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“Will stay here again!” 5 of 5 stars
Review of Quality Inn Wickliffe

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Quality Inn Wickliffe
2.0 of 5 Hotel   |   28611 Euclid Ave, Wickliffe, OH 44092   |  
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Ranked #1 of 3 Hotels in Wickliffe
Canandaigua, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Will stay here again!”
5 of 5 stars Reviewed March 30, 2013

Wasn't quite sure what to expect from some other previous reviews. Look it's not a 5 star hotel, that being said it WAS clean. The lady who checked us in was pleasant. The pool was very nice and my 9 year old loved it. It is a little outdated, but for the price you pay it was great bargain. The location is awesome. We stayed here while we visited Cleveland, which is about a 10 minute ride from the hotel. The beds are just o.k. butt still comfortable enough for me and my family. We had no problem with hot water and you can tell they are making improvements to the hotel.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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84 reviews from our community

Traveler rating
    19
    26
    15
    13
    11
See reviews for
32
17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Italian first
  • Any
English first
New Albany, Ohio, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2013

This is where I stay whenever I travel to the East Side of Cleveland on business. Don't be fooled, it may be older but it's very clean and comfortable. The staff are excellent, friendly and accomodating. It's close to the highway and the prices are a lot lower than most hotels I've stayed at of equal quality. This hotel's greatest asset is this.....it's QUIET. After a long day of meetings this is where I want to stay. I only wish I could pack this place in my bag and move it with me around the country.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualityinnwickliffe, Director of Sales at Quality Inn Wickliffe, responded to this review, June 2, 2013
Thank You
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2013 via mobile

We stayed here for a family visit. Overall the stay was great. Checkin process was fast and easy. Breakfast timing was very suitable for our schedule and there were plenty of food items on breakfast menu. We had a chance to go to the pool and it was very good temperature and clean. Check out process was simple and all the front desk staff was very helpful and nice. I would recommend this hotel to friends and family and would stay here again when in the area.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualityinnwickliffe, Director of Sales at Quality Inn Wickliffe, responded to this review, June 2, 2013
I want to thank you for taking the time to do this review, we appreciate any feed back we receive.

Thank You for staying with us.

Keith Mosr
Sales Director
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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2013

stayed in hotel several times and never felt that i am away from home.excellent staff,homely behavior,neat and clean room,nice pool and location is right at the exit of i-90 and comfortable meeting room

Tushar sheth

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualityinnwickliffe, Director of Sales at Quality Inn Wickliffe, responded to this review, June 2, 2013
Thank you, we look forward to seeing you again
Report response as inappropriate
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Hamburg, New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2013

smokers sleep in the back. staff was great .breakfast is to be desired . room was clean . would stay again price was good. pool area very dark.the lady who checked us in was great . we were there for a trip to rock n roll hall of fame very convienant to get the tickets at the desk

Room Tip: stay in the front building if you want to use the pool
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualityinnwickliffe, Director of Sales at Quality Inn Wickliffe, responded to this review, March 6, 2013
I want to thank you for taking the time to do this review, we use these reviews as a grading system for our hotel. We value any feedback we receive whether its positive or negative . I see that you thought the pool was dark and we agree it was. We have just finished renovating our pool area, from the pool to the walls that surround it. I hope you will stop in again and see the difference, I will be posting New pictures of the pool.

Thank you for staying with us,
Keith Moser
Sales Director
Quality Inn - Wickliffe
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Lahore
1 review
5 of 5 stars Reviewed February 25, 2013

I stayed here during an international trip and I was quite happy with hotel and its staff. Check in process was fairly simple and the front desk person was very helpful in recommending nearby restaurant and in general. The room itself seemed recently update with all the basic amenities and was very clean. They had continental breakfast and it was set out very nicely. i loved the interior of the hotel and the best part was the in door pool.. i just loved it !

overall it was an amazing experience and i would recommend people to book in here.. i will surely come back here whenever i next visit Ohio.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualityinnwickliffe, Director of Sales at Quality Inn Wickliffe, responded to this review, March 6, 2013
Thank you for doing this review we appreciate it. On behalf of all our staff and management we say Thank You.

We look forward to seeing you again.

Thank You
Keith Moser
Director of Sales
Quality Inn - Wickliffe

.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
2 of 5 stars Reviewed November 26, 2012

We checked in later in the evening, paid with cash and put change in pocket and left for dinner before seeing our room. On way back in an hour later, carrying luggage and food, we were stopped by the desk clerk who asked us to check our change; the agent who checked us in may have given us back too much. Not possible to tell as we had already spent money since we checked in. We thought it strange they would even ask at that point. Proceeded to room up a set of stairs, difficult at best for me as I'm mobility disabled, but made nearly impossible by Christmas tinsel wound around both railings making it impossible to find a continuous hand-hold. Found room not made up after previous tenant with ironing board still up, used cups on table and beds that looked slept in. Went back to desk, struggled down stairs cautiously and got another room on ground level. When I warned about the unsafe staircase, the clerk just shrugged his shoulders and mumbled something. The room wouldn't have been half bad except for the stucco falling off bathroom walls, the toilet that didn't flush unless you held down the handle for the entire flush and the bobby-pins from the previous tenant stuck in the not very clean carpet. Went to continental breakfast next morning and found inedible eggs with hard, rubbery edges and very spicy sausage with an unfamiliar texture that was unappetizing. We were thankful for the waffle maker. All in all, not a pleasant experience even for a one-night stay. Wish we had checked other places rather than going by the brand name.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualityinnwickliffe, Director of Sales at Quality Inn Wickliffe, responded to this review, December 10, 2012
Thank you for commenting about your stay here at the Quality Inn - Wickliffe. We appreciate any feedback we receive negative or positive. We use the feedback as a tool to measure our performance in all departments. I want to personally apologize about the mix up that occured during your arrival. The mixup occured when housekeeping and the front desk had a miscommunication. You are right about the christmas decor on the handrails, we rectified that situation as soon as i received your comment. The toilets are old and are the next items to be replaced and we are slowly changing them out. The sauasage we use here is a Turkey sausage, trying to keep our guest healthy. I know were not perfect but we are trying hard to correct any guest issues.


I want to Thank You for staying with us, and hope you will try us out again.

Thank you
Keith

Keith Moser
Sales Director
Quality Inn Wickliffe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Wickliffe

Address: 28611 Euclid Ave, Wickliffe, OH 44092
Phone Number:
Location: United States > Ohio > Lake County > Wickliffe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Wickliffe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Wickliffe 2*
Number of rooms: 121
Official Description (provided by the hotel):
Located off Route 90 on exit 186. Truck and Trailer parking available. ... more   less 
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Also Known As:
Quality Inn Wickliffe Hotel Wickliffe
Comfort Inn Wickliffe
Wickliffe Comfort Inn
Quality Inn Wickliffe Ohio

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