My boyfriend and I stayed here last night, and were very happy with a lot of things... But one thing ruined it and will never stay here again.. First with the good:
The lady who checked us in was wonderful and very nice. We thought the room was wonderfully clean and the kitchenette in the room was a great touch, especially for long visits. The bathroom was a great size also. The lady who was at the desk was still there when we left for dinner, and offered to direct us to other things to do in the area. She made us feel very welcome.
The ONE thing that ruined it was that this evening when I got home, I checked my bank statement and there was a charge for $130 from the hotel that I was not informed of. Apparently, it's a hold on my account and the only way for it to be removed before its removal on the 15th, is for the bank, hotel, and myself to do a conference call and both have to cancel the transactions. I am very upset about this because even though I booked on Priceline, I was not informed about this charge. It would have changed my entire mentality if I was only someone told me about this charge.
- Also Known As:
- Towneplace Suites Cleveland Westlake Hotel Westlake
- Towneplace Suites Cleveland Westlake Hotel
- TownePlace Suites Cleveland Westlake Ohio
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Hotels.com, Travelocity, Expedia, Booking.com, Venere, Tingo and Orbitz so you can book your TownePlace Suites Cleveland Westlake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.