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“Great location clean, friendly staff.” 5 of 5 stars
Review of Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond

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Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond
2.5 of 5 Hotel   |   13520 Plaza Terrace, Oklahoma City, OK 73120 (Formerly Holiday Inn Express)   |  
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Ranked #38 of 146 Hotels in Oklahoma City
Certificate of Excellence
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great location clean, friendly staff.”
5 of 5 stars Reviewed September 5, 2013

Great location. Close to shopping, Mercy Hospital, many restaurants. Has washer and dryers on site, I don't normally need them, but we were there while a family member was hospitalized so they came in handy. Seems to be our go to hotel when we stay in that area... I guess there isn't anything "really special" about it but we've never had any problems, everything is clean, we feel safe and it is just a comfortable place.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 reviews from our community

Traveler rating
    33
    26
    6
    3
    2
See reviews for
25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Charlotte, North Carolina
Level Contributor
112 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed June 10, 2013

This Fairfield is like ... well, every other Fairfield - so you know what you're getting ahead of time. Decent price, decent room, nothing really special. Rooms are clean, staff was sufficient and there are a number of dining options in walking distance (or within a couple of minutes in the car). What I do not care for about this property is the turnpike I had to get on most of the time, which requires a $1.15 toll ... and which wasn't always staffed (which means you'd better have correct change as the dollar bill machine was not always working). For this reason - and no fault of the hotel, obviously - I doubt I'd return.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuailSpringsFFS_GM, General Manager at Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond, responded to this review, June 12, 2013
Dear Ellen0206,

I really appreciate you taking the time to share your feedback about your recent stay. I want to personally apologize that we at the Fairfield Inn & Suites at Quail Springs only met your expectations and did not exceed them as a member of the Marriott family of hotels. We strive as a team to provide the best possible experience to each and every guest. We want our guests to be met with a well-trained staff that makes their stay the best it can possibly be! With the turnpike so close to the hotel we have change at the desk for your convenience 24 hours a day to make traveling the turnpike just a little easier. Again, thank you for taking time out of your day to let us know about your experiences and frustrations with the turnpike. We hope next time you travel to the area you will give us another chance to go above and beyond your expectations.

Sincerely,

George Williamson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 9, 2013

My son is a physically challenged athlete and we stayed here during the 2013 Endeavor Games at UCO. Staff here are sincere, friendly and very courteous. Room was clean and spacious enough for wheelchair. Great location to travel to and from Edmond, OK. We will be here for the 2014 games. Thank you Erica and Kyle for your great customer service!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiahoma, Oklahoma
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 8, 2013 via mobile

We have stayed here many, many times. Is it a great location. Very close to restaurants and shopping mall. Parking lot is well lit at night. Check in and check out is easy. Staff is always very very friendly. Hotel appears to be clean and well-maintained. The breakfast selections are a little bit limited, but great for the price -- free. The rooms are always comfortable and heated and cooled just fine. I will warn you, housekeeping tends to come early. So if you're not an early riser be sure to put your "Do not disturb" sign on the door.

Stayed May 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyckoff, New Jersey
Level Contributor
128 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed April 11, 2013

Stayed here when visiting Oklahoma city. Had corner room on 3rd floor. Was clean and quiet. Staff were friendly and helped me when I need extra blanket. Breakfast and wi-fi was included. Lobby and other areas were clean. I didn't find anything wrong. Will return. Also close to many shops and restaurants in the area.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend, Oregon
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 8, 2013

Clean, Friendly. As good as others in the immediate area and $20 less.

Be aware they will put a $ 20 PER NIGHT hold on your debit or credit card even when prepaid through Expedia. Took 4 days to clear.

Room Tip: Ask for 2nd or 3rd floor
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cave Creek, Arizona
Level Contributor
359 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
3 of 5 stars Reviewed April 7, 2013

Nothing special about this choice. Just another Fairfield Inn. But sometimes that's all you want. It's sort of hard to get to. Thank goodness for a GPS. It was clean and up to date.

Definitely try The Range Cafe down the street for lunch or dinner.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuailSpringsFFS_GM, General Manager at Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond, responded to this review, April 10, 2013
Dear SalfromIL.
I really appreciate your taking the time to share your feedback about your recent stay. I want to personally apologize that we at the Fairfield Inn & Suites did not exceed your expectations as a Marriott. We strive as a team to provide the best possible experience to each and every guest in the hotel. We want our guest to be met with a well-trained staff that puts guest comfort and satisfaction before everything else. You can be confident that we follow-up on all guest concerns so that others are not disappointed as you were. Again, thank you for making the effort to share your thoughts. We value you as a guest, and I do want you to know that your concerns are our concerns! We look forward to seeing you again soon, so that we can demonstrate our commitment to your comfort.

Sincerely,

George Williamson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond

Address: 13520 Plaza Terrace, Oklahoma City, OK 73120 (Formerly Holiday Inn Express)
Location: United States > Oklahoma > Oklahoma City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Oklahoma City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
This Fairfield Inn & Suites by Marriott® hotel, located in the upscale Quail Springs shopping area in Northwest Oklahoma City. Just a short distance from Oklahoma City's top attractions such as Bricktown Entertainment District, Alfred P. Murrah Bombing Memorial, and the Oklahoma Cowboy and Western Heritage Museum. Whether you are here on business or pleasure. Our warm cozy atmosphere will make you say "We are your home away from home!" ... more   less 
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Also Known As:
Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond Hotel
Fairfield Inn And Suites Oklahoma City Quail Springs/South Edmond
Fairfield Inn Oklahoma City
Fairfield Oklahoma City
Oklahoma City Fairfield Inn

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