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“Basic but clean and very reasonable.” 4 of 5 stars
Review of Red Roof Inn Cleveland East - Willoughby

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Red Roof Inn Cleveland East - Willoughby
2.0 of 5 Hotel   |   4166 State Route 306, Willoughby, OH 44094   |  
Hotel amenities
Ranked #1 of 6 Hotels in Willoughby
Certificate of Excellence 2014
Toronto, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Basic but clean and very reasonable.”
4 of 5 stars Reviewed February 25, 2013

For a quick stay it was very reasonable and clean. Was not too crazy about the "inn" format with external entrance and was glad to be on 2nd floor. it was a little noisy on 1 night with people knocking on neighboring door but quieted down about 11:30 so got a good night's sleep after that. It was very quiet other than that . Rooms looked exactly like photos on site. Free internet was a plus and added to value. We were attending event at Spire Institute(Geneva OH) and it was well located half way between there and Cleveland.

Room Tip: Request to be on the office side which is the furthest from highway and eliminated highway noise.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim E, Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review, February 27, 2013
Thank you for writing a review and for the kind words about our property. The staff and I are happy that you had a good stay with us, and we look forward to your return should you be in the Cleveland area or at Spire. Thanks again!
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196 reviews from our community

Traveler rating
    78
    63
    32
    11
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Maumee, Ohio
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 25, 2013

I had to spend 4 nights in the Willoughby area and work from a hotel room during that time. The accommodations at the Red Roof Inn exceeded my already high expectations. The rooms were extremely clean, well equipped, well maintained, and there was always a fresh pot of coffee in the lobby. The staff was extremely personable and helpful, especially our housekeeper Lynn, who cleaned our room around my work schedule. I will be staying here again and would recommend this hotel to friends and family.

The only thing negative I can say is that the internet is way too slow and they need to increase their internet plan to a higher speed plan. Its fine for email but if you need to download files, you'll be waiting a long time.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim E, Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review, February 27, 2013
Thank you for taking the time to write a review about your recent stay with us. I have already shared your comments with Lynn and the rest of the staff, and we all very much appreciate them!

We are currently undergoing major upgrades to our Wi-Fi, so you should not experience speed issues during your next stay.

See you next time!
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Wheeling, West Virginia
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 9, 2013

Was in Kirtland for a performance at Lakeland Civic Theater (highly recommended). Winter weather so I decided to stay close and cheap. The price was certainly right. Coming in from the Interstate it's easy to get to, leaving it's a little complicated. What I require: security, quiet, cleanliness, free parking, free WiFi. All of which this unit had. Okay, those looked to be shoe polish stains on the dark blue rug. I thought I heard neighbors in the afternoon, but nothing in the evening = sound sleep. Bed a little softer (old mattress?) than I like it. Courteous quick front desk service. Adjacent Burger King and nearby cheap gas at Speedway.
Good for the money.

Room Tip: More quiet upstairs (I was aware of my upstairs neighbor's movements, but downstairs very conven...
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim E, Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review, February 11, 2013
Thank you for your review of your recent stay with us. The staff and I are happy that we were able to provide exactly what you needed during the Winter weather we have been experiencing, and we look forward to a return visit should you again require lodging during your travels. Thanks again!
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 5, 2013

Our room was old and dirty. The bathroom had black mold growing on the ceiling. The toilet was a comercial size with a residential sized toilet seat that was way too small for the large toilet. Needless to say it made using the toilet quite uncomfortable. The bed sheets had little balls on them which happens to poor-quality old sheets. I'd never stay here again.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim E, Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review, February 11, 2013
Thank you for taking the time to review our property. We pride ourselves on providing clean, comfortable rooms at a reasonable price to all of our guests and are very sorry we fell short with you. I have addressed the bathroom issues with the Housekeeping and Maintenance Staff. Also, many of our Red Roofs have received renovations which include upgraded linens. Perhaps the next time your travels to the Cleveland area require lodging, you can try our Independence location. Thank you again for your review, and please accept our sincerest apologies.
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Ann Arbor, Michigan
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 22, 2013

have stayed here several times. always clean and quiet. bed was comfy, and shower had great pressure. Since Red Roof is more pet-friendly than other chains, they're always our first choice when travleing. wish they'd add a trip planner to their website to see all inns along a route.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim E, Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review, January 23, 2013
Thank you for taking the time to write a review! The staff and I are happy that we are able to accommodate you and your pet and very much appreciate the kind comments. We will pass along your suggestion on the improvement to the website! Thanks again and see you soon!!!
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Twinsburg, Ohio
1 review
5 of 5 stars Reviewed January 21, 2013

I was most pleased with the professional and nice attitude displayed by Jessica K. She search for the best price and made sure I was taking advantage of applicable discounts. Second, I was very impressed with the rooms (nice and very clean)!

I would/will highly recommend this Red Roof Inn to anyone traveling in the area -or- who just wants to get away!

Room Tip: if able, choose upstairs -- quieter
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim E, Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review, January 23, 2013
Thank you for writing a review. I have already shared your comments with Jessica K, who was extremely pleased to be recognized by name, and the rest of the staff, and we are all happy that you enjoyed your stay with us! We look forward to seeing you in future travels!!!
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Cleveland, Ohio
1 review
5 of 5 stars Reviewed January 18, 2013

Very clean and updated with flat screen TVs. Rooms have a refrigerator, microwave and safe. Hard to believe this is a ‘motel’. I’ve stayed at the nearby Courtyard Marriott (no frig or microwave) and Radisson while paying > $100 more. Never again! This Red Roof is my go to place from now on. The only issues I had were not having an iron/ironing board and the lack of tv channels. There are only 22 channels, 7 of which are news and sports.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim E, Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review, January 23, 2013
Thank you for writing a review about your recent stay with us. The staff and I are happy to know that we were able to provide you with a clean, comfortable room at a reasonable price. Look for changes in 2013 as we are always looking to upgrade our in-room amenities. See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Cleveland East - Willoughby

Address: 4166 State Route 306, Willoughby, OH 44094
Location: United States > Ohio > Lake County > Willoughby
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Willoughby
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Cleveland East - Willoughby 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East - Willoughby Ohio

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