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“An oasis in the dessert but if you have other choices consider going elsewhere” 3 of 5 stars
Review of Super 8 Zanesville

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Super 8 Zanesville
2.0 of 5 Motel   |   2440 National Road, Zanesville, OH 43701   |  
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Ranked #5 of 13 Hotels in Zanesville
Cudahy, Wisconsin
Top Contributor
92 reviews 92 reviews
30 hotel reviews
Reviews in 52 cities Reviews in 52 cities
65 helpful votes 65 helpful votes
“An oasis in the dessert but if you have other choices consider going elsewhere”
3 of 5 stars Reviewed November 14, 2013

The experience started off really great with 2 very friendly ladies at the front desk. But the room was a bit disappointing., While it was apparently clean once I looked closer I noticed things could have been better. Behind the credenza was a power strip that extended about 4 ft. i had to reach over to plug in and found dirt on the power strip along with spills of coffee maybe? it was pretty bad. There was a recliner in our room which on the surface looked really clean but once we sat in it we found it to be broken down and very lumpy and it wouldn't function properly. it is a well worn hotel that needs some upgrades.

Our room was by the rear door. From 5:30 till about 6:30am the door must have slammed 30 times. there is a small 2 x 4" note attached asking people to gently close the door. but really the sign needs to be on bright 8 1/2 x 11" paper - or the owner needs to put in a door that gently closes on its own.

Breakfast was adequate offering biscuits and gravy and waffles. But the area was so filthy it became unappetizing. There was a sink and towels so i actually cleaned up a portion of it. but when I saw the front desk lady sitting behind her desk I wondered why i was doing that. it would have taken some elbow grease and lots of paper towel to clean up the gravy and waffle batter. But not on my dime!

Really ti wouldn't be a bad place if some extra attention and service were to be given.

The wi-fi was virtually unfound in this far away room. But when I moved to the wall closer to the front desk I picked up 1 more bar.

Room Tip: Ask for a room closer to the front desk to get good wi-fi and ask to be far away from the slamming b...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
000_Christie, General Manager at Super 8 Zanesville, responded to this review, November 21, 2013
Thank you for your comments on Trip Advisor. We appreciate your compliment regarding our Front Desk Associates and the friendliness that you experienced with our Team at Super 8 Hotel. Also, we would like to thank you for your sincere comments about your suggestion for improvements with our hotel. We apologize for you inconvenience during your stay, and we hope to welcome you back with another opportunity to serve you better in the future. Our Maintenance Team and Housekeeping Team addressed the issues that you mentioned with the door, the recliner, the breakfast bar, and your room. Your request for the furniture upgrade is being discussed with our Management Team-Your input matters to us, and we review Trip Advisor on a daily basis to bring better customer satisfaction to our guest. Thank you again for your time in submitting your review about our Super 8 Hotel.

Christie, on behalf of Super 8 Hotel, National Road- Rt 40, Zanesville, Ohio.
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240 reviews from our community

Traveler rating
    61
    72
    53
    31
    23
See reviews for
75
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40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Lewes
1 review
3 of 5 stars Reviewed November 4, 2013

Okay for the price, nothing exceptional but it was good for one night. The matress was worn out a long time ago.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
000_Christie, General Manager at Super 8 Zanesville, responded to this review, November 6, 2013
Thank you for choosing Super 8 Hotel for your over night stay while visiting Muskingum County, Ohio. Your input is appreciated by the Super 8 Team, and thank you for your input regarding the mattress in your room, as it is being addressed immediately. Please be sure to come again in the future as we would like another opportunity to serve you again.

