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“Very nice!!!!!” 5 of 5 stars
Review of Quality Inn Wickliffe

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Quality Inn Wickliffe
2.0 of 5 Hotel   |   28611 Euclid Ave, Wickliffe, OH 44092   |  
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Ranked #1 of 3 Hotels in Wickliffe
1 review
“Very nice!!!!!”
5 of 5 stars Reviewed July 9, 2012 via mobile

Stayed here in June. Very nice place. They have updated almost everything. Bright and clean lobby. Front desk staff is very carrying and willing to accommodate. Pool water was clean and enjoyed very much. Amazing, breakfast!! I loved scramble eggs. Loved staying here and will definitely come back. It's a great place to stay and reasonable price.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Traveler rating
    19
    27
    15
    13
    11
See reviews for
32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Yardley, Pennsylvania
1 review
4 of 5 stars Reviewed June 30, 2012

We stayed here for 3 days at the beginning of the summer. The manager and staff were very helpful and accomadating . The kids really enjoyed the pool. Overall was a nice experience. Would definitely stay again.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualityinnwickliffe, Director of Sales at Quality Inn Wickliffe, responded to this review, March 6, 2013
Thank you for your review we do appreciate the feed back. I am glad you enjoyed your stay and we hope to see you again.

We look forward to seeing you this Summer.

Thank You
Keith Moser
Director of Sales
Quality Inn - Wickliffe
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Allentown, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 27, 2012

We stayed here for a little more than a week and enjoyed our stay!! The hotel and staff are very friendly and helpful. The location is pretty nice too, a lot of places to eat, shop near by at walking distance and it's right by the highway which was useful for us because we had to go to Cleveland a lot. The breakfast has your usual choices and is always well stocked even on the busy weekend mornings... all in all a great value!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Quality Inn Wickliffe, responded to this review, June 30, 2012
Thank you we are glad you enjoyed your stay, and we look forward to seeing you again.
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Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed June 26, 2012

By far the worst experience with a hotel that I have ever had!!!! I do not need fancy just clean and this hotel is disgustingly dirty. It reeks of Cigarette smoke and the air conditioning throughout the hotel was set at an uncomfortable temperature. Rooms were moldy and the carpets were sticky. Garbage cans were located at the back entrances and smelled and looked like they had not been emptied in months. Room keys were shut off before our stay had ended so they had to reprogram our cards so that we could get into our rooms. The pool and laundry areas were awful!

Do not waste your time or money staying at this hotel.

Room Tip: Do not book here!
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  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Quality Inn Wickliffe, responded to this review, June 30, 2012
I want to thank you for doing this review, we enjoyed having your group stay with us while you were in Wickliffe for your softball tourney. We try hard to please all of our guest. I do apologize for the unpleasant stay you may have experienced. You are right it was very muggy, but our A/C was down, we ordered a new one and was waiting on it to be delivered . I did see a lot of your group was was in the pool cooling off like the other guest.

Thanks again for staying with us and we look forward to seeing you again.
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Brampton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2012

Very pleased with how helpful we were accommodated by the staff. Despite a minor glitch - they really did go out of their way to make everything comfortable & right for us. Excellent value - especially compared to anywhere else in the area & a great breakfast too!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualityinnwickliffe, Manager at Quality Inn Wickliffe, responded to this review, June 14, 2012
We would like to thank you for taking the time to do this review, It is very important to know how the guest stay was and what type of service they received. We thank you for staying with us and look forward to seeing you again next time your in this area..
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Middletown
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 17, 2012

Lost our reservation, unfolded blankets on an incorrect room we checked in to (we asked for twin rooms and got king bed rooms). We had to fix the toilet because no one was on staff to do so, blankets were left unfolded on a made bed. Cigarette burn holes in the sheets! The worst part is these issues do not faze the people at the front desk. They truly do not care about their customers otherwise they would take more pride in their service and hotel. The ultimate issue here in zero want to please customers.

  • Stayed May 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualityinnwickliffe, Director of Sales at Quality Inn Wickliffe, responded to this review, June 5, 2012
I would like to take the time to apologize for your inconvenience while staying with us on your last stay. We assure you that we definitely take pride in our hotel and strive to keep up with the corporate standards that Choice Hotels requires for our brand. I sincerely apologize for the miscommunication we had on your reservation. Thank you for staying with us and I hope that you will stay with us again. Once again my most sincere apologies to you about any problems you encountered during your stay and ensure that we are trying to improve our Guest Satisfaction with on going training in all departments. We appreciate the time it took for you to do this review and yes we want to hear about the positive and the negative.
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Akron, Ohio
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 16, 2012

First. The employees here are amazing! They really are. Friendly service. The hotel itself is older and not maintained as it should be. I found out the hotel is only 35 years old but seems older. No elevator so hope your on the lower floor. If you smoke those are on the 3rd floor. Had to pay extra for a fridge that looks like it fell down the steps a few times and was about 20 years old. also they placed the fridge in a horrible spot due to lack of outlets in the rooms. I could not regulate the temp. of the water for my shower so it was scolding hot because the mechanism was broken. The fitness center has a treadmill, stair stepper, and bicycle machine. The hotel pretty much sucked but has a sticker in the window for trip advisor sooooo.... I don't know.

Room Tip: If you don't smoke ask for a room on the ground floor
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualityinnwickliffe, Director of Sales at Quality Inn Wickliffe, responded to this review, June 5, 2012
I want to thank you for your review, whether its a positive or a negative one we want to know. Feedback is the only way that we know how well were doing, and where we need to improve. Your right about the employees being amazing they are friendly, knowledgeable. courteous and dependable we are lucky to have such a staff. The hotel is older but we are currently under renovation plus new carpeting, flat screen televisions and soon we will have new mattresses and bedding. I want to apologize for any inconveniences that occurred during your stay, but our goal is guest satisfaction and with the current renovations, our excellent staff and on going training
we strive to be the best. We hope to see you again.

Thank You
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Additional Information about Quality Inn Wickliffe

Address: 28611 Euclid Ave, Wickliffe, OH 44092
Phone Number:
Location: United States > Ohio > Lake County > Wickliffe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Wickliffe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Wickliffe 2*
Number of rooms: 121
Official Description (provided by the hotel):
Located off Route 90 on exit 186. Truck and Trailer parking available. ... more   less 
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Also Known As:
Quality Inn Wickliffe Hotel Wickliffe
Comfort Inn Wickliffe
Wickliffe Comfort Inn
Quality Inn Wickliffe Ohio

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