We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

TownePlace Suites Cleveland Westlake: Traveler Reviews

2.0 of 5
25052 Sperry Drive, Westlake, OH 44145
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Up to 2 FREE Nights
TownePlace Suites Cleveland Westlake
Ranked #6 of 9 hotels in Westlake
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

28 reviews from our community

    Trip type
Traveler rating
    4
    13
    8
    1
    2
Date Rating
sedcline
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great, short stay”
4 of 5 stars Reviewed July 1, 2012

This was the perfect place to stay while visiting family in North Olmsted. We have four children and the two bedroom suite was just the right size. The only wish we could have stayed longer! Our room was clean. The beds were comfortable. The Grab and Go breakfast was great and the pool water was sparkling clean. The pool was small, with no deep end, but worked to keep cool. We will call the TownePlace Suites first for our next trip.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask sedcline about TownePlace Suites Cleveland Westlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paia, Hawaii
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
“Adequate, but Nothing Special”
3 of 5 stars Reviewed December 16, 2011

We stayed in a two bedroom suite while my husband recovered from open heart surgery before traveling back to our home in Hawaii. The two bedroom unit was ideal for us as if afforded my husband his own room, which allowed him to rest following his surgery.

The staff was friendly and helpful although the grab and go breakfast did not appeal to us. The fitness center is under equipped with merely an elipse, a treadmill and a few free weights.

Decor is modest, and the unit was clean. Beds were comfortable. Rooms, however were noisy due to a loud exhaust vibration that permeates most of the halls and the rooms. I believe this is caused by the older in wall heating/AC units that are so loud in many of the rooms, you can hear them in the hallway as you walk by. We found this very distracting and one unit in our apartment was so loud we could not use it. They did change it out, but we still found the noise from other units coming in to our unit.

The management did offer us a discount on our stay because of the noise issue. There is also a train track that runs beghin the hotel, so ask for a room away from the tracks.

Room Tip: Ask for units with the newer AC/heating units and on the opposite side of the hotel from the train t...
See more room tips
  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask chiot about TownePlace Suites Cleveland Westlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avon, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Exceptionally Poor Service”
1 of 5 stars Reviewed November 20, 2011

By far, we had the most negative experience of any Marriott type hotel where we have ever stayed. Few front desk staff were genuinely friendly. The office manager obviously has little experience or training with service. If you ask for the regional manager, they won't give you their information. We highly suggest taking her business card from the front desk so you have the contact information which you will most likely need. Housekeeping was great but the hotel in poorly maintained.

  • Stayed August 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask August201120 about TownePlace Suites Cleveland Westlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastham, Massachusetts
Top Contributor
74 reviews 74 reviews
19 hotel reviews
Reviews in 41 cities Reviews in 41 cities
41 helpful votes 41 helpful votes
“Cheap Place to Sleep”
2 of 5 stars Reviewed October 31, 2011

The TownPlace Suites are tucked back by the Park and Ride lot behind the Marriott Coutyard. You get a lot of space for your money including your own kitchen. The room seemed very worn out with residual odors from past tenants or pets. The A/C rattled at night until we figure out how to secure the lid over the controls. The staff seemed friendly but not very attentive to the guests. The Interstate provides good access to downtown Cleveland but that can be said for most of the lodging in Westlake. We ate at Bob Evans because the free breakfast didn't amount to much.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask CapeCarl about TownePlace Suites Cleveland Westlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coral Springs
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
“Convenience is a Plus”
3 of 5 stars Reviewed October 30, 2011

We stayed here for 4 nights for a reunion. Towne Place Suites is a great base location for the western suburbs of Cleveland.....right off an expressway. Also only a 15-20 minute drive to airport. Staff was friendly and helpful. My husband enjoyed using the gym equipment.The facility seemed tired to us, and although their website says breakfast is included, be aware that it is a self serve basic breakfast, and no place to eat it except in your room. (I'm assuming that's because the units have mini kitchens.) Pets are allowed in this facility and we had a barking dog on our floor. We would have preferred the Marriott Courtyard which is in front of Towne Place Suites, but there was no vacancy. If you are visiting for an event, the Courtyard has a breakfast gathering place which would allow you to eat & visit with other friends attending the same event.

  • Stayed September 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask JLSCoralSprings_FL about TownePlace Suites Cleveland Westlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Extended Stay America - Cleveland - Westlake
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Also consider these accommodations in or near Westlake
Extended Stay America - Clevelan... 4.5 of 5 stars 91 reviews Hampton Inn Cleveland Westlake 4.5 of 5 stars 88 reviews Residence Inn by Marriott Clevel... 4.0 of 5 stars 65 reviews Courtyard Cleveland Westlake 3.5 of 5 stars 40 reviews
Show Prices ABS:HotelCheckRates-d619039?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d95224?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224000?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d101711?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 9 hotels in Westlake, ranked by popularity

Been to TownePlace Suites Cleveland Westlake? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about TownePlace Suites Cleveland Westlake

Also Known As:
Towneplace Suites Cleveland Westlake Hotel
Towneplace Suites Cleveland Westlake Hotel Westlake
TownePlace Suites Cleveland Westlake Ohio
Address: 25052 Sperry Drive, Westlake, OH 44145
Phone Number:
Region: United States > Ohio > Westlake
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 hotels in Westlake
Price Range: $$
Hotel Class:2 star (2*)
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Travelocity, Expedia, Booking.com, Hotwire, Venere and Tingo so you can book your TownePlace Suites Cleveland Westlake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage TownePlace Suites Cleveland Westlake, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
TownePlace Suites Cleveland Westlake
Enter dates & see best prices* (from our partners)
Show Prices