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“Old, Outdated,Cold...Never Again!” 1 of 5 stars
Review of Super 8 Westlake/Cleveland

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Super 8 Westlake/Cleveland
2.0 of 5 Hotel   |   25200 Sperry Road, I-90 Exit 159, Westlake, OH 44145 (Formerly Cross Country)   |  
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Ranked #7 of 10 Hotels in Westlake
Rochester, New York
Level Contributor
292 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
“Old, Outdated,Cold...Never Again!”
1 of 5 stars Reviewed January 22, 2013

We were driving back to NY from Bowling Green University and decided to stay about half-way home as it was getting late. The weather was in the teens outside and in, as we had to turn on the heater and wait for the room to warm up. The condition of the hotel was drastically outdated and under-equipped, cracks in the floor, the bed frame was separated and required fixing and ants...yes, once the room warmed up..we had visitors..even with the cold weather outside! Not a bargain even on a budget, the 60 bucks was 60 too much! Expedia should be ashamed of themselves for listing this place. Do yourself a favor and go elsewhere.

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  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LakeErieHotels, General Manager at Super 8 Westlake/Cleveland, responded to this review, February 5, 2013
I would like to thank you for your review, I'm sorry we did not meet your needs. If you are back in Cleveland again Please give me a call at (440)-871-3993. I would like it if you gave us another try.
Thank You
Janet Noseworthy
Super 8 Westlake
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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275 reviews from our community

Traveler rating
    39
    88
    74
    44
    30
See reviews for
95
70
32
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
BAY VILLAGE
1 review
4 of 5 stars Reviewed November 4, 2012

I very much appreciated getting a room close to home that would permit me to bring my beloved canine best friend along, rather than leaving him home in the cold and dark. The room was not the cleanest but it was large and warm and the bed was comfortable. The lamp on the desk is broken and a safety harzard ... you should replace it. Otherwise, I was very satisfied. Thank you.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

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Additional Information about Super 8 Westlake/Cleveland

Address: 25200 Sperry Road, I-90 Exit 159, Westlake, OH 44145 (Formerly Cross Country)
Phone Number:
Location: United States > Ohio > Westlake
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 Hotels in Westlake
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Westlake/Cleveland 2*
Number of rooms: 115
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Also Known As:
Super 8 Westlake/Cleveland Hotel Westlake
Super Eight Westlake
Westlake Super 8
Westlake Super Eight
Super 8 Westlake/Cleveland Ohio

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