A few years ago when I was doing a lot of business travel I started favoring Hilton chains. Then to really maximize points got their am ex card. We have been on 2 free vacations already this year and I am on the way to 2 free more soon. The trip to Cleveland was a family reunion. This hotel either was very new or recently remodeled, interiors were beautiful. Bed so comfortable I slept like "a baby". (Except they really don't sleep that well, do they?) The only reason I did not give it 5 stars was erratic maid service. Like towels I asked to be replaced were not, toilet paper left empty but I consider these things minor to the whole experience. Also the breakfast left a lot to be desired, but I'm not much of a breakfast person so didn't really care that much. Anyway, if you have to stay in Cleveland, and this is a convenient hotel, this one is a good one.