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“needs updated” 2 of 5 stars
Review of Super 8 Westlake/Cleveland

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Super 8 Westlake/Cleveland
2.0 of 5 Hotel   |   25200 Sperry Road, I-90 Exit 159, Westlake, OH 44145 (Formerly Cross Country)   |  
Hotel amenities
Ranked #8 of 9 Hotels in Westlake
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231 reviews from our community

Traveler rating
    30
    76
    65
    36
    24
See reviews for
83
62
24
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
Wabash
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 13, 2013

We stayed here a month ago and the linen was not changed the whole week in spite of the card being left on the bed as instructed. I hesitated to leave a comment as it may have been a mistake. However, a recent stay at another Super 8 in the area netted the same results. I guess they think I am too stupid to know the difference, but cleanliness is important. If they don't want my business I will go elsewhere, but cheating your customers is never a good way to profit. At least not in the long term.

Room Tip: Strip your bed so they can't make a "mistake" about your intentions.
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  • Stayed July 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield
1 review
2 of 5 stars Reviewed August 6, 2013

Help was friendly, but the rooms looked like they needed some paint touch up. Also, there was a crack in the window from top to bottom. No plastic liners in garbage cans. We traveled with another couple and their room was similar. We stay at Super 8s when we travel to and from our winter residence and ususally find them to be better than this one.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 4, 2013

My boyfriend and I went down to the Cleveland area for two days to go a wedding. Since we realized we would be spending most of our time outside of the hotel, we figured we would go for something a little cheaper.

Our room was nice, not five-star quality by any means, but clean and a perfect place to crash for a few hours. The continental breakfast was fairly simple, but the waffles were very nice!

Front desk and staff were very friendly-- especially since we had a problem with our keys being programmed incorrectly. Aside from that, our stay was average. We would stay here again in the future.

This hotel is not the lap of luxury and paying what you're paying, you can't expect some grand breakfast and sweeping hotel suites. But if you need a nice place to stay and sleep for a few days, this place works well and is very close to the interstate, shopping, and restaurants.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Westlake/Cleveland

Address: 25200 Sperry Road, I-90 Exit 159, Westlake, OH 44145 (Formerly Cross Country)
Location: United States > Ohio > Westlake
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 9 Hotels in Westlake
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Westlake/Cleveland 2*
Number of rooms: 115
Reservation Options:
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Also Known As:
Super 8 Westlake/Cleveland Hotel Westlake
Super Eight Westlake
Westlake Super 8
Westlake Super Eight
Super 8 Westlake/Cleveland Ohio

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