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“Clean and great staff” 5 of 5 stars
Review of BEST WESTERN Wooster Hotel

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BEST WESTERN Wooster Hotel
2.5 of 5 Hotel   |   243 E. Liberty St., Wooster, OH 44691   |  
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Ranked #6 of 8 Hotels in Wooster
West Virginia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Clean and great staff”
5 of 5 stars Reviewed July 29, 2014

Motels outside looks older but inside she's a gem staff was very nice motel is clean and well maintained rooms are modern with flat screen TVs I will be staying here my next time in town after twenty years on the road staying in motels 9 months out of the year I try to be fair on my reviews

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review, July 30, 2014
Dear Smurftraxs,

Thank you for your glowing review. We really enjoy hearing from experienced travelers how we do compared to their previous hotels. We hope to see you again soon when you are traveling in our area.

Happy travels,

BW Management and Staff
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92 reviews from our community

Traveler rating
    32
    30
    17
    7
    6
See reviews for
38
10
6
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Grand Rapids, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

The staff at the Best Western Wooster are very helpful. I enjoy my stay there. I travel a lot for business so it is nice that they make me feel like I am coming home. They are always trying to make the trip easier on me.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review, July 30, 2014
Dear Marita,

Thank you for your review. We really enjoy seeing your smiling face each time you come to stay.

We are really going to miss you when your business slows down and you won't need to stay with us as often.

See you soon,

BW Management and Staff
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1 review
4 of 5 stars Reviewed July 21, 2014

This was a business trip. The area was clean and attractive. Everything was clean, everything worked properly, staff was very pleasant and helpful. It was a good choice and I plan to stay there again. I would certainly recommend this facility.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review, July 23, 2014
Dear thomaslL3085PS,

Thank you for you generous praise. We are very glad to see that you enjoyed the many reasons to stay at our hotel and appreciated the benefits of being so close to the center of Wooster, Ohio and all it has to offer it's visitors. We look forward to seeing you again real soon.

Happy Traveling,

BW Management and Staff
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Waynesville, United States
1 review
4 of 5 stars Reviewed July 14, 2014

Nice rooms and entry. Redoing breakfast area so will improve. One elevator is tiny and slow but we take the stairs anyway. Great service at desk, not so great in room but I think it was an odd occurence.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review, July 16, 2014
Dear Joseph E.,

Thank you for your review. We appreciate your honesty. We are glad that you enjoyed your stay and were able to overlook some tiny issues and enjoy the hotels unique assets. We hope you will come and stay with us again and will see that you were correct and see that any service issues were indeed an odd occurrence. We know you will enjoy the newly remodeled breakfast area on your next trip.

Thank you again,

BW Management and Staff
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Hilliard,Ohio, United States
1 review
5 of 5 stars Reviewed July 7, 2014

This hotel was very affordable and the hotel staff was incredible. Outdoor swimming pool was large enough to house a girls softball team, there were plenty of restaurants around hotel, they are opening a newly remodel breakfast buffet. We will be back again next year.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen G, Front Desk at BEST WESTERN Wooster Hotel, responded to this review, July 8, 2014
Dear Scott C.,

Thank you for your review. We appreciate you taking the time to give us your honest thoughts.

We look forward to seeing you again real soon.

Thank you for staying with us.

Sincerely,

BW Management
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New Albany, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 6, 2014

Hotel is older and doesn't look real appealing from outside but, overall, it is a pretty decent place to stay in the area. What I noticed first is that the people are very nice and second, for being an older hotel, I can tell the management has tried to keep it clean. The only real complaint was the elevators are extremely slow and there really isn't a comfortable area to visit with a group of people. Also, watch for metal pieces sticking out of the bed frames at the bottom as you can easily run into them and so a number on your leg!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen G, Front Desk at BEST WESTERN Wooster Hotel, responded to this review, July 8, 2014
Dear naeagle girl,

Thank you for review. We appreciate your candid review. We hope you reported the bed issue to our Front Desk. Safety is a major concern to us.

We are glad you enjoyed your stay and we are looking forward to seeing you again soon.

Sincerely,
BW Management
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Ann Arbor, United States
1 review
4 of 5 stars Reviewed June 24, 2014

I chose this hotel and was pleasantly surprised. The furnishings could use an update, but nothing out of necessity. The staff was pleasant and the breakfast was better than most hotel breakfasts. I'm in hotel rooms 250 days a year in Best Western or Choice Hotels and this was certainly one of the better properties of either chain. There aren't too many choices in such a small town, but I highly recommend this property. I was here for business for three separate stays for a total of 13 nights.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review, June 25, 2014
Dear Jason,

Thank you for your glowing review. We are always happy to see that our guest found their stay enjoyable, especially when they can say that for multiple stays.

We hope to see you again soon on your next trip through.

Have safe travels,

Helen-Marketing and the BW Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Wooster Hotel

Address: 243 E. Liberty St., Wooster, OH 44691
Phone Number:
Location: United States > Ohio > Wooster
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Wooster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Wooster Hotel 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Our 100 room property is a pleasant blend of updates and original charming features. A warm and comfortable place to rest after enjoying the surrounding attractions of wonderful restaurants, unique shopping, nearby Amish communities or visiting local businesses and colleges. We have plenty of free amenities available for the convenience of our guests. As well as The Downtown lounge in-house bar. We also offer banquet/meeting facilities. (Custom catering available) ... more   less 
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Also Known As:
BEST WESTERN Wooster Hotel Ohio
Wooster Best Western

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