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“Lisa at guest services (front desk) was awesome!” 5 of 5 stars
Review of BEST WESTERN Inn of McAlester

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BEST WESTERN Inn of McAlester
2.5 of 5 Hotel   |   1215 South George Nigh Expressway, McAlester, OK 74502   |  
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Special Offer
1,000 bonus reward points
Ranked #4 of 17 Hotels in McAlester
Certificate of Excellence
1 review
“Lisa at guest services (front desk) was awesome!”
5 of 5 stars Reviewed July 20, 2014

We stayed at this Best Western on 7/19/2014. Lisa at the front desk was so friendly and helpful. It's not often you see customer service like this any more and I wanted to take the time to give her a shout out. You are appreciated, Lisa! The room was very nice and for a very reasonable price. I would definitely stay at this location again.

Kelli Adams

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacie S, Director of Sales at BEST WESTERN Inn of McAlester, responded to this review, July 30, 2014
Thank you for your great review! It is much appreciated! I agree that Lisa is wonderful and deserves every shout out she receives! Thanks again.


Lacie
Director of Sales
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161 reviews from our community

Traveler rating
    115
    35
    6
    2
    3
See reviews for
55
40
7
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
joplin, United States
1 review
4 of 5 stars Reviewed July 14, 2014

this is a very nice clean place to stay and relax. the room was very nice. the staff & employee's were very helpful & knowledgeable about things to do in mcalester area. if you are travelling thru Mcalester, Ok. i would recommend staying there. this best western is very well kept.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacie S, Director of Sales at BEST WESTERN Inn of McAlester, responded to this review, July 17, 2014
Thank you for the review. This property has belonged to the same family for many years and they pride themselves in the upkeep of the rooms/grounds etc. Thank you for noticing, that is always nice. I am glad we provided a comfortable clean stay for you.

Lacie
Director of Sales
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Level Contributor
2 reviews
5 of 5 stars Reviewed July 13, 2014

We really enjoyed our stay, it was relaxing. The staff was very nice and helpful. It was a nice quiet place to stay. There are a couple of restautants with in walking distants that we went to, a steak place and the was a nice diner. The pool was very clean.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacie S, Director of Sales at BEST WESTERN Inn of McAlester, responded to this review, July 17, 2014
Thank you for reviewing our hotel. We appreciate the feedback as it helps others decide whether or not to stay at our property. I am glad you enjoyed the pool and the walking distance restaurants.


Lacie
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boerne, United States
1 review
4 of 5 stars Reviewed July 13, 2014

No listing of tv stations, HBO guide but no idea what channel it was on, tv old, picture quality terrible, funky odor in the room. Eggs at breakfast looked like hockey pucks. Biscuits cold and hard, McDonald's coffee tasted better them their coffee. Towel for standing on in bathroom had black marks on it. Bed was comfortable.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacie S, Director of Sales at BEST WESTERN Inn of McAlester, responded to this review, July 17, 2014
Thank you for writing a review, although slightly negative, I appreciate it. I would like to start by letting you know our televisions aren't old, they are all 42" flat screen (larger than what you would find in a typical motel at this price.) I do apologize that there wasn't a guide, our cable providers have switched the channels multiple times in a brief few months, but I will see that they put one in the room, as I can see that would be an inconvenience. I am sorry that breakfast wasn't up to your standards, that usually is not the case and possible if you call the property at 918.426.0115 and speak to Mark he could offer you some sort of discounted rate on your next visit. We would love to have you back to give you great stay! Again, I apologize for any issues during your stay and hope they can be resolved to your satisfaction.

Lacie
Director of Sales
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Bloomington, Indiana
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 3, 2014

Great people working here, great room. Nice, new and clean! Accommodated my 2nd floor request! I woke up a little late for breakfast but was still able to get some good food! Will stay here again when passing through!

Room Tip: I am always scared of traveling alone so I requested close to the lobby and upstairs!
See more room tips
  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacie S, Director of Sales at BEST WESTERN Inn of McAlester, responded to this review, July 17, 2014
Thank you for staying with us, I am glad we were able to accommodate your request for 2nd floor, I travel alone often and I am always thankful when they can get me an upper floor! I am happy to hear they kept the breakfast area stocked and maintained and you were able to sleep in and still eat! Hope we see you again soon:)


Lacie
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mcalester, United States
2 reviews
5 of 5 stars Reviewed June 30, 2014

The front desk attendant went above and beyond to locate what I needed in the area. The room was clean and nicely decorated. The restaurant associated with the hotel, Marilyn's cafe, served the best omelet I have ever eaten!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacie S, Director of Sales at BEST WESTERN Inn of McAlester, responded to this review, July 17, 2014
Thank you for writing us a great review. I really appreciate it! I am glad the front desk was helpful and you enjoyed the nicely decorated room:) I too love eating at Marilyn's, it is the best! Come see us on future trips through McAlester!

Lacie
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lemoore
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 27, 2014 via mobile

The rooms were spacious, clean and very comfortable. The breakfast room was kept extremely clean and food was re-stocked without having to ask. The staff at check-in and the breakfast room were all fantastic. The cafe next door offers good food also. I would stay here again.

Stayed June 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacie S, Director of Sales at BEST WESTERN Inn of McAlester, responded to this review, July 17, 2014
You can't get much better than clean, spacious, and comfortable! Thank you for a wonderful review, and we hope to see you on future visits!


Lacie
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN Inn of McAlester

Address: 1215 South George Nigh Expressway, McAlester, OK 74502
Phone Number:
Location: United States > Oklahoma > McAlester
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in McAlester
#3 Romantic Hotel in McAlester
#4 Family Hotel in McAlester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Inn of McAlester 2.5*
Number of rooms: 58
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Also Known As:
Best Western Mcalester
Mcalester Best Western

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