Econolodge still considers this to be one of their properties -- maybe it's undergoing a de-flagging. (It should.) How a family-owned property could have been (apparently) run this poorly is a mystery.
We stopped here on our way north for an inexpensive place to stay, and based off of recommendations from other non-TA sites. The hotel "appears" to have been renovated from the outside... basically a fresh coat of paint, or the analogy "lipstick on a pig" comes to mind. The Econo Lodge website had apparently double-booked our reservation without a second confirmation; fortunately, the young desk agent pointed this out to us at check in and offered to cancel the additional reservation with no penalty.
Once we had been in the room for some time, we noticed a recurring smell which, upon further examination, apparently originates from the carpet and baseboards, which, to our dismay, apparently have not been cleaned in what may be decades. The upholstered chairs are equally filthy & possessing suspicious "liquid stains". We sprayed air freshener, with made the room somewhat tolerable, and as we were too exhausted to move, we decided to tough it out for the night.
The continental breakfast consisted of all starch and sugar-based items. Although the biscuits and gravy appeared to be a nice touch, they were not very appetizing. The waffle batter was left uncovered for what seemed to be hours. The area itself was not attended/staffed, relying on the one morning desk clerk to handle any issues or restocking. (visited the breakfast area twice, and it was clear that no re-stocking had taken place.)
A lat check out promised at check in was later repealed by the morning clerk, who blamed the night clerk for "making an error", saying that it was a mistake to have offered the late checkout to us. In over 30 years of travel, this is the first time we've ever had a conversation like this with a desk clerk,
Of further note: The advertising of a microwave and fridge in the room was a deciding factor in booking here. However, while the fridge was nice, functional and good-sized, the microwave did not work. The 30-or-40-year-old coffee maker was actually kind of interesting, and functional. The bathroom is literally so small that one must step into the tub to close the door! The beds are soft and squishy; if you like a hard mattress, wrap yourself in your favorite protective covering and perhaps crash on the filthy carpeted floor...?
All in all, this is a poorly situated property that seems to be run on a shoestring budget that does not allow for carpet shampooing, training of housekeepers, or apparent hospitality education.
Region:
United States >
Oklahoma >
McAlester
Amenities:
Free Breakfast
Pets Allowed
Wheelchair access
Ranked #12 of 16 hotels in McAlester
Price Range:
$
Hotel Class:2 star (2*)
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Choice Hotels, Orbitz, Expedia, Travelocity, Booking.com, Venere and Tingo so you can book your Econo Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
