We stayed one night only but were very happy with the experience. I chose it to get a reasonably priced suite with a separate bedroom - my boyfriend stays up much later than me watching TV and I needed sleep. I didn't realize the hotel is geared toward extended stays, I'm guessing mainly for medical reasons, which made it feel a little homier and a bit like a rehab facility and really comfy.
The 1BR suite was huge and fully handicap accessible. It had a kitchenette with microwave, fridge, dishwasher, dishes, etc. Big bathroom with lots of hand bars. The AC/heat unit was a bit loud but not overly so.
The breakfast room was bright and cheerful and a great perk. The young woman at the front desk could not have been nicer. We called on the way from the airport at about 930p to ask if area restaurants would still be open and she checked a bunch for closing times. As it turned out, our choices were a bit limited that late on a Sunday so she was a great help.
We ended up at Hooleys which I think is a local favorite and a two minute walk from the hotel. Kind of a roadhouse with good pub food. A bit loud and dark but we were too hungry to care.
Folks should be aware that the hotel is long rather than tall - like a cruise ship - so there can be a bit of walking to/from the lobby. Good exercise for us but others might want to be closer. The front desk girl did ask about room preferences but we didn't have any at check in time.
They work with a cab driver named Danny who also was exceptionally kind to us the next morning. He took us to an appt and then to the airport for a good price. We kept his phone number for future reference.
- Official Description (provided by the hotel):
- TownePlace Suites Brand Ranked #1 in Extended Stay by J.D. Power and Associates for 2013. ... more less
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- Also Known As:
- Towneplace Suites Cleveland Westlake Hotel Westlake
- TownePlace Suites Cleveland Westlake Ohio