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All 12 Youngstown hotels

Country Inn & Suites: Traveler Reviews

2.5 of 5
5570 Interstate Blvd., Youngstown, OH 44515
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Country Inn & Suites
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Ranked #6 of 12 hotels in Youngstown
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66 reviews from our community

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Downingtown, PA
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
38 helpful votes 38 helpful votes
“Should be Cleaner”
3 of 5 stars Reviewed January 2, 2013

WE stayed there 3 nights this past month. The first room had a broken deadbolt and a candy wrapper and dog hair in the bed linens. The second room was better, but the bathroom toilet was dirty (around the base) and the shower stall had clearly not been well cleaned in a number of weeks. Also, the carpet was minimally vacuumed with numerous stains, and the tables and such were not dust free. The room did not smell at all, which is a good sign, and the size of the room and the comfort of the beds wereboth a big plus. Also, the hotel was quiet even though it was relatively busy. Management needs to spot inspect cleaned rooms on a daily basis to make sure the housekeeping staff is doing their jobs. The breakfast buffet was not bad. The omelets (premade) were quite good one day. As reported earlier, there was a lot of debris in the fork/knife bins that had obviously been accumulating for some time. We were not treated rudely by any staff and did not have any major problems with our visit. The Fairfield Inn across the street (stayed there many times) is quiet a bit cleaner and well run, but the beds are not as comfortable. Kind of a tough choice there in Youngstown. Also, while we were there, my wife observed a family checking in with a credit card confirmed reservation. They were told there were no rooms. We got our room on priceline at a good price. Overall, 3 stars is about it but it could be a lot better with improved management and employees who had an incentive to keep the place clean.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask CouplaTravelers about Country Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Not too shabby.”
4 of 5 stars Reviewed December 14, 2012

The hotels near here were all surprisingly higher priced than we expected. While this particular property may not be "on par" with the other facilities in the Country Inn chain (the building seems a bit aged, or perhaps less well-maintained), the price to stay here was very competitive with the other brands in the immediate vicinity, while providing good value for the money when compared with the immediate competition.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DavidPA_10 about Country Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Nice rest stop in Ohio”
4 of 5 stars Reviewed November 25, 2012

Heading back to MD from MI. Got a bit tired in Ohio. Stopped here for the night. Pet friendly hotel. Rooms could have been cleaner. Over all not bad. The staff is friendly. The hotel also offers free hot breakfast.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask joe_chemo about Country Inn & Suites
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Jeff R, General Manager at Country Inn & Suites, responded to this review
November 29, 2012
Thanks for letting us know about your stay with us!
We look forward to continually improving our product and services and hope to see you again.
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Muncie, Indiana
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“You Do Not Want to Stay at this Hotel-”
1 of 5 stars Reviewed November 21, 2012

You do not want to stay at his hotel. We have stayed at many Country Inn and Suites but this is not your typical by any means. Staff is rude... When we arrived after traveling 7 hours with our grandaughter, she had so looked forward to enjoying the pool. THe man at the desk muttered the pool was closed and said we could go somewhere else if we wanted.He then informed me it was posted on their website; however he could not seem to find it on the website when i asked him to show it to me. After traveling that long and being tired, plus the fact we had spent time getting an online rate, we didn't want to spend more time driving around finding another hotel. In the morning i spoke with a woman named Rebecca at the desk, as again there was no manager on duty to see about getting a minimal discount of some sort on our bill and she rudely informed me that the rates were already discounted because the pool was closed and should have even printed on my confirmation. Well not only is that absurd, but it was no where on my confirmation and she kind of chuckled when i showed it to her. To make a long story short, stay somewhere where you are at least respected as a valuable customer to the hotel and bypass this place. There are some other nice hotels in the Youngstown area, which is probably why there were very few cars in the parking lot at this hotel. Most of the time it isn't the room that is dissapointing, (although this hotel's drapes do not close so you have light coming in all night through sheers), but it is the customer service that is extremely dissapointing for a chain such as this!

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Muncietraveler about Country Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff R, General Manager at Country Inn & Suites, responded to this review
November 27, 2012
It is with all of our regrets that during such times that amenities, such as our swimming pool, become unavailable for needed maintenance. While there are some avenues that hoteliers can use to communicate with potential guests, there is not one method that covers the many different ways that rooms can be booked.

I apologize to everyone that was affected by this inconvenience and I am happy to discuss this or any topic openly.
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Bismarck, North Dakota
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Nice Hotel!”
4 of 5 stars Reviewed November 4, 2012

very nice ,great staff gave us milk for babies,put us on top floor so kids could run around without distubing any one,hand little problem with one thing but ,staff made it rite gave us back half of our money!breakfast was very good would stay again!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Country Inn & Suites

Also Known As:
Country Inn And Suites
Country Hotel Youngstown
Country Hotel
Country Inn Youngstown
Youngstown Country Inn
Country Inn & Suites Youngstown, Ohio
Address: 5570 Interstate Blvd., Youngstown, OH 44515
Region: United States > Ohio > Youngstown
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 hotels in Youngstown
Price Range: $$
Hotel Class:2.5 star (2.5*)
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