This place is disgusting - if it's the #1 restaurant in Elk City, then you're better off driving over to Clinton or some other town. I've been to Simon's Catch many times over the years because my grandfather loved the catfish, but my most recent visit (last week) was the first time I had been in about a decade. The place has REALLY gone downhill.
First - our waitress was not at all friendly and barely checked on us. At one point I had to get up and go to the drink machine and refill my own drink because she hadn't been by the table in quite awhile.
Second - I wanted catfish, but NOT the all-you-can-eat platter. I asked if I could just get catfish and one side ... and was told no. Really? You can't just leave off all the extra sides? Ridiculous. I guess the least important thing at Simon's Catch is customer satisfaction.
Third, when I finally did get the catfish (and all the unwanted sides), I wasn't allowed to share the extra sides with my group. On top of that, the catfish was DRY DRY DRY and tasted a lot like battered rubber.
Finally, I spent the rest of the evening and most of the night in my bathroom because my stomach was SO upset from this meal. There wasn't enough Pepto in the world to calm my stomach. I'll never go back to Simon's Catch!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 14, 2013
Dear Valued Customer,
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We thank you for your recent response and are so sorry for the service that you received. I am deeply sorry to hear that the food and service were not to your satisfaction. This is highly uncharacteristic of our staff, as we pride ourselves on or punctuality and quality of food. Again we are so sorry, here is our direct email email@example.com and we invite you to contact us so we can further address the problem.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.