I called the hotel to book a room as part of a wedding group, but was told there was no wedding rate, and the cost would be $179 per night. I booked it, but then canceled when I found out I could prepay for $159 per night. I later learned there was in fact a wedding rate of $109 per night. The hotel told me since I had pre-paid, there was nothing that could be done to change the rate. When I reminded them that the hotel mislead me when I first tried to book, I was only compensated with 5000 points, no cash. The points would cost me $62.50 if I were to buy Hilton Honors points. This is not quite the extra $80 I spent by prepaying, I much would have preferred cash instead of points. It has been less than a week since I stayed, and the extra points have not shown up yet in my Hilton Honors Account. I hope they will honor their promise. Be warned if you are going for a wedding or other discount group to be sure to insist on the wedding rate. Our friends who did not pre-pay were able to get the reduced rate at check in.
The hotel was nicely appointed, the conference center was very nice, and the staff was courteous. Our room was spacious and clean. We also enjoyed the complimentary happy hour drinks.
The breakfasts were HECTIC. My husband waited in line for almost 40 minutes on a Sunday morning to get two fried eggs. On both mornings we stayed, there was only one cook in the custom order line. He was working like crazy, and even though he was extremely efficient, he could have easily used two other cooks to keep the long line moving. The buffet eggs tasted powdery and the biscuits were bland. Other buffet items looked okay. Only the custom ordered food looked good, but with those lines, it was not an option for someone in a hurry.
- Official Description (provided by the hotel):
- The Embassy Suites Norman - Hotel & Conference Center is located in the heart of Norman, Oklahoma just off I-35.We are perfectly situated to be your accommodation for visiting your favorite University of Oklahoma Sooner! If you are in town for business, we are located in the heart of the University North Park Retail and Business Development. We also offer a short drive up I-35 to Oklahoma City as well. If you are looking for things to visit - the Fred Jones Jr Museum of Art, Lake Thunderbird State Park, Little River Zoo, and Sam Nobel Oklahoma Museum of Natural History are all within a short distance of our hotel.Our hotel features two room suites with separate bedroom and living areas, free cooked-to-order breakfast, complimentary Manager's Reception, and excellent cuisine at the North Park Grill. We also offer over 50,000 sq. ft. of meeting and event space. Come stay at the Embassy Suites Norman on your next visit to Norman. ... more less
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- Also Known As:
- Embassy Suites Norman Hotel Norman