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“Nice new hotel but SUPER SMALL TV'S IS A BIG TURN OFF!!” 4 of 5 stars
Review of Hilton Garden Inn Lawton

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Hilton Garden Inn Lawton
3.0 of 5 Hotel   |   135 Nw 2nd St, Lawton, OK 73507   |  
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Family Fun Package
Ranked #5 of 18 Hotels in Lawton
Cedar Rapids, Iowa
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
67 helpful votes 67 helpful votes
“Nice new hotel but SUPER SMALL TV'S IS A BIG TURN OFF!!”
4 of 5 stars Reviewed June 17, 2014

The hotel was indeed new but seemed odd that they would do the hallways in dark, dingy colors. It made the hotel seem old. We were in room 201 which was nice and quiet . The air conditioning ran 24/7 and it was not hot there by any means so not sure if it would cool a room if it were 100+ degrees outside. The room also had a weird smell. It was only noticeable when you first walk in- as apparently we got used to it after being in the room for a few minutes. The bed was extremely comfortable and the bedding very nice. Fitted sheets are always a plus in my eyes!! Soft down comforter was great!
The TV is my main complaint at this hotel. It is the SMALLEST TV I have ever seen and it takes for ever to scroll through the channels. No guide so you have no choice. When you have a Army Basic Training graduate who has not watched TV for 10 weeks this does not cut the mustard. The volume would only go to 25 and for many of the channels that was not loud enough to even hear. I have NEVER had such a cheap odd SMALL TV in any hotel EVER! Hilton made a huge mistake here cinching out on the TV's .
I would personally advise anyone coming to OK for graduation to stay at the Homewood Suites instead where you can have a sitting area to chat with your soldier and the luxury of a larger TV ( and the Homewood Suites we have stayed at usually have DVD players which is a plus )
There is not much to do in Lawton with your graduate so figure you could spend quite a bit of time in you hotel room!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry B, General Manager at Hilton Garden Inn Lawton, responded to this review, July 8, 2014
JetterJ

Thank you for taking the time to respond and give us your point of view of the property. The TV's in the hotel are the minimum stanbdard for the brand but agreed much too small for the rooms and we will be looking into upgrading.

There are many good points in your response and I will be making sure we address them as we are a new hotel and we want to make adh=justments to suit all travelers.

Thanks again and please try us again in the future as we have many happy guests from Fort Sill.
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86 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Lawton, United States
1 review
2 of 5 stars Reviewed June 11, 2014

Purchased the romance package only to find out I didn't get anything out of it. No wine. Cold breakfast. Will not attend this hotel again. I had to look all over for the sparkling wine included in our romance package. I tried the drawers, under the bed, microwave, shower, etc. Room service had ended so there was no one to call and to go all the way back down to the lobby for some wine when I'm in my underoos seemed a bit inconvenient. Still haven't received my wine.

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry B, General Manager at Hilton Garden Inn Lawton, responded to this review, June 21, 2014
Tyler V.

Thank you for responding about your experience with us. I apologize that we did not deliver the wine on your special event. I am also concerned about your cold food. At the Hilton Garden Inn Lawton-Fort Sill we continue to strive in exceeding our customers expectations. Obviously this time we did not do that. When you return please contact me directly so that I can ensure your service level is outstanding.

We look forward to your return.
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Orlando, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 11, 2014

First visit to Oklahoma and stayed at the Hilton Garden Inn while there to attend Family Day/Graudation at Ft. Sill in Lawton, OK. It's a new hotel but with all the qualities known for Hilton. The front desk and housekeeping service was very good. I did not eat at the restuarant so no rating on the dining experience. I highly recommend this location.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry B, General Manager at Hilton Garden Inn Lawton, responded to this review, June 21, 2014
Katundra B.

Thank you for your response and so glad to hear your first trip to Lawton-Fort Sill was a good one.

I also want to thank you for the great comments about our front desk and housekeeping staff, I will make sure they are notified of your comments.

I hope that you return to see us soon!
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Fullerton, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 5, 2014

Great find! Turns out they opened in like 3/2014. Everything was so brand new they were still touching up the fireplace in the lobby! Clean and modern. Only complaint is that there's no complimentary breakfast.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry B, General Manager at Hilton Garden Inn Lawton, responded to this review, June 9, 2014
Carlton C.

Thank you for taking the time to respond about your stay. We are new and very proud to be the newest hotel in Lawton. It was wonderful to hear that you enjoyed your stay. At Hilton Garden Inn you are correct that breakfast is not free but I think you would find it difficult to have a full breakfast buffet with made to order eggs, omletes, pancakes and french toast for under $10.00.

We look forward to your return and when you visit us again, breakfast is on me!!
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Chadron, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 3, 2014

This hotel provided a friendly staff that was willing to accommodate. The hotel is brand new and probably one of the nicer places in the Lawton area. Rooms were around $100 a night. If I was traveling to Lawton again this would probably be my hotel of choice.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry B, General Manager at Hilton Garden Inn Lawton, responded to this review, June 4, 2014
Wyatt B.

Thank you for taking the time to respond and tell us about your stay. It is great to hear the comments aboput the staff being willing to accommodate. As you know the most important part of our business is the people and it is refreshing to hear that they are serving the guest and taking care of all their needs.

We look forward to your return to the property.
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San Antonio, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

The rooms are very spacious and comfortable with great rates and great service!! This hotel is in the perfect location to Fort Sill. The hotel gym is updated and has all of the perks of a mini gym. The equipment is new and can accommodate many guests working out. If you are visiting the Lawton area this is the hotel you want to stay at!!

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry B, General Manager at Hilton Garden Inn Lawton, responded to this review, June 4, 2014
Jennifer T.

Thank you so much for taking the time to respond and let us know about your recent stay. It is always a pleasure to hear that the staff and amenities met our guests needs and that we would be your preferred property in the area.

We look forward to your next visit.
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2014 via mobile

Location not the best. Area under new development. New stores are being built. Hotel itself is excellent. Food great! Staff i must say are the best. They go the extra mile to accomodate your need on top if their regular service. The staff at the front desk, cafe even the facility staff. Came here to stay for my son's BACT Army Training. Every staff congratulates him and the geral manager even gave him free luch! Thank you for making the best. Hilton doesnt disappoint us!

  • Stayed May 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry B, General Manager at Hilton Garden Inn Lawton, responded to this review, June 2, 2014
Thank you for your response on your recent stay. We are proud to be in the Lawton-Fort Sill area and to be a part of the men and women that serve our country unselfishly.

Our staff is very proud of the new facility and they have done and excellent job in serving the customers as well as any first class hotel in the country.

Thank you for giving them accolades for their work, I will certainly pass your kind words on.
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Additional Information about Hilton Garden Inn Lawton

Address: 135 Nw 2nd St, Lawton, OK 73507
Phone Number:
Location: United States > Oklahoma > Lawton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 18 Hotels in Lawton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Lawton 3*
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