My wife and I stayed at this Holiday Inn to and from Santa Fe, NM from St Louis. It is difficult to locate because of the incredibly bad highway system around Oklahoma City!!!! It took us 2 1/2 hours of circular, senseless driving to get us back to the highway we needed to go onto Santa Fe. What a mess. Getting there was okay, but leaving was not. Also getting there from Santa Fe was a nightmare of confusing highways.
Once we arrived, there was unnecessary confusion with our room. We were exhausted, and when we were told they didn't have a room for us, we blew up. Fortunately, one of the men was cool headed enough to take care of it all . Later, the rude man of the two apologized to me. But the room we were given was HOT.No one offered an alternative, just excuses. Ugh--but it eventually cooled down for comfort. Thank God, the hotel had been remodeled a year before --this made our stay! The room was very attractive and the bed was WONDERFUL. The indoor pool was disgustingly HOT (no A/C in the room) and the doors to the outside blistering heat were left open!! It made us ill and we needed to exercise in the water. This was one of the reasons we booked there--the pool. No one offered any ideas except pizza for us to eat so we had it delivered--it was okay, but not good enough. But since the room and the bed was terrific, and the man at the desk promised we would get a cool room on our return trip, and that sometning would be done to improve the pool isses, we booked for the next week.
Our return visit could have been a disaster. They had set us up in the same HOT room. WHAT? When we took our bags to the room, it was even HOTTER than before. We begged for another and we got a wonderful COLD room we could make less frigid easily. AHHHH....Nice. It was also a disabled access room which meant that the toilet was not on the floor and there were bars to hold onto in the shower. Very nice. Then the woman at the desk suggested a restaurant very close by, gave us a coupon and it turned out to be an excellent choice. NO PIZZA! Great. The next morning I went for a swim and found that the pool was warm but not HOT and the manager helped to cool off the room--within minutes I was happy as can be. It felt great. Then we enjoyed a FREE hot breakfast--also very nice. We slept very well, ate very well and enjoyed the entire return visit! When a hotel tries hard to make its guests feel good, it works. Thank you! Our 9 hour drive home was pleasant because of the management and the staff at this Holday Inn.
- Also Known As:
- Holiday Inn Norman Hotel Norman
- Holiday Inn Norman Hotel
- Holiday Inn Norman
- Norman Holiday Inn
- Official Description (provided by the hotel):
- Location, Location, Location! The Norman Hotel is located on Interstate 35 at the Robinson Street exit, just minutes from the University of Oklahoma, (Home of the Oklahoma Sooners)! We are geared towards the business traveler, considering so many corporations being in this area. The New Riverwind Casino and Goldsby Casino are just 3 miles away. All our rooms feature microwaves, refrigerators, desks with data ports, free wireless Internet, coffee makers, 50+ channels, HBO, Nintendo, and video check-out from your TV. A complimentary USA Today newspaper is delivered daily to all rooms Mon-Fri. During your stay, you may want to take advantage of some of the benefits of a full service hotel. Our amenities include Free Hot Breakfast, sports lounge, convenient self service business center, as well as a Get Fit! exercise facility, newly renovated indoor pool and hot tub that are always a hit with the kids! In addition we have 7,000 square feet of meeting space to accommodate any size meeting. From small meetings in our Executive Boardroom to large meetings and banquet events in our Emerald Ballroom, we are the meeting place in Norman, Oklahoma.Book your next weekend getaway, business trip, or business meeting at The Norman Hotel-Norman, where we will make it your home away from home. We hope to see you soon! ... more less
- Reservation Options:
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