My daughter and I enjoyed our first stay at the Extended Stay in Weslake. We moved to Florida from Westlake a year ago and were back for a week's stay to visit friends. The staff were very friendly and considerate. One evening we had friends over to play some table games. Our room had only one chair and we asked if they could get three more chairs for us or should we have our friends bring folkding chairs? The three chairs arrived shortly after asking. . We are planning on staying there again when we return.

This was my family's first stay in the Extended Stay Deluxe hotel. There was coffee waiting for us upon arrival, a nice touch given that many hotels yank it back after 9 in the morning or so. In addition, our room was clean and the staff was absolutely excellent. Top notch in professionalism and service.

Unfortunately, I need to point out a few minor inconveniences/annoyances. First, the entrance door is extremely narrow. Note that I mentioned "door" - it's a single door, non-automated, so getting a cart full of your luggage in is a hassle... especially since it's a 2 door, single door concept (i.e. outer door to a very small vestibule with card access to open the second, inner door). In addition, the blankets in our room were ripped and had holes in them. A small thing perhaps, but obvious enough that I hoped that the staff would have noticed.

I don't want to overdwell on these quibbles. The location is great, right off of I-90 while still being in a secluded, semi-wooded area that is quite quiet. The staff, as previously mentioned, is spectacular. And the hotel itself, while not the Ritz, was certainly an excellent value for the money we paid.

All in all, a 4.5 out of 5 star experience. We'd be thrilled to stay there again (minus the holey blankets and sheets, of course).

Staff was friendly ... disappointed in the 3rd floor room we had for 2 nights, the hallway had a distinctive smoky smell, as did our room. the mattress was extremly soft (i realize that can be a plus to some)...and moldy above the shower insert.. I felt the room was not really clean.(and by the way, there is no maid service & you have to take towels etc, to the front desk to exchange) It just wasn't the right fit for us .. maybe because we booked by hotwire & were called a "hotwire float"....or maybe that room was ours because we stayed only 2 nights ... i want to say it was a great hotel, but i feel average at best would be my rating, would not stay here again even though the price tag for a night is lower than most.

My husband and I ended up booking their king bed suite on our recent trip to Cleveland. We only stayed 1 night but will definitely come back if we're ever in the Cleveland area again. The room definitely exceeded our expectations. The floors were very clean and the room was spacious. The bathroom shower head had good water pressure. The air quality in the room was good. The front desk staff were nice and helpful. The property itself was very quiet, too. The only complaint we had is the couch was stained and had cracker crumbs underneath the cushions. Also, when we went to pull the cushions off to make the couch bed for our kids, there were staples sticking up out of the couch and the plastic mattress protector was ripped.