We needed a room to accomodate my husband and our two adult daughters because my husband's dad was celebrating his 90th birthday, however the whole area had "no room in the inn" because of a statewide high school wrestling match being held that same week-end - so we had to obtain a room about 35 miles away - We spoke with Holiday Inn Express on Cerni Place several times ( only 3 miles from the birthday celebration and family) and always it was "no cancellations but I am looking out for you " We were driving and about 3 hours away from our destination a man named Rudy called me on my cell phone and said he had a room for us. We were thrilled and still had time to cancel the other room that was so far away. The service was unbelievable at The Holiday Inn Express on Cerni Place and if we are ever in that area we will definitely stay there. The rooms are exceptionally clean, breakfast was delicious and the friendly staff amazing. Thank you, Rudy, for going far beyond the call of duty.