Since the 1st and 2nd floors were full of crickets and grasshoppers, the ants stayed with us on the 3rd floor. We woke up with ants in our beds. When I went searching for the ice machine on the 3rd floor, I ran into the housekeeper, with my ice bucket in hand, and asked her if this floor has an ice machine. Her response was "No Engli". When we were leaving the hotel, I did not see anyone at the front desk to discuss the issue with the ants. Iwaited for someone to appear, but heard the front desk person talking about personal issues in the room off from the front desk. There were several keys lying on the counter which would tell me the front desk person has not been at the desk for quite some time...this was Sunday morning at 10a when folks are checking out. When I complained to their corporate offices, the assistant to the general manager called me and offered a 25 percent discount in hopes that we would give them another chance. I told her I will never return.
- Official Description (provided by the hotel):
- With the modern décor, the convenient location and the thoughtful service offered at the Country Inn & Suites Norman, you'll wonder why traveling isn't always this easy. Close to Oklahoma City and Oklahoma University, this hotel features upgraded Suites and spacious Standard Rooms in Norman, OK. While staying with us, you’ll also appreciate excellent amenities, including a heated, indoor pool, a Fitness Center and a complimentary, hot breakfast. ... more less
- Reservation Options:
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- Also Known As:
- Country Hotel Norman
- Country Inn And Suites
- Country Inn Norman
- Norman Country Inn