We read the mix of good and bad reviews, and had some trepidation due to complaints of cleanliness and poor customer service, but our experience was much more positive. Our room was clean and there was no sign of prior pets in our pet friendly room. The $25 fee (per stay, not per night) is very reasonable compared to much of the competition.
We had a problem with the heat/ac the first night, where the fan ran very high and would never shut off, bringing in cold air. They would have moved us, but it was late and we didn't want to repack and move everything. When we let them know in the am that the problem continued despite some quick fix attempts, they pulled the unit apart, gave us access to the manual controls and fixed the fan speed while we were out of the room - no problem.
I am not sure why, but hotels in the northwest PA, Youngstown OH area are pretty pricey given the lack of a tourist destination. We stayed on our points, but rates were better than the Marriott competition (and I say this as a long time Marriott member) and it was as good a property as the area Residence Inn (where pets are $75 a stay).
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- Also Known As:
- Country Hotel Youngstown
- Country Inn And Suites
- Youngstown Country Inn
- Country Inn & Suites By Carlson, Youngstown West Ohio