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“NOT THE PLACE TO BE” 1 of 5 stars
Review of Country Inn & Suites By Carlson Norman

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Country Inn & Suites By Carlson Norman
2.5 of 5 Hotel   |   960 Ed Noble Pkwy, Norman, OK 73072   |  
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Ranked #11 of 23 hotels in Norman
Chicago, Illinois
1 review
“NOT THE PLACE TO BE”
1 of 5 stars Reviewed July 26, 2012

If you love to walk with, eat with, and sleep with crickets and grasshoppers then this is the place for you. I never stayed a hotel with so many crickets inside the looby, eating area, and all down the corridoors. They were just walking around the looby floor, huge as hell. Even the one's people step on just laying dead all over. Then the front desk decided to give me a room with no working air conditioning system. So I complained and of course crickets were in the room(first floor) . So we changed floors & rooms and to my suprise 1 of my reservation was changed without my permission. I previously reserved 2 dble bed rooms 1 king suite. They decided to give me 2 king suite and 1 dble bed room. I DO NOT UNDERSTAND HOW THIS HOTEL IS RANKED IN THE TOP TEN OF NORMAN OK. and here is the kicker I was accomendated with a 5% discount and 10,000 gold member points. YOU CAN KEEP IT. COUNTRY INN & CRICKET CITY WON'T EVER SEE ME AGAIN.

  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 people have reviewed this hotel

Traveler rating
    35
    23
    13
    1
    7
See reviews for
33
17
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Texas
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 4, 2012 via mobile

Arrived late, no problem with check-in. The room was cool, clean, quiet and super comfy bed!!! Great location near OU and stores.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oskaloosa, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 30, 2012

Clean basic hotel. Not as good as other Country Inn & Suites we have been in, but still ok.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 19, 2012

I had a reservation for a two queen room, for nearly a month. When I arrived, the two queen room was not available and they tried to put me in a king room, which was not acceptable. No explanation other than the reservation had been changed internally. I had to find different accommodations, at a higher rate. I will not give them a second chance. There are plenty of other options nearby.

  • Stayed June 2012, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Country Inn & Suites By Carlson Norman, responded to this review, July 3, 2012
Thank you for taking the time to provide your feedback regarding our hotel. Like you, I am certainly disappointed that we were not able to have your requested room type available when you arrived. Unfortunately a group in house stayed past their scheduled departure date and subsequently the room type you reserved was not available. This is a rare occasion but unfortunately it happened the day of your arrival and I understand your frustration. I would like to apologize on behalf of the hotel and its team that this unfortunate situation occurred.

If you are planning another trip to or through Norman, please contact me directly so that I could have the opportunity to earn your business back.

Once again please do accept my apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 10, 2012

We stay at this hotel on our way to Texas several times a year. It is always clean and comfortable, the breakfast is good and the staff are always friendly. We have never had a problem here.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dallas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2012

beautiful property and rooms. stayed for 3 nights and the bed was ever so comfy. great amenities and a caring attentive staff. will definitely return soon! highly recommend to anyone looking for a place well worth the rates, & seeing as I received an awesome discount from internet deal, would still pay the normal rates to stay here again! Thank you again!

Room Tip: Get the whirlpool suite!!!!
See more room tips
  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 8, 2012 via mobile

The staff is really friendly and our room was clean and comfortable.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Country Inn & Suites By Carlson Norman

Also Known As:
Country Inn And Suites
Country Hotel
Country Hotel Norman
Country Inn Norman
Norman Country Inn
Address: 960 Ed Noble Pkwy, Norman, OK 73072
Phone Number:
Location: United States > Oklahoma > Norman
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 23 hotels in Norman
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson Norman 2.5*
Official Description (provided by the hotel):
With the modern décor, the convenient location and the thoughtful service offered at the Country Inn & Suites Norman, you'll wonder why traveling isn't always this easy. Close to Oklahoma City and Oklahoma University, this hotel features upgraded Suites and spacious Standard Rooms in Norman, OK. While staying with us, you’ll also appreciate excellent amenities, including a heated, indoor pool, a Fitness Center and a complimentary, hot breakfast. ... more   less 
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