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“A great stay once again. ” 5 of 5 stars
Review of Red Roof Inn Cleveland - Westlake

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Red Roof Inn Cleveland - Westlake
2.0 of 5 Hotel   |   29595 Clemens Road, Westlake, OH 44145   |  
Hotel amenities
Ranked #2 of 9 Hotels in Westlake
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“A great stay once again. ”
5 of 5 stars Reviewed April 21, 2014

This is my second time staying at a Red Roof Inn and I ensure that I will be back. I highly recommend a stay here for person on a budget. The low price is great on the pocket and the newly renovated rooms will surprise you. I WILL be back! Ps. Don't forget to sign up for your personalized RediCard for free night stays around the country.

Stayed April 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this review, April 25, 2014
Thank you for writing a review about your recent stay with us. The staff and I are happy that you were pleased with our great price and recent renovation. Also, thanks for mentioning the RediCard, which is Red Roof's loyalty program where stays earn points toward a free night at Red Roofs around the country. Thanks again, and we look forward to your return trip to Westlake. See you next time!
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208 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Sonora, California
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 11, 2014

This was our first time at a Red Roof Inn.The rooms have all been upgraded with new furniture and fixtures. We really enjoyed our stay and will definitely return. The hotel staff, Ashley, was great....very informative and most helpful. The room was very quiet with a widescreen TV and the wi-fi was super. We used a motel coupon we found in the traveler coupon brochures we picked up at the rest areas. There was no problem...they were gracious and accepted the discount coupon without hesitation. Unlike every other hotel we have recently stay in...there was no in room coffee pot. Not a deal breaker and they did have it in the lobby...but, for a caffeine crazed addict, it would have made the stay a 10+. Loved our stay!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this review, April 13, 2014
Thank you for writing a review of your recent stay with us! I have shared your comments with Ashley and the rest of the staff, and we are all pleased that you were happy with our newly renovated rooms and the service we provided. Please keep in mind for future visits that our Superior King rooms include microwaves, refrigerators, irons, and most importantly for caffeine lovers, coffee makers!!! Thanks again, and see you next time!
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Saline, Michigan
1 review
5 of 5 stars Reviewed March 29, 2014

Was very pleased with our recent stay. Entire room appeared to have been upgraded and we were happy with it. The only thing that took awhile to work was the heat. We had to turn up all the way but once we did it was comfortable. Staff was very attentive and nice. Very convenient to expressway, mall, and restaurants. Also convenient to downtown Cleveland. Will definitely stay here next time we are in the area!!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this review, April 3, 2014
Thank you for writing a review about your recent stay with us. The staff and I are happy that you were pleased with our recent renovation and location, and we look forward to your return trip to Cleveland. See you next time!
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Toronto, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 25, 2014

This hotel was easy to get to - just off the highway. Front desk very pleasant and helpful. The overall size of the room was sufficient (we had the standard double). The bathroom was very small with toilet and small bath tub/shower. The washbasin was part of the main room. Room was very clean and beds comfy.

FREE Wi-Fi was available - not as fast as some hotels I've been in but sufficient. Flat screen TV with a good selection of channels. The heat appeared to come from mounted electric heaters (dry heat) near the ceiling, but could control temp via the gauge on the wall. The a/c worked like a charm - powerful too. Even with the hotel being close to the I90 highway - you wouldn't know it - surprisingly quiet.

There's FREE coffee/tea and water available where you check-in and they offer a 'grab and go' breakfast bag which is free too. If you need a hairdryer, phone the main office as they don't keep them in the room. There was no iron board or iron that we could see - again, that might be another item kept in the main office.

We had thought we'd need the room longer than check out time (11am) but the manager said it wouldn't be an issue to extend to 1pm - no charge.

The rooms are non-smoking yet there are smokers who insist on smoking in the rooms. If you are even considering disrespecting their policies be prepared to pay the price - $200 (at the time of this review)! They have signs up reminding customers of that policy. Why so much? it takes at least 3 days to clean the smell out of the room.

This hotel is located close to a great shopping area with some popular restaurants. Would definitely stay here again and for the $$... definitely worth it.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this review, March 28, 2014
Thank you so much for taking the time to write such an in-depth review! The staff and I are very happy that you enjoyed your stay with us so much that you explained your impressions of our Inn in such great detail. I really appreciate you mentioning our renovation, which is on going nationwide, and explaining our 100% SMOKE FREE policy, which the vast majority of our guests love!

The next time you stay at a Red Roof Inn, please keep in mind that our Superior King room includes a hair dryer, iron, ironing board, and coffee maker.

Thank you again, and see you next time!
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Westlake, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 2, 2014

For myself the Red Roof Inn Westlake Ohio may be the very best deal I have ever ran across during my vast life long travels...and I MEAN this. The place is ALWAYS clean its very close to two major highways and shopping is great with Crocker Park just up the street, there are a number of pizza shops and a few restaurants that deliver in the event you may not want to leave your room. The beds are comfortable and the flat screen tvs with a nice variety of channels is sweet too. HOWEVER...Now...NONE of what I can mention about the motel could even come CLOSE to explaining how WONDERFUL their staff is...these are GOOD people who will help and ade advise and in ANYWAY they can and are personable and ALWAYS very very nice. Barb, Aaron, and Ashley of whom work the front desk have ALWAYS treating me with some of the very best customer service I've ever had the pleasure to receiving.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim E, General Manager at Red Roof Inn Cleveland - Westlake, responded to this review, March 7, 2014
Thank you so much for taking the time to write a review about your recent stay with us! Barb, Ashley, Aaron, and the rest of the staff were glad to see that you mentioned how well you are treated when you are here. We are also happy that you enjoyed the new updates to the rooms as we recently underwent a renovation. Thanks again, and see you next time!
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Toledo, Ohio
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 23, 2014

One of the better RRI's. Great location. Newly renovated, which adds to the service. Checkin and checkout was prompt and professional. Was surprised at the lower rate vs. other RRI's of less quality that have higher rates.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this review, February 25, 2014
Thank you for writing a review about your recent stay with us. We are glad that we were able to provide prompt service and that you enjoyed our newly renovated rooms. We look forward to your return visit to the Cleveland area.
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Jackson
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2014

I have stayed here in the past and was happy, but now with the new refurbished rooms it is an even better deal for the money. The bathroom is a bit small, but it was clean and was adequate. I would recommend this motel for staying in this area.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this review, February 25, 2014
Thank you for taking the time to write a review and mentioning our all new rooms. The staff and I are glad you had a pleasant stay and look forward to your return. See you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Cleveland - Westlake

Address: 29595 Clemens Road, Westlake, OH 44145
Location: United States > Ohio > Westlake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Westlake
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Cleveland - Westlake 2*
Number of rooms: 99
Reservation Options:
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Also Known As:
Red Roof Inn Westlake Hotel Westlake
Westlake Red Roof Inn
Red Roof Inn Cleveland - Westlake Ohio

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