I was unsure about booking here after reading some of the reviews but was embarking on a long road trip (Chicago to Massachusetts) and needed a convenient, cheap place to stay halfway. I didn't have high expectations but was actually very pleased with my visit. My room was clean, comfortable, and adequate for my needs. I forgot the exit off the highway and when I called the front desk person was very friendly and helped me to find my way to the hotel. The hotel is dated and shows some wear, but there wasn't anything unacceptable and the bed was comfortable. The breakfast wasn't huge but it was enough for me (and better than nothing!). I felt comfortable enough to stay here again on my way back to Chicago.

I had no complaints and the service was excellent while I was here, though I really only required service at check-in. I think that if you're looking for an inexpensive, convenient place to stay and are not expecting a 5 star hotel, then you will be satisfied here. I was and I will stay here again on my next trip back east.

I was in for a pleasant suprise on my most visit to the Youngstown area. I couldn't believe the improvements to the Quality Inn and Suites North. I've stayed there many times over many years through different names and management because of its convenience and value. I must say that this was the best visit ever. The pool was conveniently open until 11:00 pm allowing my family plenty of time to settle in. We really enjoyed the comfortable lobby with its large screen tv and computer access. Most important, the staff, especially Manager Scott Kifer, was friendly and efficient. Every need was met. I couldn't be more grateful.

More of a motel than hotel in location, decor, and cleanliness, I can handle. What I won't tolerate is poor customer service! Confirmed for a queen room at a specified price, checked in at that confirmed price, I was charged $20 more per night by an extremely rude front clerk who informed me that I had been placed in a king room and there was no way she could reduce my rate to my confirmed price even though i had not asked for a king room, nor been asked if i wanted to upgrade. When I showed her my confirmation, she said there was nothing she could do. Horrible, horrible service with no manager on duty! Will never recommend this hotel..

Partially updated, partially run-down. Staff was friendly, but if you have 31 vacant rooms why put your guests in a room that shares a door (adjoining rooms) with a bunch of drunkards? We could hear EVERYTHING through that door. Thankfully they quieted down after 2am. I wish we had stayed at the Days Inn across the street instead.