you with the same exceptional service the next time you are visiting Oklahoma City!

Kind regards,
Vanessa D.
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Falls, Canada
Level Contributor
69 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed July 20, 2014

I stayed in the Quality Inn across the street from the Comfort Inn. I am a Platinum Choice hotel member (will be a Diamond member this year) and asked for a courtesy fitness room use from the Comfort Inn. The young lady at the front desk (Anthony Lynn manager) flatly refused a courtesy fitness room use. I would have even paid for a one time use. As a platinum choice hotel member I regularly use Comfort Inns and Quality Inns as my hotel choice. I have not had a hotel so rudely refuse a courtesy use when the hotel is part of the same chain. I have had hotels in this chain not have a fitness room but had other chains offer me their fitness room use as a courtesy. Smart business sense I guess which the Comfort Inn in Oklahoma has none. I was going to stay there on our second night in Oklahoma city but they might turn me away from the fitness room again.

  • Stayed July 2014, traveled solo
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Comfort Inn Oklahoma City, responded to this review, July 21, 2014
Dear 2010Timmy,
Thank you for taking the time to complete a review regarding your recent interaction with the Oklahoma City Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the use of our fitness room. Unfortunately, for safety concerns we are unable to provide the use of our facilities to non-registered guests. We appreciate your loyalty to Choice hotels and am sorry for the inconvenience that this may have caused you. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Oklahoma City.

Kind regards,
Anthony Lynn
General Manager
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 5, 2014 via mobile

Price is decent but water pressure did not exist. House keeping knocked 4 times 2hours before check out. Pool was open for adults til midnight which was nice. I also got to the hotel 2 hours before check in I was exhausted and ready for a shower and nap and the front desk was extremely nice and let me go ahead and check in.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Front Office Manager at Comfort Inn Oklahoma City, responded to this review, July 15, 2014
Dear April L,
Thank you for taking the time to review the Comfort Inn Oklahoma City. I am happy that my staff was so welcoming and made you feel at home! I apologize for the maintenance and housekeeping issue that you encountered when you stayed with us. I will address your concerns with my staff. We hope to have another chance to provide you with the most exceptional service the next time you are in the area!

Sincerely,
Vanessa Dean
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 5, 2014

Our experience was a very good one. Staff is courteous and professional. Lobby and room smell and were clean. The breakfast area is not a big one, but if you get there early in the morning, you will have no problem in getting a table. There was always plenty amount of breakfast items at all times. Conveniently located and the parking is well-lighted and spacious.

I definitely recommend this hotel.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Comfort Inn Oklahoma City, responded to this review, July 23, 2014
Dear TheTexans2014,
Thank you for your review of the Comfort Inn Oklahoma City. We appreciate all of your feedback, and I will be sure to share it with my staff. I am happy that you and your family enjoyed your experience here with us, as much as we enjoyed having you! We hope you see you again in the near future!

Sincerely,
Vanessa Dean
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, FL
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 27, 2014

Wanted a place on the east side of town and it was. The check in and out was quick and painless. The room was clean and spacious. The pillows were labeled for soft and hard. Breakfast was plentiful and good. Don't ask for directions back to your road, look it up on the Internet yourself.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Front Office Manager at Comfort Inn Oklahoma City, responded to this review, July 1, 2014
Dear Letsplaygolf,
Thank you for taking the time to complete a review. I am happy to hear that the Comfort Inn Oklahoma City was a good location for you, and that you enjoyed our amenities and your room so well! We hope to offer you the same great service in the near future!

Sincerely,
Vanessa Dean
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 20, 2014

It took us 45 minutes to check into this Comfort Inn. We arrived a little before 11:30pm, and nothing went right. The young lady checking us in did her best, and I don’t blame her; but I do blame the night manager who handled this situation very badly. We had Priceline reservation, and the night clerk kept getting an error trying to find it, kept getting logged off of the computer, and so on. Then she couldn’t get the card key to program correctly – this step by itself took many minutes. Then things went worse. We arrived at our room, and it smelled overpoweringly of cigarette smoke. I immediately went back downstairs to say they had given me a smoking room rather than a non-smoking. She said they had non-smoking rooms available, but she didn’t know how to give me one without me paying again, which I declined to do. She left a message for her manager who called back 5 or 10 minutes later. The night manager said if I wanted a non-smoking room, I was going to have to pay for it. I was dumbfounded! She said that changes to the reservation had to be made through Priceline, even though I had reserved a non-smoking room. I, of course, immediately called Priceline, and thank heavens for their good customer service. I handed my phone to the desk clerk who now had the hotel phone (with the night manager) pressed to one ear, and my phone (with Priceline customer service) pressed to the other. Many minutes ensued while the Priceline rep dealt with the night manager until everyone was convinced it was ok for me to have the room I reserved in the first place. Then many more minutes elapsed while the night manager talked the clerk through the steps to get me a new room. Then they gave me the same room I had originally gotten -- apparently it was non-smoking that someone had smoked in. So we had to do the last step all over again. Then, several more minutes of waiting while the clerk tried to get the room key programmed. We arrived to this room at little after 12:15am – 45 minutes after arriving. Arriving in our room, we found the following card: “If you’re not satisfied with our accommodations or service, please let the front desk know without delay so that we can make it right. Satisfaction couldn’t be simpler at Comfort Inn Hotels.” I guess the night manager hadn’t gotten the memo.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Comfort Inn Oklahoma City, responded to this review, June 23, 2014
Dear SJDesign,
Thank you for reviewing your stay with us. Please accept my apologies for the negative experience you had at check in. I have already addressed this with my front desk staff to keep a similar incident from happening in the future. I appreciate your feedback and allowing us the opportunity to improve our services. Please allow us another chance to earn your business on your next trip to Oklahoma City.

Sincerely,
Anthony L.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Oklahoma City

Address: 7601 C.A. Henderson Boulevard (I-240), Oklahoma City, OK 73139 (Formerly Holiday Inn Express Oklahoma City - West - I-240)
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#22 Romantic Hotel in Oklahoma City
#33 Family Hotel in Oklahoma City
#37 Business Hotel in Oklahoma City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Oklahoma City 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Our quiet and newly renovated Comfort Inn Oklahoma City is conveniently located near I240 and Western. We are just minutes away from some of the popular shopping, dining, and entertainment districts in Oklahoma City. Will Rogers World Airport is five miles from our hotel property. Additional attractions nearby include Tinker Air Force Base, Science Museum Oklahoma, Remington Park Racetrack, Oklahoma State Firefighters Museum, Oklahoma City National Memorial & Museum, as well as multiple casinos and other areas of interest. We offer wonderful amenities like: a complimentary hot breakfast, indoor heated pool, modern decor like accent walls and flat panel TVs. Our staff members are highly trained and want to provide you the best affordable accommodation in Oklahoma City. Come stay with us. ... more   less 
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Also Known As:
Comfort Inn Oklahoma City Hotel Oklahoma City
Holiday Inn Oklahoma City
Oklahoma City Holiday Inn

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