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Extended Stay America - Cleveland - Westlake: Traveler Reviews

2.5 of 5
30360 Clemens Rd, Westlake, OH 44145 (Formerly Extended Stay Deluxe)
Hotel amenities
Extended Stay America - Cleveland - Westlake
Ranked #2 of 9 hotels in Westlake
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91 reviews from our community

    Trip type
Traveler rating
    53
    21
    7
    6
    4
Date Rating
Phoenix
Top Contributor
245 reviews 245 reviews
120 hotel reviews
Reviews in 129 cities Reviews in 129 cities
83 helpful votes 83 helpful votes
“Very convenient”
4 of 5 stars Reviewed January 9, 2013

A couple projects near Westlake gave us the opportunity to stay at this location. It's just a block off the freeway and close to tons of shopping. It's quiet but convenient. Rooms were clean, parking was a bit tight, but sufficient.

Rooms offered the basic kitchen amenities and an elevator to access the 3rd floor rooms. We would stay again when in the Westlake area.

Room Tip: North end or back side will be a bit quieter from the road and front entrance.
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Candace R about Extended Stay America - Cleveland - Westlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Extended Stay America - Cleveland - Westlake, responded to this review
January 11, 2013
RVingFT - Thank you for taking the time to write a review of your stay. I'm glad that our location fit your needs and you liked the amenities our hotel offers. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
“Clean, Comfortable & Economical”
5 of 5 stars Reviewed December 28, 2012

Highly recommended --- it fit all my criteria for location, price, amenities and comfort. Staff was courteous and helpful. Only complaint: flat screen TV was too small to watch from bed: it was only 32" and located on far living room wall. I had to drag the dresser it was bolted to across the room toward the bedroom to be able to watch from bed at night. Nice TV though (LG), but not HD. FYI, there was no on-site restaurant so disregard the 1-star rating: NA was not an option.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Gary Z about Extended Stay America - Cleveland - Westlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Extended Stay America - Cleveland - Westlake, responded to this review
January 2, 2013
Gary Z - I appreciate you taking the time to write such a nice review of our hotel. It's great to hear that you found not only our location, but our price and amenities suited your needs and you found the hotel staff courteous and helpful. I am sorry to hear that you found the location of our televisions not suited well for watching television from your bed. We chose the location based not only on the bed, but the furniture also to create an overall experience. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
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Dayton, Ohio
1 review
“Great location, always clean, friendly staff, coffee on weekends!!!”
5 of 5 stars Reviewed December 16, 2012

When my husband and I visit our son in Cleveland we usually stay at this motel. It is conveniently located, close to church and many restaurants, provides a quiet, restful sleep. We have always found the room clean and neat with morning coffee (a plus). During some of our stays we have used the exercise room's treadmill and stationary bike. Friendly staff--usually a good price through bid your room (Priceline)

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jeffandmaggie about Extended Stay America - Cleveland - Westlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Extended Stay America - Cleveland - Westlake, responded to this review
December 17, 2012
jeffandmaggie - I appreciate you taking the time to write such a nice review of our hotel. It's great to hear that you found our location great for all your family activities and that in staying with us now and in the past, you have always found your room to be clean and neat. The staff here take great pride in taking care of our guests and we are glad that you noticed. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
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Phoenix, Arizona, United States
1 review
“Very comfortable - better than expected”
5 of 5 stars Reviewed December 7, 2012

I found the people there very accommodating and anxious to provide great service. The staff was great. I liked the room. It had everything I needed for a comfortable stay. The location is very convenient with lots of shopping and restaurants nearby. I'll be back again.

Stayed December 2012, traveled on business
Was this review helpful? Yes
Ask Eden S about Extended Stay America - Cleveland - Westlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Owner at Extended Stay America - Cleveland - Westlake, responded to this review
December 10, 2012
Eden S - Thank you for taking the time to write a review of your stay. It's great to hear that you found the staff here accommodating to your needs and that you found our location convenient to shopping and dining out. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
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Westlake, Ohio
1 review
“Practical place for a long stay.”
4 of 5 stars Reviewed December 6, 2012

I had a very good experiece with my stay there. Their staff are friendly and the room was spacious, clean and well equiped for my long stay (stove, oven, microwave, fridge, dvd player, iron and board). They have coin operated laundry room, vending machines, and provide coffee and to-go breakfast items on weekdays. The location is close to stores, fuel stations, restaurants and the highway. I stayed 4 weeks and all was good except for a minor inconvenient interaction with one of the receptionists. Finally, to set your expectations right, be informed that it is not a luxury hotel and that the room cleaning service is only offered once a week. I gave the pool 3 point rating because they don't actually have one so I meant to say neutral or NA, not that they have a bad one.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask RYH123 about Extended Stay America - Cleveland - Westlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-BKL, Manager at Extended Stay America - Cleveland - Westlake, responded to this review
December 10, 2012
RYH123 - Thank you for your great review of our property. It's great to hear that you found our location convenient to your needs and that you found the staff friendly and our rooms larger than expected with the ammenities that make a long stay comfortable. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
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Red Roof Inn Cleveland - Westlake
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Additional Information about Extended Stay America - Cleveland - Westlake

Also Known As:
Extended Stay Westlake
Westlake Extended Stay
Extended Stay America - Cleveland - Westlake Ohio
Address: 30360 Clemens Rd, Westlake, OH 44145 (Formerly Extended Stay Deluxe)
Region: United States > Ohio > Westlake
Amenities:
Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #2 of 9 hotels in Westlake
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Cleveland - Westlake
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