We had some issues with our key cards at the very beginning but, our stay was nice, we were in the non-smoking side, I occasionally heard my neighbors but that's because of the adjoining door. Only so much you can do about that. Slept great, the cold means cold for sure. The bathrooms and everything all were nice. My only beef was that the indoor pool was unavailable. The outdoor pool is through the restaurant and that restaurant is COLD! Complimentary breakfast was stellar, the staff was all very nice and accommodating. The bar and restaurant prices are pretty serious...so, maybe eat elsewhere if you're on a budget.