We had requested a late check-in, and upon arrival the night clerk spoke to us through a small hole in a glass window, with a "bank-teller" arrangement to pass papers through. He demanded a drivers license to photocopy, which I refused to provide, and told him that no one informed me of that "necessity" when I made the reservation. When I threatened to cancel, he quickly accepted another form of ID. The rooms are very old and need updating, (which I can accept as long as they are clean). Cleanliness was no where to be found. The carpet was thread-bare, and had papers and dirt everywhere. I wonder if this place owns a vacuum cleaner, or has ever seen one. The bathroom toilet seat had some crud on it, and the floor was equally dirty. The walls are PAPER THIN, and you could easily hear other guests in adjoining rooms. The included breakfast is a total joke - filthy toaster, filthy room to eat in with only a couple small tables. Against my better judgement I hungrily tried to eat one of the bagels, which looked and tasted terrible.
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- Also Known As:
- Cleveland / Willoughby Travelodge Hotel Willoughby
- Willoughby Travelodge
- Willoughby Travel Lodge
- Cleveland / Willoughby Travelodge Ohio