I have stayed in this La Quinta several times in the past when visiting family and have never been disappointed. I am sad to say that with this visit it was not the case. There is a lot going for this hotel. The rooms are big, the beds are comfortable and it is an excellent location. Unfortunately, those things are not enough. The cleanliness of the hotel is sadly lacking. The corridors were littered with bits of paper and leaves that stayed there for more than a day before anyone bothered to vacuum them up. Our own room was not vacuumed daily. There was hair in the bathtub and mold around the base of the tub. The clean towels were not placed on the towel rack, but rather left stacked on the toilet seat. One day our room was not done at all!!! We came back that evening to an unmade bed and no towels. We ran out of toilet paper and no new rolls were left; we had to go downstairs to the front desk and ask for more. We were on the 4th floor near the back and our wifi was virtually nonexistent. I complained, but nothing was ever done. I was told it was because we were at the back of the building. Yes, we were, but we were in the building so we should have had better connection. The signal from the hotel next door was stronger than ours. It took forever for hot water to reach our shower. I had to let the water run several minutes before it was hot (what a waste!) and the last night and morning it was ice cold. WE HAD NO HOT WATER AT ALL! We were forced to leave for our trip home without showers. Also, the breakfast ends at 9:00 a.m. during the week and 10:00 a.m. on weekends. I think 9:00 a.m. is a bit early for non-business travelers. Management was gracious when I complained and we were given a reduction on our bill, which we appreciated. We were told that the hotel was under new management and that they were trying to solve their problems. I can appreciate that, but as the traveler/customer staying in their hotel actions do indeed speak louder than words.
- Also Known As:
- La Quinta Oklahoma City/Norman Hotel Norman
- La Quinta Oklahoma City/Norman Hotel
- La Quinta Norman
- Norman La Quinta
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, LaQuinta, Orbitz, Expedia, Tingo, Priceline, TripOnline SA, Hotels.com, Agoda, Venere and Fareportal so you can book your La Quinta Inn & Suites Oklahoma City Norman reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.