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“dirty bathroom” 1 of 5 stars
Review of Hampton Inn Zanesville

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Hampton Inn Zanesville
2.5 of 5 Hotel   |   1009 Spring Street, Zanesville, OH 43701   |  
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Ranked #2 of 13 Hotels in Zanesville
Youngstown, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“dirty bathroom”
1 of 5 stars Reviewed August 12, 2013

Dirty bathroom on my arrival and then the room was not made up the next day after I left for work at 1pm despite two house keepers already working on my floor. When I told the front desk that my room had not been made up she just told me that I had left too late in the day and house keeping had already left.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Hampton Inn Zanesville, responded to this review, August 14, 2013
Dear Richard B,
Thank you for taking the time to provide us with your feedback regarding your recent stay at the Hampton Inn Zanesville. I am so sorry to hear that you had a less than satisfactory experience with us and I apologize we were not able to meet all of your needs. I am reviewing your comments with the Housekeeping Department to ensure any deficiencies are corrected. I hope that you might offer us another visit in the near future to show you the level of service of which we are capable.

Sincerely,
Martha T.
General Manager
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131 reviews from our community

Traveler rating
    61
    36
    25
    5
    4
See reviews for
41
33
7
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Saint Louis, Missouri, United States
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 9, 2013 via mobile

This hotel was sold out on a week night, book early. There was coffee and ice water in the lobby. Our first room 323 reeked of smoke and the desk clerk apologized and switched our room.
There is a nice indoor pool and hot tub.
Hot breakfast included western omelets, turkey sausage, potatoes, yogurt, etc

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio, Usa
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed August 6, 2013

This hotel is one of the better ones in Zanesville. Staff was friendly, and the hotel was super clean. We used the pool late in the evening, it too was very clean.

Breakfast was nice, but it included the usual suspects- flavors of yogurts no one eats, and lots of carbs/starches. This hotel also has a propane grill out front for use if you want to bring your own food and cook. Very nice addition.

Only complaint, but a major one- the room smelt like stale smoke, even though the hotel was said to be completely smoke-free. Either the prior guest smoked in the room anyways, or this hotel just recently became smoke-free. Either way it was pretty disgusting, and kept this hotel from being a 4/5 star.

Room Tip: Ask for a room that has always been smoke-free.
See more room tips
Stayed August 2013, traveled with family
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TMIHospitality, Manager at Hampton Inn Zanesville, responded to this review, August 7, 2013
Dear Raabeye,
Thank you for the review of your recent stay at our Hampton Inn Zanesville. I'm glad that you found it to be clean and the staff friendly. I do apologize that your room smelled like smoke. As you know we are a smoke free facility, unfortunately we can't prevent every guest from smoking in their rooms. In the future we would be more than happy to transfer you to a different room. I do hope that the next time you are in Zanesville you will stop by again.

Sincerely,
Martha T
General Manager
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Richmond, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2013

The staff was professional, friendly, and pleasant to deal with. The room was very clean. I stayed 2 nights, and enjoyed a hot delicious breakfast both days. I would definately stay here again. Very Nice Hotel.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, United States
1 review
5 of 5 stars Reviewed July 25, 2013

excellent hotel and very pleasant experience. Had a wonderful mini vacation. Short ride from home . Enjoyed the Pottery places that were close by. The hotel had wonderful pool and cookies . The cookies were fresh and the smell coming into the lobby was like being in a bakery. The pool was family friendly.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Newark, United States
1 review
4 of 5 stars Reviewed July 15, 2013

Nice accommodations. Wonderful staff. Noisy but I beleive this was related to several baseball teams being at the Inn at the same time. Some problems with door sticking. Would definitely stay at this Hamptom Inn again.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pekin, United States
1 review
5 of 5 stars Reviewed July 15, 2013

Great motel, great value. On our trip to Philadelphia and back, we stayed six nights total, all at a Hampton Inn. Each motel had a swimming pool, two had a hot tub (which is necessary after driving for over six hours on a given day!!). The staff was extremely helpful and courteous, the complimentary breakfasts helped us get our days started with good food and helped saved money.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Zanesville

Address: 1009 Spring Street, Zanesville, OH 43701
Phone Number:
Location: United States > Ohio > Zanesville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 13 Hotels in Zanesville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Zanesville 2.5*
Number of rooms: 64
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Also Known As:
Hampton Inn Zanesville Hotel Zanesville
Zanesville Hampton Inn
Hampton Inn Zanesville Ohio

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