Christie, on behalf of the Super 8 Team
National Road, Rt. 40- West, Zanesville Ohio
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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 4, 2013

I ride with my husband, who is an over the road truck driver, and after 3 weeks on the road we were both looking for some R & R on Nov 2nd and 3rd. The motel is neat and clean and the staff is very friendly, no complaints there. Our problem was with the bed in our room. I don't know if the box spring was broken, or the frame, or what the problem was, but the bed tilted down towards the headboard and tilted up at the feet. We started out trying to sleep in the proper way with our heads near the headboard but that was such a horrible position that we tried sleeping with our heads at the feet end. The bed had such a slant and absolutely no support at all in the middle, that our lower backs just sank in. We were both exhausted from a hectic 3 weeks on the road and tried to find a position that we could fall asleep in. That didn't happen. We ended up with maybe 30 minutes cumulative sleep and a horrendous backache. I complained to the desk clerk the next morning and she was extremely apologetic and swapped out the room as soon as one became available. The bed in the next room was fine but our backs were already totally twisted into knots from the night before that we really got no rest or relaxation and had to get back in the truck this morning for 3 more grueling weeks until we can even think of R & R time. ;-(

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
000_Christie, General Manager at Super 8 Zanesville, responded to this review, November 6, 2013
Please accept our apologies that you did not find comfort with the bed that we provided to you during you stay at hour hotel. We certainly have your expectation for comfort as one of the greatest priorities during you stay at our hotel. Your suggestions/and comments regarding improvement or resolution to any matter is always taken serious by our Super 8 Team. Thank you for your words acknowledging that our team addressed the issue immediately-we hope to serve you again in the future, so please stop again and give us another opportunity to provide to you a better quality stay.

Christie, on behalf of the Super 8 Team
National Road, Rt. 40- West, Zanesville Ohio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seymour, Indiana
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 2, 2013

We were traveling to Maryland and got delayed by traffic jams so we started looking for a place to spend the night. I found Super 8 on my iphone so we pulled in and found Reegan very friendly and helpful! She made me glad that we stopped at this motel! Printed out directions to Cracker Barrel at the next exit.
When we start home, we may stop and stay again!!!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
000_Christie, General Manager at Super 8 Zanesville, responded to this review, November 7, 2013
We appreciate your comments on trip advisor. Thank you for you kind words about our Super 8 Team. We hope to see you again on your return trip. Please be sure to ask the front desk associate about all activities and events that are taking place in Muskingum County, as the Fall/Winter seasons are exciting. Thank you again for choosing Super 8 Hotel, National Road-West Zanesville, Ohio.
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Belvidere, New Jersey, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2013

Having stayed at numerous 'motels' over the years it's nice to stay at one that tries it's best to accommodate the needs of all. While an Interstate inn, myself and hunting friend have stayed at this motel in the past 3 years while deer hunting in the area. A hot breakfast and coffee await each morning, carefully prepared by our host, "LaDonna"! Expensive 'hunting camps' couldn't do it any better. Looking forward to another stay this coming week. Keep up the good work!

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
000_Christie, General Manager at Super 8 Zanesville, responded to this review, October 29, 2013
Our Super 8 Team recognizes the history of all “Hunters” who have stayed at the Super 8 Hotel location on National Road Rt. 40- West Zanesville Ohio. It’s our pleasure to welcome all hunters again this year for another season. Your history with our hotel certainly has contributed to the growth and popularity of many other hunters who are continuing to come and visit our area. Thank you for bringing your friend, and we certainly look forward to seeing you in the breakfast diner for our continental breakfast and hot coffee! We will keep up the good work- Please be sure to ask our front desk associate for Hunting Information and Permits for the Muskingum County Area.

Christie on behalf of the Super 8 Team
National Road Rt. 40- West, Zanesville Ohio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Zanesville

Address: 2440 National Road, Zanesville, OH 43701
Phone Number:
Location: United States > Ohio > Zanesville
Amenities:
Business Center with Internet Access Free Breakfast Children Activities ( Kid / Family Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 13 Hotels in Zanesville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Zanesville 2*
Number of rooms: 62
Official Description (provided by the hotel):
Super 8 Hotel ... more   less 
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Also Known As:
Super 8 Motel Zanesville Hotel Zanesville
Super Eight Zanesville
Zanesville Super Eight
Zanesville Super 8
Super 8 Zanesville Ohio

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